S A L E H M U S TA FA G A L E B
*** ********** ****** ************, ************ 267-***-****
s acb9ng@r.postjobfree.com
TEST /QA TECHNICAL LEAD
S O F T WA R E Q U A L I T Y A S S U R A N C E, T E S T I N G, & A N A LY S I S
Talented and motivated professional with proven record of success leading and executing software
quality assurance, analysis, testing and validation within deadline driven, highly regulated
environments.
~Career marked by highly visible roles with global leaders in the pharmaceutical industry~
Well qualified with 10+ years of progressive experience spanning a full range of IT operations, QA,
systems analysis, programming and requirements management.
Practiced in coordinating all phases of software testing lifecycle, from requirements analysis through
test planning, defect tracking, script/test case development and test reporting.
Reputation for designing and engineering QA and testing processes to maximize efficiency while
driving successful development and launch of high performance, revenue generating software
products and solutions.
Organized, take charge professional with exceptional follow through ability and detail orientation; able
to plan and oversee complex projects from conception to successful conclusions .
Extensive experience in Test Case Development and understanding the Business Requirement
Documents.
Experienced in designing and executing Test Plans and Manual Preparation of Test data.
Good hands on experience on Developing, Executing, and Testing Automation Test Scripts Using
Quick Test Pro, Quality Center and Test Director.
Design, Executing, performance Scripts and analyze the Results using Load Runner.
Extensive Knowledge in Manual Testing as well as Automation Testing. Well versed in all stages of
testing and QA Cycles.
Substantial experience using Mercury Interactive Tools Load Runner, QTP, Win Runner, Quality
Center, Test Director.
Experience in System Testing, Integration Testing, Functional Testing, Regression Testing, User
Acceptance Testing (UAT), Black Box Testing and White Box Testing.
Extensive experience in defect tracking and reporting systems like Bug Tracking and Bug Reporting.
Good experience in preparing the Business Requirements into Technical Specifications
Knowledge in Automation Testing Using QTP/UFT 11.50
Experience in Record and Play back Automation Tool using QTP/UFT
Object repositories /Copy functions /Start and end Transaction functionalities
Module by module scripting
Insert/Update/Delete functionality
Parameterization
Understanding the requirements and writing the requirements in QC.
Writing the test caces in QC
Test Execution in QC Linking the defects to Test Case in QC
Retesting the defect s and update the status in QC Preparing the test estimation
Generating the reports and graphs Prepared the test plan document
Mapping the requirements to test case in QC Involving the Request for proposal
Preparing the resource plan in QC
V ALUE O FFERED
QA Project Management Software Testing & Validation Test Planning & Reporting SOP
Administration Test & Use Case Development SDLC Methodologies
FDA GxP Regulations User & Functional Requirements Data Warehousing
Vendor & Cient Relations Business Intelligence User Acceptance Testing
Audit Remediation & Support (UAT) Unit & Regression Testing IQ/PQ/OQ Protocols
CFR Part 11 Design Specifications (SDS/SCS) Traceability Matrix
S A L E H M U S TA F A G A L E B P AGE 2 SALEH . GALEB @ GMAIL . COM
P RO FESSIO NAL E XPERI ENCE
TATA CONSULTANCY SERVICES Groton, Connecticut, 2013
Provides clinical trial data management solutions for pharmaceutical industry clients.
TECHNICAL WRITER
Notable Projects:
Recruited for Pfizer’s Mac upgrade project provided a qualified Mac upgrade under the “Renew On
Demand” initiative of Mac OSX Image for application testing for Pfizer from Windows XP to Windows8
(64 bit) Client Device Provisioning Internal Test Plan. Designed, created, revised and maintained
Technical Design Document by utilizing SME's, design specifications, users, system manuals etc. for
guidance.
Interviewed subject matter experts and the users of the processes as well as conduct research and
gathered information to produce a clear concise document for the target audience and form a clear
understanding of the purpose of the document that has been created.
Gathered information from the existing process flow documents, equipment manuals and from subject
matter experts.
Written the SOP by explaining in simple language the scientific and technical ideas that are difficult for
the average reader to understand SOP is concise step by step and easy to read. Edited, proofread,
perform formatting of technical documents for business and consumers. The information presented in a
SOP is not ambiguous and even complicated. Information’s are conveyed clearly and explicitly to remove
any doubt as to what is required.
Determined the need of a Supplement/Form or Work Instruction document. WI contains much more
detailed information than a SOP and is created with detailed instructions as needed.
Developed a work Instructions that contains detailed instructions that specify exactly what steps to follow
in order to complete an activity. Communicated activities and results to the site leadership.
Demonstrated professional leadership with the proven ability to build business relationships, ability to
facilitate group meetings, proactively identifies issues and seeks resolution within the team, Responsible
to provide feedback to upper management.
Comprehensive understanding of the technical writing process, proven strong writing and editing skills,
ability to communicate well with all levels of staff and organize inter departmental meetings, Ability to pay
attention to details and accuracy while being flexible, able to adapt to changing priorities.
Strong time management skills (schedules, timelines and prioritization).
ACCENTURE Philadelphia, Pennsylvania 2012
QA LEAD / QUALITY ASSURANCE ANALYST
The Government Employees insurance company (better known as GEICO) is an American Auto insurance
company. Besides Auto insurance, GEICO also offered other types of insurance during its history. The
majority of drivers have found Geico’s rates to be more affordable than the competition and its customer
service to be helpful and reliable. It provides state wise auto insurance. California and New York auto
insurance report highest population and correspondingly high accident rates. As such, these residents are
also subject to the highest insurance premiums.
Notable Projects:
Comparing the Deliverable Matrix with the Operating Manual to make sure these are in sink. Verifying the
test factory training Deck as per business requirement and updated the Operating Manual accordingly.
Major updating the Operating Manual into new format as per business requirements. The operating
Manual has been split into four different documents as Test Planning, Test Execution, Test preparation &
Project Closeout. Business inputs have been incorporated into the documents. Defined roles &
Responsibilities with Major activities including Entry/Exit Criteria. Completed project on time.
Led mission critical project to update Program based upon corporate, user, and requirements. R eview of
requirements specifications to enable the test preparation process. Review of test cases prior to
execution. Post review of executed test cases and associated test incidents / defects. Preparing various
status reports to assist in test case reviews. Setting up a Test Case Module in Quality Center to ensure
that the parameters are set up correctly.
S A L E H M U S TA F A G A L E B P AGE 3 SALEH . GALEB @ GMAIL . COM
K&L CONSULTING SERVICES INC. Fort Washington, Pennsylvania 2011
Provides clinical trial data management solutions for pharmaceutical industry clients.
QA PROJECT LEAD / QUALITY ASSURANCE ANALYST / CONSULTANT
Recruited for short term engagement to direct QA and Validation projects for multibillion dollar
pharmaceutical clients. Analyzed and defined client business requirements, coordinating with managers,
business analysts, and users. Develop project plans; created and managed Scope, Schedule, and
Roadmaps; and defined/implemented resource, communication, and risk management plans. Delivered
progress reports to stakeholders; resolved delivery and quality issues. Implemented comprehensive
validation, testing, and quality strategies to ensure maximum system efficiency, conformity to engineering
requirements, and accurate release schedule for each system/client.
Notable Projects:
Presided over high profile project for Merck’s Research Labs (MRL) Bio Statistics Analysis & Research
Division Science (BARDS) organization, with focus on migrating and re validating macros in SAS v9.1.3
legacy environment to V9.3 in Unix environment. Completed project on time and within budget.
Led mission critical project to update Johnson & Johnson’s Dental eCRF Program based upon corporate,
user, and regulatory requirements. Successfully updated validation plan, FRS document, and test scripts
for Dental eCRF system. Created traceability matrix, validation summary report, and System Design
Specification (SDS)/System Configuration Specification (SCS) document.
MERCK & CO INC. Blue Bell, Pennsylvania 2003 2011
QA PROJECT LEAD / SR. QA TESTER & ANALYST / SR. SYSTEMS ANALYST / SOP ADMINISTRATOR
Progressed through increasingly responsible positions to lead and support quality assurance, analysis, and
testing projects for numerous internal software products and solutions. Impacted mission critical operations
across numerous departments, thousands of global users, and corporate compliance with FDA regulations.
Created, maintained, and executed system requirements and associated test protocols.
Prepared comprehensive test plans and test case documents; coordinated traceability, usability and
performance testing across all phases of SDLC. Identified and resolved deviations between requirements
and each system build, consistently minimizing risks and audit findings. Noted for skillfully translating system
requirements and designs into clear test objectives.
Selected Achievements:
Took lead role in numerous projects, overseeing project planning, scheduling, tracking, and resource
assignment.
Designed and implemented comprehensive system of benchmarks, key performance indicators
(KPIs), and metrics to assess and monitor quality and risk factors for each release/rollout; deployed
Agile with Scrum and Waterfall methodology.
Teamed with vendors, developers, and Project Managers to continuously evaluate performance,
identify/implement testing solutions, and detect critical defects during early development
processes.
Developed and ensured compliance with test plan methodologies as well as quality and
performance standards to facilitate the delivery of value added solutions.
Notable Projects:
Credited with streamlining and accelerating testing processes for clinical trial software by
implementing measures and procedures to improve accuracy and thoroughness of document review
processes. Trained all testers and developers in the new procedures.
o Triggered 5% increase in productivity, 10% cost reduction and 98% customer
satisfaction rating.
Selected intro role of Technical Lead for multiple projects and functions including Book of Business
support of Inform database refresh and nightly generation of Cognos AE reports; verification of Patient
Data Acquisition Management (PDAM) Mercury cases; and, initial set up of Match Merge (MM), load
define, verification of Standard Data Tabulation Model (SDTM )mapping, CDR issues in UAT/Prod
environment.
Coordinated test engineering processes in CTS Clinical Trial Protocol Collector environment.
Oversaw analysis, design, development, execution, summary and documentation of test sets in
clinical trial software developed using 3rd party tool based on Small Talk language.
Consistently achieved implementation deliverables, effectively negotiating through technical
challenges and disparate priorities of large and diverse stakeholder communities.
S A L E H M U S TA F A G A L E B P AGE 4 SALEH . GALEB @ GMAIL . COM
Served as SOP Administrator for MRL IT from 2010 2011, analyzing, standardizing, and
benchmarking process and checklist for use by SOP authors, reviewers, and appovers.
CAREER NOTE: Additional career history includes roles as Sr. QA Software Tester for Info Technologies
Inc., Sr. QA Tester for Standard Life Assurance Company, Canada, and Programmer Analyst for Prudential
Assurance Company Ltd., Canada.
E DUCATI O N & C REDENT I ALS
Bachelor of Computer Science
Certified Programmer Analyst
Herzing Institute, Montreal, Canada
Diploma in MS Access & MS Excel
Microcode Information Center, Montreal, Canada
Master of Science / Bachelor of Science
University of Dhaka, Dhaka, Bangladesh