SIDDHARTH KUMAR

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Siddharth Kumar

*** ********* **** ************* ** 08648 908-***-**** Siddharth.h.kumar @gmail.com

SYSTEMS ARCHITECT & DEVELOPMENT MANAGER

** ***** ** ********** ** Software design and development across platforms.

Comprehensive experience in Sales Force Automation (SFA), Customer Relationship Management (CRM),

Software as a Service (SAAS) for the Pharmaceutical and life sciences industry.

Extensive experience in managing offshore IT resources and development teams in India.

Senior technical leader overseeing teams through mission critical projects from planning to delivery.

Expert in developing IT strategies that can be adapted to meet the changing needs of customers and market

demands.

Spearhead and deliver solutions to complex problems and formulating implementations of IT road maps for

members of the executive management team.

Excels in team settings, driving full cycle projects from requirements gathering to post installation support

as well as eliminating root cause of inefficiencies and interfacing with key stakeholders.

CORE COMPETENCIES

IT Infrastructure/Design Software Design & Architecture Team Leadership

IT Strategy

Deployment/Migrations Technical Support/Writing

Process Improvement Mentoring & Motivation Project Management

SKILLS

Microsoft .Net Platform, ASP.Net, Silverlight

Windows Communication Foundation

Xamarin Monotouch, Monodevelop for IOS.

Visual C++ 6.0, MFC, ATL, COM

Database – Oracle, Sybase, SQL Server, Sqlite

PROFESSIONAL EXPERIENCE

CEGEDIM INTERNATIONAL, Bedminster, NJ

2007 Present

Cegedim International is the global leader for life sciences CRM solutions for the pharmaceutical industry. The

company’s solutions help Pharmaceutical companies manage their sales force more effectively, market their

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products and provide valuable business intelligence with €927 million in revenue and employ more than 8500

people in over 80 countries

Senior Software Lead

Lead module designer in the Application engineering and product development team. Manage a team of onsite

and offshore developers; perform periodic design, code and documentation reviews for accuracy &

completeness. Consistently analyse and evaluate new software platforms/technologies to evolve Cegedim

product line. Provide production and development support for global SAAS implementations, rollouts for major

clients.

Mobile Intelligence – Cegedim Customer Relationship platform

Active member of Cegedim Mobile Intelligence development team with experience in design and evolution

of Cegedim mobile platform using c#, xamarin monotouch and monodevelop for IOS.

Design and Development lead for Yammer Integration with Mobile Intelligence CRM platform to initiate

and conduct discussions between Sales representative targeting new opportunities with potential customers.

Integration based on Yammer Embed Web Controls and Rest API for Mobile Intelligence IPAD solution.

ThinkGeo Integration – Mapping product that gives a sales representative a high level visual view of Sales

Area statistics across geographical locations, with ability to drill down to the minutest layer of data.

Cegedim ETL Platform

Research and develop state of the art in house ETL platform to supplement the data warehousing needs of

Cegedim various product offerings.

Initiate and conduct detailed discussions with global client implementation and operation teams to identify

shortcomings in the legacy process and must have features in the new tool.

Design and architect a web based ETL job designer, middle ware for data persistence and backend

windows services for executing user defined jobs. Extensible plugin architecture to support various tasks

like data validations, varied database vendors, Queuing technologies, web service executions etc.

Integration of ETL platform with Cegedim Mobile Intelligence CRM platform to be able to reflect

configuration changes done by client teams in the ETL designer and design data processed for those

dynamic changes.

Guided a team of onshore and offshore developers for delivery of all platform artifacts.

Utilized an agile methodology to facilitate the delivery cycle.

Cegedim SAAS Data Services and Application Integration

OneKey Data Integration – led the design and development of all process to load data from OneKey

(Cegedim proprietary global customer database) into Mobile Intelligence. Actively involved in the

finalization of OneKey data formats for all incremental release of Mobile Intelligence.

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Data publishing services – System for automated publishing of transactions coming into Cegedim CRM

database to be distributed to clients/vendors for their data warehousing needs. Data publishing in

prescribed formats like flat files or XML files/messages pumped into application Queue.

DENDRITE INTERNATIONAL, Bedminster, NJ

2000 2007

Dendrite International was the US market leader in providing CRM solutions to pharmaceutical companies

with an increasing presence in Latin America, Europe and APAC. It had over 2500 employees worldwide with

about $500 million in revenue. It was acquired by Cegedim International in Feb 2007.

Software Engineer

Led and analysed the design of major projects and manage offshore resources. Directed the complete SDLC

and provided ongoing maintenance and support

Pfizer CRM

Enhanced and customize Webforce Dendrite’s sales force platform for territory management, managing

customer types and their alignments, affiliations, sales data, prescriber calls and appointments, campaign

management.

Enhance sample management modules to record sample inventories, transfer and return of samples.

Development of Call modules to record different calls while complying with PDMA regulations.

Integration of Qlikview analyzer reports into the Webforce Sales Force Platform.

Customized an in house query engine which facilitated the Custom Data Search for end users based on

specific criteria.

Designed and developed a bi directional appointment management module for seamless integration of

appointments between Webforce and Microsoft Outlook.

EDUCATION

Masters, Computer Engineering, Syracuse University, Syracuse, NY, 1999.

Bachelors, Electronics Engineering, Mumbai University, Mumbai, India, 1998

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