PATRICK A. HURLEY

acb4jc@r.postjobfree.com 312-***-****

http://www.linkedin.com/pub/patrick-hurley/24/70/b29

SENIOR BUSINESS MANAGEMENT PROFESSIONAL

Energetic and experienced management professional with demonstrated success in leading

complex, cross-functional teams to design and develop business software systems and

direct ongoing client relationships. Strong leadership, mentoring, and teaching

skills. Extensive team-oriented experience in the areas of business technology,

customer service, membership, fundraising, education, advertising, marketing,

product and inventory management, accounting, publishing, and subscription

management.

PROFESSIONAL EXPERIENCE

October 2013 to Present

NMSC,Evanston, IL

Assistant Program Director (Contract through

Computer Aid, Inc.)

National Merit Scholarship Corporation (NMSC) is a non-for-profit organization

founded to provide academic scholarships to students based on scholarly

achievement.

• Manage the day to day operations activities of the organizations legacy

business system, a proprietary AS400/SYS36 system.

• Manage projects for changes to the legacy system to support new

functionality.

• Liaison between customer (NMSC) and general service provider (CAI).

June 2011 to January 2013

APICS, Chicago, I L

Director, Information Technology

APICS The Association for Operations Management is the global leader and

premier source of the body of knowledge in supply chain and operations

management, including production, inventory, materials management,

purchasing, and logistics.

• Lead a department of nine, 4 solutions developers using VB.net, C#,

ASP.Net and T-SQL, 4 infrastructure administrators and a Business

Analyst/Project Manager

• Managed the major version of upgrade of the organizations association

management software (AMS) and i t’s integration with the organizations

web site and e-business applications and content management software

(CMS)

• Managed implementation of the organizations education management and

learning management system

• Increased efficiency to customers and organization by the implementation

of many new on-line self service applications

• Managed to success key internal technology projects through the

coordination of internal and managed vendor resources

• Develop successfully managed the operational and capital budgets related

to technology

• Management of day to day technology team and projects

• Negotiate and manage technology related contracts

October 2010 to June 2011

Publishing Technology, Somerset,

N.J.

Senior Business Analyst, Professional Services – Contractor

Publishing Technology is a mature software company that has been serving the

publishing industry for over 30 years. Publishing Technology recently engineered

t heir new product platform called advance, which uses the Aptify Framework as

t he foundation for their product architecture.

• Providing direction and assistance with current implementations of the

advance product by helping the client take advantage of the Aptify

framework functions to increase the efficiency and quality of their

implementations

• Providing direct consulting services for the implementation of an

education module at an association client of Publishing Technology

• Training current staff on various aspects of the Aptify framework th rough

b i-weekly half day, subject-oriented t raining seminars

• Supporting the sales process by helping to realign their scoping and

estimating processes around the efficiencies of the Aptify framework

• Directing the organization on how to realign their implementation

processes, as well as their service-oriented products and processes, and

how to expand their product and service offerings by establishing best

practices and standardized processes in the implementation, delivery, and

maintenance of a package software solution

January 1999 to August 2010

Aptify Corporation, Washington, D.C.

Manager, Consulting Services

Aptify is a software company that creates and manages multifunctional business

technology for several industries, primarily the association and member

management market.

• Developed and managed complex enterprise software implementations

and business technology infrastructures, a multistep process that

included:

Conducting and documenting requirement assessments

Creating business solutions based on those requirements in

collaboration with clients and various internal personnel

Estimating effort, cost and risk for enterprise software

implementations and platform upgrades

Directing full conversion of client data from legacy systems to

proprietary software

Providing project management for both rapid development and

enterprise-scoped projects

• Provided long-term client support, including analysis of changing business

requirements creation and implementation of cost-effective solutions,

business process reengineering and software modification

• Managed a domestic and international consulting staff of five direct

reports and up to twenty project-related staff on multiple ongoing projects

representing $1.7m in annual revenues; responsibilities included

interviewing, hiring, training, performance review and firing

• Provided contract creation and negotiation representing over $1m in

annual consulting revenues

• Developed company-wide implementation processes for association

management software

• Developed repeatable data transfer process for system replacements,

reducing the total time of data transfers by 75%

• Mentored new consultants at all levels on all aspects of enterprise

software implementation, client service and association management

business processes

• Created and delivered presentations targeted to executive and general

audiences at industry conferences, company meetings and client-specific

events

• Taught product-specific and business-process training courses for both

internal and external audiences

• Assisted with location search and relocation for Chicago office and staff

• Worked closely with sales, research and development, product support,

information technology, training and documentation departments

December 1992 to December 1998

Morningstar, Inc., Chicago, I L

Morningstar is a leading global provider of investment research information.

Software Production Manager

• Streamlined production process through improved programming and logistics,

reducing production time by 66%

• Created automated data checking, improving product quality

• Oversaw software consolidation, saving $40,000 in production costs

• Documented entire production process with an emphasis on understanding

network resources, training new employees and enhancing other departments’

understanding of the production process to facilitate knowledge transfer and

teamwork

Equities Pricing Specialist, Operations Specialist, Contact Coordinator

• Managed database of prices for domestic and international stocks

• Negotiated with data vendors

• Oversaw expansion of shareholder

report and prospectus library (from 3 year’s worth of data regarding 100

companies to 10 year’s worth of data regarding over 5,000 companies)

• Coordinated with the

programming area to import company reports filed electronically with the

government’s electronic document system

• Managed two employees within the

equities group

EDUCATION A ND CERTIFICATION

Austin Peay State University, Clarksville, TN

Bachelor’s Degrees in Physics and Mathematics

MILITARY EXPERIENCE

82nd Airborne Division, Fort Bragg, NC

Served with the 3rd /504th Parachute Infantry Regiment as a weapons squad team leader

Awarded Army Achievement and Good Conduct Medals within two years of service

TECHNICAL SK I L LS

Publishing Technologies advance product platform, Aptify, Microsoft SQL Server (T-

SQL) and Data Transformation Services (SSIS/DTS), Crystal Reports, MS Project, MS

Visio, Visual Basic (com and .net), MS Office, Access, FoxPro, and Windows Server

platforms

Recommendations

Recommendations are available on request or from Linked In. Recommendation

contacts are available by request.

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