Andrea L. Grissom

**** ***** **** *****

Tampa, Florida 33615

813-***-****

acb9e1@r.postjobfree.com

QUALIFICATIONS

My verbal communication skills have proven useful in sales and service to customers; also, my

aptitude in writing has been indispensable throughout my scholastic career. I have taken advantage

of my employment positions and classes to hone these skills.

My tenacity serves me well as I consistently attain my goals. I seek challenge and, despite any

difficulty, resolve the crisis.

I use creativity ability toward personal and professional excellence. My patience with ideas and

with others allows creative growth.

WORK HISTORY

10/2010- June 2012

Enterprise Holdings- Rental Agent

Responsible for maintaining sales goals each month, offering exceptional customer service and

knowledge of products I am offering. Maintaining a positive attitude and good teamwork in and out

of my work environment. Having knowledge of different types of vehicles and features they

Come with. Knowledge of different types our types of collision waivers, as well as the benefits of

our company.

10/2008- 02/2010

Pearl Lounge- Bartender

Responsible for serving food and beverages to customers, maintaining good service skills to ensure

the customer’s satisfaction. Keeping a positive attitude is always important. Performing my best and

maintaining a punctual reputation.

6/2007- 12/2009

SCI Funeral Homes- Mortician’s Apprentice

Responsible for taking payments and applying them to customer accounts, weekly payroll for all

employees, preparing necessary legal paperwork due at time of death, and preparing daily deposits.

Meeting with families if they should have any problems with their accounts or need payoff amounts,

or have any questions or concerns. Performing removals, applying make-up, dressing, casket prep,

removal of medical devices, and assisting in embalming.

02/2006- 06/2007

At Home Technologies- Office Manager

Responsible for maintaining existing client satisfactory through inbound/ outbound phone

conversation. Processing sales paperwork, accounts receivable/ payables, payroll, insuring customer

satisfaction was met through follow-up courtesy calls.

11/2004- 01/2006

Blount Curry & Roel Funeral Home- Mortician’s Apprentice

Responsible for helping relieve the pain of loss by doing what is necessary to prepare the deceased

for their viewing. Assisting in the removals, paperwork, removals, and embalming. Learning new

techniques to ensure the deceased is satisfactory to my work ability.

EDUCATION

High School Graduate, Leto High School, 1998

Edison College- 2007-2010, Mortuary Science

PTEC 2011-2012: Graduate of Surgical Technician

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