KARLA S. WILLIAMS
***** *********** **. *********: 713-***-**** or 832-***-****
Houston, Texas 77015 Email: acb7lb@r.postjobfree.com
SUMMARY
Certified Coder and Billing Specialist with over 25 years experience in the Managed
Healthcare Industry. HIPAA compliant. Environments include hospital business office,
insurance company, clinical and doctor’s office. Special skills in medical records and
customer include:
• Medicare and Medicaid Biller/Inpatient/Outpatient
• Medical Terminology and Anatomy
• Complete revenue cycle biller/Collector/HMO, PPO, POS
• Long Term/Acute care, SNF Rehab billing
• Claim Processing: Medical, Dental, Vision, Rx, Ambulance
• Workers Compensation Claims
• Detail-oriented and excellent problem solver
• Supervisory experience
COMPUTER SKILLS
• •
Microsoft Office/Power Point Advantix
• •
GP Net/Medicare IVR/Emdeon PILS
• •
DDE Entry-Medicare Trailblazer One Source
• •
Medisoft/Meditech 5.3- Medical
5.6/Affinity/CPSI Management
•
Softaid/Sharepoint/Emdeon/ENS Navinet/Zirmed
Encoder Pro • Avility/Epic /SSI
TDH Connect/TMHP/Medicaid
Auto adjudication claims processing
PBX Operator-backup
PROFESSIONAL EXPERIENCE
KARLA S. WILLIAMS
Kindred Healthcare, Houston, Texas 2011- present
Medicare/Medicaid/Commerical Biller
Responsible for daily submission of all claims thru clearinghouse, direct data entry
correction in Medicare system. Pull CWF daily to verify patient days.Working all T-status,
rejections, denied claims in Trailblazer. Submission of all 2ndry claims. Work aged trial
balance claims daily. Daily adjustments of claims with late charges added. Check CWF in
Medicare system for accurate full days, coins days, lifetime reserve days. Appealing of
denied claims with requested medical records. Daily reporting of claim count to managers,
on an average of 150 accounts daily.
Autimis, LLC-Univesity General Hospital, Houston, Tx 2009-2010
Medicare/Medicaid Biller
Responsible for timely filing of claims thru clearinghouse and DDE entry correction in
Medicare system. Secondary filing and follow up. AR collections and patient billing.
Strong knowledge of Medicare LCD guidelines of Part A & B billing.
Correction of claims in RTP status in Medicare system
Medicaid billing thru clearinghouse and TMHP. Responsible for all follow up and
Adjustments of denied claims. Work aging report weekly
Bay Area Rehabilitation Center, Baytown, Texas 2006-2010
Medical Billing/Coding Specialist
• Medicare/Medicaid billing, adjustment, correction of codes online
Month end balancing and daily reports, Prepare daily deposits and accounts
•
receivables
Prepare and resolve insurance claims, including but not limited to, processing
•
outbound claims
Organize out-patient claims for electronic or hard copy mail and forwards to
•
appropriate third party payers
Review claims to make sure that payer specific billing requirements are met, follow-
•
up on billing, determine and apply appropriate adjustments, answer inquires in a
professional courteous manner, and update accounts as necessary
Contact the carrier for status on outstanding claims and respond appropriately
•
Appeal with insurance companies for reimbursement on denied/underpaid claims
•
Interact with physicians office staff and insurance companies or other facilities to
•
resolve problems
Reconcile outstanding and aged patient accounts
•
Adhere 100% to all HIPAA-related rules and regulations (e.g. patient confidentiality,
•
HIPAA security, etc.)
Sava Senior Care, Houston, Texas 2003-2006
Medicare/Medicaid/Auditor/Adjuster/Cash Posting
KARLA S. WILLIAMS
• Performed routine research and reconciliation functions.
• Received and responded to adjustment request within established guidelines.
• Audited accounts and perform adjustments in system.
• Updated accounts daily with notes and current status.
• Reviewed aged receivables to determine appropriateness of account and required next
steps.
• Posted daily charges, working outstanding account receivable reports.
• Appealed to insurance companies for billing to get claims paid and processed.
• Processed all refunds to appropriate parties.
• Corrected all coding procedures when claims are denied or rejected
Healthsouth Hospital/Rehabilitation, Houston, Texas 2002-2003
Medicare Billing Specialist/Appeal
• Billed daily through clearinghouse transmissions to Mutual Medicare.
• Secondary billing to other pay sources.
• Assisted BOM with audits and credit balance reports and refunds.
• Ensured account resolution, insurance appeals and patient collection.
First Health TPA, Houston, Texas 1995-2002
Senior Claims Examiner
• Processed inpatient and outpatient claims. Medicare/Medicaid/Group Health
• Requested overpayments and processing refunds.
• Obtained certifications for procedures.
• Electronic claims submission/auto adjudication
Hermann Hospital/Rehabilitation, Houston, Texas 1993-1995
ICD-9/CPT Coder/Billing Specialist
• Coded and abstracted all records for billing.
• Collected all payments/daily billing Medicare/Medicaid
• Daily posting of cash.
• Worked outstanding accounts daily.
• Processed all refunds.
Kelsey-Seybold Clinic, Houston, Texas 1988-1993
ICD-9/CPT Coder Specialist
• Coded and billed surgical procedures.
• Processed workers compensation claims.
• Responsible for working all aged receivables
• Maintain daily filing.
• Collected all payments/processed refunds.
KARLA S. WILLIAMS
• Researched and worked unpaid and denied claims.
EDUCATION AND PROFESSIONAL CERTIFICATION
Lee College, 1995-1997/2007-2008 (Health Information Technology)
San Jacinto College 2008 (Health Information Technology)
American Academy of Professional Coders, 2002 -Member
Houston Community College, 1982
(Medical coding course)
ProMed, Continuing Education Course, 2005
Certified Professional Coder/Biller, 2005. (NHA)