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Customer Service Quality Control

Location:
San Antonio, TX
Salary:
11.00
Posted:
January 17, 2014

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Resume:

Wendsom D Taoko

acb7k5@r.postjobfree.com

608-***-****

**** ************** ****, ***#*** San Antonio, Texas

Education:

Fox Valley Technical College Major: Pre-nursing

Work Experience:

My Innovative Services in Appleton Wisconsin, August 2013-January 2013

Position held: Nurse Aide

Helped Residents in their activity of daily living

Received a training in: CPR/CPI, catheter care, feeding tubes, standard precautions, fire safety, Dietary and

nutrition

Man Power Employment Group in Appleton Wisconsin, March 2012-january 2013

Position Held: Assembly, Quality control, leader

Worked on the production floor

Performed production duties such as manual lifting, packaging, taping, labeling operations and sorting

Moved product and inventory using a forklift and bin system

Reported defective materials or questionable conditions to the department supervisor

Executed and documented quality inspections

Maintained the work area and equipment in a clean and orderly condition and follow prescribed safety regulations

Performed related duties as required by supervision

QPS Employment Group in Appleton Wisconsin, January 2012-february2012

Position held: General Labor, bilingual customer care agent

Got trained on how to: Make the initial contact with a client and explain the service available,

Process customer orders and process payments,

Maintain customer database: update data and make necessary changes

Encourage customer to purchase additional products.

Ability to understand customers’ needs with strong objection/response handling,

Wendsom D Taoko

acb7k5@r.postjobfree.com

608-***-****

5211 Fredericksburg Road, Apt#832 San Antonio, Texas

Manage customer queries/complaints.

Relevant International Experience:

Pharmacy TAOKO in Ouagadougou Burkina Faso (AFRICA), December 2010-September2011

Position held: Customer service/sales/cashier agent



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