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Customer Service High School

Location:
Austin, TX
Posted:
January 17, 2014

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Resume:

Lisa Perez

*** ******* **

San Marcos, Texas ****6

Mobile: 512-***-****

acb7le@r.postjobfree.com

Work Experience

Self Employed Notary of Public

**/**** – Present

PO Box 24, San Marcos, TX 512-***-****

Administer oaths and affirmations, take affidavits and statutory declarations, witness and authenticate the

execution of certain classes of documents, take acknowledgments of deeds and other conveyances, protest

notes and bills of exchange and more. Emergency 24 Hour Public Services. Also work with several

companies for use of my Notary services.

EasyHome

Retention/Collections Specialist

12/04/2009 – 11/2012

1023 HWY 80, San Marcos, TX 512-***-****

Sales, collections, inventory, fieldwork, telemarketing, process inventory, process invoices, customer

service & outbound/inbound calls. Assist with repairing furniture. Also repaired any tears, rips or holes in

fabric on furniture. Go over lease agreements with customers. Assist with delivery and drop off of our

retail products. I also did basic troubleshooting on PC equipment such as restore, reformat and install

software and Operating System.

Hays Nursing & Rehabilitation

1900 Medical Pkwy, San Marcos, TX 78666

12/2008-11/2009

CNA “Certified Nurse Aide” – On the Job Training & Certification

Grande Communications

Technical Support Center Technician

05/2007 – 12/2008

401 Carlson Circle, San Marcos, TX 512-***-****

Troubleshooting, problem/complaint resolution concerning services (HSD, Telephone, CATV) under

limited supervision. Consistently works on complex assignments requiring independent judgment/action

and a high degree of initiative to resolve issues. Understand and interpret customer needs while providing

a fast and accurate practical solution to the problem. Develop direct relationships with customers, while

maintaining a good working relationship with fellow employees at Grande. Follow up on specific requests

or inquiries to ensure customer satisfaction.

Money Equity Mortgage Capital Company

Ruben Ruiz Financial Group

Regional Loan Officer & Office Manager - TX LO License # 57283

4/2004 – 5/2007

311 Cheatham St, San Marcos, TX

Have experience in Loan processing, loan origination, marketing, advertising, telemarketing, assist

financial advisor in daily activities.

Jackson Hewitt Tax

Tax Preparer / Seasonal Only 11/2002 - 4/2004

311 Cheatham San Marcos, TX 512-***-****

Prepare Taxes, Light Bookkeeping, telemarketing, customer service, and use of bank products.

Education

San Marcos High School

08/1999-05/2002

Graduated with Diploma 2002 (GPA 3.8)

American Intercontinental University Online, San Marcos, Texas

10/2005 - 12/2006

Associate Degree

Major in Business Administration concentration in Business

Skills

Bilingual (English and Spanish)

Sales 3+ years

CNA

Phlebotomy

Babysitting 5 years in High School

Invoicing

Inventory

Basic Bookkeeping

Taxes

Rental/Lease Agreements

Texas Notary of Public (commission exp 02/2016)

10 Key

60 WPM

Basic Technical Support

Fax/Filing

Voicemail

Intercom System

Cash Handling

Excellent Customer service

Management 3+ Years

Microsoft Office (Excel-PowerPoint -Word-Publisher-Outlook Express)

QuickBooks

Windows 95, XP, Vista, windows 7, MAC

Professional References

Eliah Garza

Grande Communications, San Marcos, TX 78666

Previous Supervisor with Grande Communications

Known for 6 Years

512-***-****

Jennifer Johnson

San Marcos, TX 78666

Previous Co-Worker

Known for 4 Years

512-***-****



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