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Customer Service Access Control

Location:
San Diego, CA
Posted:
January 22, 2014

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Resume:

Melissa R. Hickman

Dynamic and Results-Oriented Professional

acb97b@r.postjobfree.com

858-***-****

***** ******* *** ****

San Diego, Ca 92126

OBJECTIVE

To become an employee of a great company and to make significant contributions that will lead to

company profitability and personal career growth.

TECHNICAL SKILLS

Bilingual English/Spanish

Have supervised a team of five.

Can follow orders.

Extremely motivated.

Outgoing, approachable, and extremely friendly.

Very organized.

Can interact with a wide variety of cultures.

Experienced in handling confidential information.

Experienced with Windows programs, Microsoft Word, Excel, PowerPoint

EXPERIENCE

Ace Parking Company 10/2013-Present

Aceparking.com

Parking Enforcement Officer

• Issue Parking infractions

• Provide customer service

• Patrol parking lot areas

• Tow unauthorized vehicles

Primary Children’s Medical Center 03/2012-07/2013

www.pcmc.com

Security Officer

• Provide physical security and customer service for PCMC

• Apply patient restraints

• Respond to all hospital codes

• Monitor CCTV

• Access control for hospital

• Patrol exterior/interior of facility

Melissa R. Hickman

Geo Group Inc. 06/2012-11/2012

Monitor 1

• Customer service

• Check residents in/out

• Administer UA/BA

• Restock supplies

• Perform head counts

Franciscan Health systems

Security Officer 01/2010-02/2012

• Provide physical security and customer service for SJH/SCH

• Monitor AMAG/AIMS/ACIS

• Apply patient restraints

• Respond to all hospital codes

• Monitor CCTV

• Access control for hospital

• Patrol exterior/interior of facility

• Security Operations center dispatcher

• Evacuation skills training/Decon training

.

Allied Barton

Security Officer 07/2009-01/2010

• Provide physical security and customer service for SJH/SCH

• Monitor AMAG/AIMS/ACIS

• Apply patient restraints

• Respond to all hospital codes

• Monitor CCTV

• Access control for hospital

• Patrol exterior/interior of facility

• Security Operations center dispatcher

• Evacuation skills training/Decon training

U.S Army 07/2004-10/2007

Fort Polk, LA

Chemical Operations Specialist

• Supply Sergeant

• Logistics

• Book keeping

• Maintenance management

• Squad leader

• Basic math

• Efficient soldering skills

• Some knowledge PBUSE program

Melissa R. Hickman

• Making memorandums

Longs Drug Store (CVS) 08/2000-06/2004

Photo Department Supervisor

• Effectively communicate with others

• Ensure the efficient operations of the photo departments

• Answering customers inquiries

• Ordering merchandise for department

• Trained and directed new employees

• Maintained photo department equipment

• Repaired and trouble shooted Fuji software

• Run quality control test on a daily basis

• Developed, printed, enlarged and retouched both film and digital photography

EDUCATION

Colorado Technical University Online

Colorado Springs, CO

Associates Degree- 05/2009

Criminal Justice

GPA. 3.26 out of 4.0

REFERENCES

Available upon request



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