DEJA JONES

*** **** ***** ******, ***. **C New York, NY 10027 646-***-**** acb7j3@r.postjobfree.com

OBJECTIVE:

To obtain an internship in social service that will enable me to use my strong organizational skills and

educational background to grow within an organization.

EDUCATION:

Monroe College, Bronx, NY

Bachelor of Science, August 2013

Major: Criminal Justice

Associate of Applied Science, granted August 2012

Major: Criminal Justice, GPA 3.8

Related Coursework: Entrepreneurship, Human Services, Criminal Investigation, Counseling Theory

HONORS/AWARDS: President List Fall 2012, Dean List Spring 2011

EXPERIENCE:

Safe Horizon, New York, NY June 2013- Present

Intern

• Answer helpdesk calls

• Assist client’s with presenting needs

• Contribute to team effort by accomplishing related results as needed

• Maintain security by following procedures; monitoring logbook; issuing visitor badges

All Day Variety, New York, NY June 2006 -Present

Assistant Manager

• Supervise and train staff members

• Record daily and weekly transactions

• Perform market research regarding customers’ needs and requests

• Tally and re-stock merchandise

• Assist in the development of new policies and procedures

• Successfully handle and resolve customers’ complaints

Toy R Us, Bronx, NY October 2009 - December 2009

Customer Service (seasonal)

• Responded to customer service queries

• Ensured all sales and service objectives were met

• Answered questions and resolved problems

• Provided detailed information on new products

Harlem Children’s Zone, New York, NY July 2004- August 2004

Summer Youth

• Supervised children ages 7- 10 years old

• Helped plan games for the children

• Provided homework assistance

COMPUTER SKILLS:

• Proficient in Microsoft Word, Excel and PowerPoint

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