Zachary C. Lee

Warren, Michigan

Email: acb9qb@r.postjobfree.com

Phone: 586-***-****

Employment History

Central Transport

February 2013 to Present Position: Pre/Post Bill Audit Administrator – Team Lead

• Conduct preliminary review of invoices to ensure correct information.

• Label invoices for special instructions and details at the request of the customer.

• Select and highlight the correct location for pickup and delivery.

• Review every invoice to ensure the correct tracking number has been entered.

• Prepare detailed descriptions of hazardous shipments and assign to specialty queues.

• The ability to work under pressure and strict time constraints.

• Accurately review large quantities of information.

• Analyze the information entered on the invoice by the Billing Analyst to ensure accuracy.

• Efficiently correct any invoice in regards to pricing contracts, weight, pickup location, delivery times and

location, and amount of freight shipped.

• Conduct weekly reviews of the rate of accuracy, amount of invoices completed per hour, time spent on each

invoice, and the documentation of all errors.

• Distribute all errors made by Billing Analysts and make suggestions on how to decrease the percentage of

errors.

• Coordinate training and development of all new employees to the department.

• Perform demonstrations of company software to visiting customers and senior executives.

• Collaborate with company’s IT department to effectively coordinate software updates to prevent any system

failures or delays.

Central Transport

January 2012 to February 2013: Billing Analyst

• Ability to process a high volume of information quickly and accurately.

• Set appointment dates and notify requests to the choosing of the shipper.

• Make sure each shipment reaches its required destination on time and intact.

• Complete inbound and outbound shipment requests from foreign countries.

• Verify locations, weight, and quantities in a timely manner.

• Effectively communicate with terminal managers to verify the information listed on the invoice is correct.

• Systematically correct and alter select bills for specified accounts.

• Effectively manage workloads and time schedules to insure all assigned projects are completed before the due

date.

• Trained new team members on various accounts.

Toys R Us

August 2011 to January 2012 Position: Cashier Supervisor

• Train and provide leadership for all new cashiers.

• Assist cashiers regarding technical problems or questions.

• Provide excellent customer service and communication skills.

Education

Warren Woods Tower Class of 2011 High School Graduate

Macomb Community College Warren, MI Major: Information Technology

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