VICKIE BENTLEY

707-***-****

707-***-****

Objective A challenging and rewarding career opportunity.

Skills * Excellent verbal and written communication skills.

* Motivated, professional, efficient, accurate and detail-oriented.

* All modern office equipment.

Work Experience 05/05/09- Present – Med. Transcriptionist – Yountville Veterans Home (Part-Time

Permanent) Medical transcription for specialty clinics and all primary care physicians.

7/21/04 to 10/20/08 Queen of the Valley Hospital – Med.Transciptionist – Radiology Department (Full-Time/Permanent)

Medical Transcriptionist in the Radiology Department. Other departmental duties as assigned.

5/3/04 to 7/07/04 Queen of the Valley Hospital – Exec. Asst. – VP – Strategic Services (Full-Time/Temporary Position)

Assistant to Vice President-Strategic Services. Support for the Medical Staff Services Office.

Under minimal supervision, provided a variety of clerical and administrative support services to VP and Medical Staff Coordinators. Maintains VP calendar and other administrative support functions. Coordinated and scheduled meeting appointments and conference calls as needed. Arranged itineraries for prospective medical staff.

7/1/03 to 06/06/04 – Self-Employed – Vickie Bentley Transcriptions-

Owner-Operator

Transcription of Police Reports for various Insurance Companies and Attorneys.

3/2/2000 to 6/27/03 State of California – CDC-P&CSD Vallejo, CA

Office Services Supervisor-Office Technician

Planned, organized and directed the clerical services operation of Vallejo Parole Unit. Selected, trained, supervised from three to six support staff. Interpreted a variety of complex and difficult policies/procedures, as they pertain to work performed by staff. Provided guidance/direction to newly hired parole agents regarding expense claims, transfer, moving, paychecks and State Compensation. Ordered all office supplies, contacted vendors for pricing, arranged delivery, reviewed/approved invoices for materials/services and acted as Fund Custodian for entire unit(s). Provided administrative assistance to Parole Administrator(s).

10/26/98 to 3/1/00 State of California – CDC-CSP-Solano Vacaville, CA

Office Technician-Secretary to the Associate Warden – Central Services

Received, audited/typed confidential reports pertaining to staff misconduct disciplinary charges, hearing results and recommendations to adverse actions. Received and handled incoming/outgoing telephone calls and correspondence. Responsible for the supervision of two or more staff. Transcription of meeting and conference minutes for Warden and Associate Warden. Set agendas and travel for Warden and Associate.

3/16/98 to 10/23/98 State of California – CDC-CMF Vacaville, CA

Office Technician – Secretary to CHSA II – Clinical Services

All secretarial duties, inclusive of transcription of difficult dictation, preparation of correspondence, reports, surveys and statistical data. Scheduled appointment calendar, preparation and verification of reports, surveys and statistical data. Provided assistance to other clerical classifications as necessary.

3/97 to 3/98 State of California – CDC-CSP-Solano Vacaville, CA

Office Services Supervisor- Archives Unit

Provided direct supervision to sixteen Office Assistants in the performance of their duties. Indirect supervision for two Student Assistants. Assigned/trained and coordinated quality/production; evaluated work performance. Handled confidential employee/employer relation issues, as the first line supervisor to the clerical staff.

2/94 to 3/97 State of California – CDC-CMF Vacaville, CA

Office Technician – Secretary to Correctional Captain

Received/handled all incoming and outgoing telephone calls; tracked/maintained all adverse actions; audited and typed all confidential reports transcribed tapes for confidential interviews. Supervised/trained two or more support staff.

6/93 to 2/94 State of California – DMH Napa, CA

Office Technician/Program Secretary

All secretarial duties, inclusive of timekeeping, minute taking and confidential report assignments.

11/89 to 6/93 State of California – DMH Napa, CA

Medical Transcriber

Transcription of difficult medical/psychiatric dictation. Acting Senior Medical Transcriber.

4/88 to 11/89 State of California – DMH Napa, CA

Office Assistant – Program /Secretary -Timekeeper –

Program Timekeeper, inclusive of all secretarial duties and support to unit management.

10/87 to 4/88 Veteran’s Administration Hospital Martinez, CA

Secretary to Chief of Pulmonary Services –

All secretarial duties, inclusive of dictation, word processing and scheduling.

8/87 to 10/87 City of Pinole-Police Department Pinole, CA

Dispatcher – Police/Fire Departments

Dispatched Police/Fire Units in the cities of Pinole, Hercules and Rodeo.

9/86 to 7/87 State of California – DMH Napa, CA

Office Assistant – Program Secretary – Timekeeper -

Program Timekeeper, inclusive of all secretarial duties and support to unit management.

8/84 to 8/86 Inter.Continental Hotels Corp/PanAm Honolulu, HI

Secretary to President/Administrative Assistant to the Director of Marketing

Personal Secretary to President/CEO – Pacific Asia and Latin America. Coordination of marketing activities, as well as the operation of the Executive Services Reservation System for outbound business.

5/83 to 8/84 Bishop Square Management Honolulu, HI

Secretary to President/Chairman of the Board

All secretarial duties, as well as planning of travel for corporate executives and coordinating social events in large financial plaza in downtown Honolulu, Hawaii

Education St. Vincent’s Ferrer High School Vallejo, CA

Numerous trainings throughout the State while employed by the State of California over a 30-year period.

References Upon Request

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