Mariana Rivera

Human Resources Business Partner, SPHR

**** *. *** ****** - ************, PA 19122

acb5yn@r.postjobfree.com - 215-***-****

Versatile and well-rounded Senior Professional in Human Resources (SPHR) with over 7 years of progressive

experience in benefits administration, performance management, and employee relations. Extensive background in the

HR generalist discipline with strong interpersonal, communication and conflict resolution skills. Thrive in a dynamic

environment where I am able to work with my business partners to identify, develop, and implement HR solutions that

support the business direction.

WORK EXPERIENCE

Human Resources Business Partner

Du Pont - Wilmington, DE - August 2013 to Present

Human Resources Business Partner supporting the Global Information Technology & Process Function of

approximately 1400 employees.

• Provide consultation on people and organizational development, compensation and benefits, and Company,

Business Unit, and HR strategy execution

• Acts as the process owner for HR processes, ensuring uniformity of tools, communications, and execution across

all of IT&P

Human Resources Manager

CNO Financial Group - September 2007 to August 2013

Provide HR Generalist consultation and support for internal customer group of an insurance and financial services

company. Client group consisted of over 800 employees in Insurance Operations, Marketing, Call Center Sales/Service

and Distribution insurance branch offices across 16 states, consisting of hourly, commissioned and executive staff.

Bankers Life and Casualty Company & Colonial Penn Life Insurance Company

• Acted as the central point of contact on all associate relations issues, including conducting internal investigations,

advising on appropriate documentation, providing progressive discipline recommendations, and partnering with

the business to resolve conflict and performance issues

• Played a key role in the creation of a new employee position within the sales management organization,

supporting business initiatives and helping to drive organizational growth by providing us with over 200 new

trainers in our field force

• Demonstrated change leadership through the coordination of new non-exempt compensation structure, HRIS

upgrade, Leave of Absence outsourcing, and roll out of new Performance Management tool

• Facilitated the talent and performance management process, including holding semi-annual calibration sessions to

discuss performance ratings and talent potential of associates, as well as creation and distribution of all

communication materials related to the process

• Advised the business on matters to ensure compliance with Federal, State and local laws and regulations, as well

as company policies. Partner with legal and compliance to address employment-related legal issues and conducted

internal investigations and make recommendations to the business accordingly

• Implemented and manage on-line state required harassment training for managers in California, Connecticut and

Maine

Human Resources Generalist

CNO Financial Group - September 2007 to September 2009

Colonial Penn Life Insurance Company

• Implemented automated recruitment for new hire classes of 15-20 associates, as well as restructured interview, on-

boarding and training process, for Colonial Penn Call Center

• Streamlined performance management process and disciplinary procedures to consistently manage the bottom

10% of performers while increasing departmental performance and productivity

• Created and coordinated wellness events to increase employee participation in HSA incentive programs which a

led to cost savings for the company and associates

• Coached and train associates on a variety of topics related to talent management, performance management,

professionalism in the workplace, and general compliance.

Human Resources Generalist

S.S. White Technologies (Manufacturing Company) - Piscataway, NJ - August 2005 to August 2007

• Led talent acquisition initiatives leading to a 10% reduction in time-to-fill for key positions through extensive

networking, outreach efforts, and the creation of recruitment booth

• Designed and maintained process to justify the need for overtime which resulted in a reduction of overtime dollars

by approximately 25% in one year

• Facilitated payroll administration through utilizing ADP software including calculating salary increases and retro

pay, coordinating benefits deductions, and maintaining bonus schedules

• Managed benefits administration including conducting open enrollment, disbursing monthly premiums and

coordinating training for 401K, Medical, Dental, 125K, LTD, Cobra, etc.

Receptionist/Administrative Assistant

Oticon, Inc (Biomedical Company) - Somerset, NJ - September 2003 to August 2005

• Utilized multitasking skills to effectively manage and route high volume calls while professionally greeting

incoming visitors

• Provided clerical support including operation the switchboard, processing invoices, faxing, Xeroxing, typing

cover letters, etc.

EDUCATION & CERTIFICATIONS

Rutgers University, New Brunswick, Date of Graduation: May 2005

Major: Communication, Minor: Economics, Dean’s List 4 Semesters & 4.0 GPA Fall 2004 Semester

• James Carr Scholar (Academic Scholarship)

• Scarlet Inspiration Award Recipient (Leadership Award)

• Latino Student Council 2002-03 Representative of the Year (Leadership Award)

• Gamma Sigma Alpha National Greek Honor Society Member

• Sigma Lambda Upsilon Sorority, Inc. Lambda (2004-Present)

Senior Professional in Human Resources (SPHR), December 2011

• Society for Human Resource Management (SHRM)

SKILLS

Talent & Performance Management • Talent Acquisition • Associate Retention • Training & Development •

Employment Law • HR Policies & Procedures • Employee Relations & Investigations • Orientation & On-

Boarding • Project Implementation • Benefits & Wellness Coordination • Conflict Resolution

ADDITIONAL

Computer Skills: MS Office (Word, Excel, PowerPoint, Outlook), ADP, Peoplefluent, Virtual Edge, PeopleSoft

Extracurricular Activities: Urban Bowling League: Commissioner (2009 – 2012); Philadelphia Social Sports Clubs:

Softball League (Summer 2013, 2012), Kickball League (Summer 2011)

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