Latoria Brown

West Palm Beach, FL *****

acb7xa@r.postjobfree.com - 561-***-****

Skilled in office procedures

Trained in Excel, PowerPoint, Microsoft Office suites

Adept in areas of financial transaction and sales

Excellent oral and written communication skills

Typing 45 wpm

Work Experience

Customer Service Representative

Teleperformance ASD Boca Raton, FL July 2011 to

Present

Obtains client information by answering telephone calls; interviewing clients; verifying

information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing information.

Accomplishes sales and organization mission by completing related results as needed.

General Warehouse Associate

Walgreens Distribution Jupiter, FL January 2007

to December 2010

Received and counted stock items, and record data manually and on the computer.

Packed and unpacked items to be stocked on shelves in stockrooms.

Stored items in an orderly and accessible manner in warehouses.

Marked stock items using identification tags, stamps, and electric marking tools.

Receptionist

Brown's Trimming Fort Lauderdale, FL July 2006 to

January 2010

Scheduled client consultation and provided company service estimates.

Greeted new customers and provided direction.

Faxed, mailed, and scanned completed client documents.

Administrative Assistant

Data Impact Riviera Beach, FL May 2006 to

January 2007

Reviewed and average of 70 bank mortgage loan application to make sure cleint file were

complete.

Stored files back in the warehouse.

Scheduled client appointments to pick up their original documents left in their file.

Assist clients and vendor with file requests

Cashier/ Supervisor

Subway West Palm Beach, FL October 2004

to August 2006

Key holder (2 store locations)

Trained new team members on how to take customer orders and prepare sandwiches.

Assisted an average of 250 clients with their sandwich orders on a daily basis.

Prepared next day food supply, lock money in safe, and set store alarm on a nightly basis

Education

B.S.A in NURSING

SOUTH UNIVERSITY - West Palm Beach, FL

2011 to Currently

High School Diploma in General Studies

Palm Beach Lakes Community High School West Palm Beach, FL

January 2002 to January 2006

Skills

Inventory Management, Medical Terminology Course

BLS Cerification

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