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Customer Service High School

Location:
Havertown, PA, 19083
Salary:
open to discuss
Posted:
January 19, 2014

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Resume:

Richard S. Smith

Professional Background

Responsible Cook with excellent communication skills demonstrated 10+ years of experience in healthcare and hospitality. Most recently i worked for six years as an Electro Mechanical Assembler II, i am very experienced in both professions.

Skill Highlights

Focused and disciplined

106 Woodbine Rd, Havertown, PA 19083 Home: 814-***-**** - Cell: 814-***-**** : acb78v@r.postjobfree.com

Accomplishments

Honorable discharge Good conduct medal Meritorious mast

Professional Experience

Electro Mechanical Assembler II June 2007 to September 2013 API Technology - Windber, PA Interpreted prints, drawings and sketches. Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies. Assessed work for errors or compliance issues, and made corrections and modifications when necessary. Assembled components with hand and power tools. Assessed work for errors or compliance issues and made corrections and modifications when necessary. Performed and reviewed Statistical Process Control (SPC), including data collection, charts and graphs. Cleaned and finished sub-assemblies or assemblies using hand or power tools.Certified and skilled forklift operator. Performed and submitted first piece for inspection. Lubricated and wiped machines, tools and workplace to maintain safety and cleanliness. Proposed process improvements to increase quality and efficiency. Completed and entered quality records, scrap reports and machine logs in a timely and accurate manner. Reviewed and verified all work was in compliance with sales orders and customer requirements. Retrieved correct materials from product inventory to perform various fabrication duties. Connected motor leads and connectors to required power sources. Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools. Improved knowledge and productivity through continuous education and learning from foreman and senior assemblers.

Inventory management familiarity

High volume production capability

Well-tuned palette

Focus on portion and cost control

Inventory management familiarity

Strong organizational skills

Active listening skills

Sharp problem solver

Energetic work attitude

Courteous demeanor

Energetic work attitude

Adaptive team player

Opening/closing procedures

Completed and entered quality records, scrap reports and machine logs in a timely manner. Determine materials, tools and equipment needed for product orders.

Cook April 2003 to June 2007 The Alibi - Windber, PA Provided courteous and informative customer service in an open kitchen format. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Implemented and supported company initiatives and programs. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues. Followed proper food handling methods and maintained correct temperature of all food products.Consistently produced exceptional menu items that regularly garnered diners' praise.

Cook March 2000 to April 2003 Lauralwood Care Center - Windber, PA Implemented and supported company initiatives and programs.Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues. Followed proper food handling methods and maintained correct temperature of all food products. Implemented and supported company initiatives and programs. Consistently produced exceptional menu items that regularly garnered diners' praise. Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Prepared healthy, enjoyable breakfasts and dinners for diners. Set up and performed initial prep work for food items such as soups, sauces and salads. Established and maintained open, collaborative relationships with the kitchen team. Quickly and courteously resolved all guest problems and complaints. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.

Cook April 1997 to March 2000 The Shores at Wesley Manor - Ocean City, NJ Implemented and supported company initiatives and programs. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues. Consistently produced exceptional menu items that regularly garnered diners' praise. Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas. Prepared healthy, enjoyable breakfasts and dinners for diners. Followed proper food handling methods and maintained correct temperature of all food products. Set up and performed initial prep work for food items such as soups, sauces and salads. Established and maintained open, collaborative relationships with the kitchen team. Quickly and courteously resolved all guest problems and complaints. Correctly and safely operated all kitchen equipment in accordance with set guidelines. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food.

Education and Training

High School Diploma : General, 1982 Ocean City High School - Ocean City, NJ, USA



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