Maria Johansson Enrollment Specialist at Alliant Insurance Services acb8yr@r.postjobfree.com

Summary

Professional background: Experience in Social Work, Early Childhood Education, and Software Quality Assurance Specialties

Fluent in Swedish Proficient in German, Danish, and Norwegian

Experience

Enrollment Specialist at Alliant Insurance Services December 2011 - Present (2 years 2 months)

• Coordinate employee benefits enrollments and manage eligibility according to appropriate federal and state guidelines in combination with plan contracts.

• Assist prospective plan members in electing plans based on available benefit offerings.

• Advise enrolled plan members in utilizing and maximizing benefits, as well as investigating, analyzing and resolving disputed claims.

Administrative Coordinator at Alliant Insurance Services August 2009 - December 2011 (2 years 5 months)

• Provide high quality general and specialized administrative support to the Account Management, Marketing, Sales, and Compliance teams.

• Lead and manage the production of complex large scale client deliverables, with competing deadlines, in conjunction with performing general office duties

• Consistently complete projects correctly and on time, through thorough and ample planning, as well as rapid analyzation and prioritization of unexpected events and delegation of tasks to other staff members and/or vendors

• Assist with creation and modification of surveys, presentations, and spreadsheets

• Regularly retrieve, store, and distribute confidential and sensitive information in a discreet and appropriate manner

• Prepare, process, and submit monthly corporate and personal expense reports for all ClearPoint employees

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• Covering reception: greeting clients and other guests, answering multi-line telephone, receiving and distributing mail and packages, setting up conference room

• Coordinate and schedule meetings, trainings, lunches, and web and telephone conferences

Behavioral Rehabilitation Specialist at Gentiva Health Services November 2008 - January 2010 (1 year 3 months)

Providing in-home services to high school students with autism and severe behavioral issues, such as physical aggression

Implementing and partially creating academic currciculum, such as basic math skills and spelling

Utilizing and teaching with augmentative communication tools (e.g., Dynavox and PECS)

Creating and implementing individually tailored programs aiming to teach socially appropriate behavior and independent functioning, in the home and in the community

Software Quality Assurance Consultant at ZAAZ September 2008 - November 2008 (3 months)

Assisted QA lead, dev team, program managers, release managers, art directors, etc, in developing and launching a redesigned version of the Boeing Employees’ Credit Union website (www.becu.org), along with assisting on various other projects

Created, reviewed, organized, and updated product specifications, test plans, etc

Determined appropriate and optimal set-up of test environments (especially with regards to operating system and browser options)

Performed functional testing (Black Box and sometimes Gray Box)

Identified, located, documented, assigned, and regressed bugs using complex database

Created and distributed bug reports and QA status at the end of each workday

Communicated with team-members and clients in person, via e-mail, and via teleconference

TestAssociate at QuardevLaboratories March 2008 - September 2008 (7 months)

Tested various Microsoft Learning courses, along with a web-based search engine (www.evri.com), from an end-user perspective

Installed and configured various operating systes and virtual machines (PC & Mac)

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Carried out BVT, regression, and configuration testing by utilizing prewritten test cases along with exploratory test techniques

Found, reported, and regressed bugs through utilizing a bug database

Participated in daily triage meetings, where defects were communicated to team

Prepared daily test status reports to test managers

Communicated with dev team and clients mainly via e-mail, and occasionally in person 1 recommendation available upon request

Lead Preschool Teacher at Haggard-Nelson Childcare Resources September 2004 - September 2005 (1 year 1 month)

Quickly promoted from Assistant Teacher to Lead Teacher

Supervised two teaching assistants and up to 20 children, daily

Analyzed and managed the classroom situation, moment by moment

Developed excellent rapport with students and their families

Stayed current with the development, situation, and needs of each student

Grocery Store Operations Manager at Slättåkra Grocery Co-Op 1999 - 2000 (1 year)

Developed successful strategies in significantly increasing revenue, which turned a previously failing business into a thriving business

Responsible for the overall management of business and marketing operations, such as basic accounting, payroll, supervising and managing staff, communicating with vendors, creating and carrying out marketing campaigns

Languages

Swedish

Skills & Expertise

Training Management

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Social Networking Quality Assurance Project Planning Account Management Time Management Testing Health Insurance

Education

Pacific Lutheran University B.A., Psychology, 2003 Activities and Societies: Psi Chi Honor Society

Halmstad University Pedagogy and English, 2000 - 2001

University of Washington Certificate in Software Testing

Interests

Quality Assurance, web technology, Educational Software, Early Childhood and Elementary Education, psychology, social networking, self- and business development, yoga, cooking, art, music.

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Maria Johansson Enrollment Specialist at Alliant Insurance Services acb8yr@r.postjobfree.com

1 person has recommended Maria

"Maria did an outstanding job on her first testing assignment. She become a valuable asset to her test team and demonstrated a strong ability to learn in new situations and quickly adapt to each project she was assigned to test. I heard nothing but super feedback from her co-workers on her due diligence and hard work. I would strongly recommend Maria and know her to be a positive force on any team."

Mark Viera, was Maria's client

Contact Maria on LinkedIn

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