Annalisa A. Rodriguez

*** ******** ****

San Antonio TX 78213

210-***-****

SUMMARY OF SKILLS

•Experienced working within high-volume call center with excellent telephone,

written, and verbal communication skills

•Multi tasking with phone calls and daily task

•Focused and energetic individual with a proven track record of working well in a

team, as well as independently

•Proficient in Microsoft Word/ Excel/ Power Point

EDUCATION

General Educational Development Diploma, 2009.

CAREER HISTORY

Frost Bank September 2009-Present

Administrative Assistant

Support the Customer Care Center/ Department Manager

•Scheduling Meetings

•Flights/ booking hotel room for travel

•Various projects

Maintain copier, printer and fax machine

Data entry

Order and maintain supply room and refreshments

Assist in answering phone lines

Organize and maintain paper and electronic files

Organize and schedule luncheons for Care Center

Contact this candidate