SHAWN C. BROWNSON
Ijamsville, MD 21754
shawn.brownson@gmailcom
SUMMARY
Detail orientated Network Engineer with extensive experience in a fast
paced Internet service provider environment. Strong focus on connectivity
and security troubleshooting while meeting customer expectations. Core
competencies lend strength to:
Network Protocols-BGP, IBGP, Traffic shaping: Foundry ServerIron
OSPF, TCP/IP series Brocade ADX series & Alteon
Application switches F5 Big IP
series
Routers Cisco Brocade Force10 VoIP Cicso and Nortel
Switches: Cisco Catalyst series Topologies/Circuits: Ethernet, WIFI,
2950, 3550, 3750, 4500, 5500 & Frame Relay, T1, E1, T3, E3 SONET,
6500 Brocade FWG OC3
PROFESSIONAL EXPERIENCE
Symantec, Sterling VA
2011 - 2013
Senior Network Engineer
. Setup network routing and security for labs and production
environments for Symantec's Swap Drive, NoBU and Zone products
. Redesigned network routing across the three Sterling data centers to
enhance performance and create a standard across all products going
forward
. Upgrades phone system to Avaya VoIP In Sterling offices and NOC
. Turned up vpn tunnels for remote users and offices
VeriSign, Dulles, VA 2005 - 2011
Network Engineer III, Transitional Services Operations (2008 - 2011)
. Designed network procedures to migrate divested products off of the
VeriSign network onto new owner networks with no allowed down time
. Implemented migration of over 3000 servers from Dulles, VA to Atlanta,
GA with 100% network up time
. Upgraded VoIP system from Nortel to Cisco improving reliability and
adding video conferencing to each phone set
Network Engineer II, Corporate 24x7 support (2005 - 2008)
. Provided operations support to Networking and Security Systems for
.COM, .NET, infrastructure maintained 99.999% up time
. Resolved security incidents and led in troubleshooting efforts of
escalated issues to quickly identify, document and resolve outages.
. Provided approval/disapproval for Changes with Business units
. Performed Installation, configuration, operations and troubleshooting
of various Alteon, Foundry & Cisco Load Balancer.
. Designed and implemented procedures for conversion of Alteon
Application Switches to Foundry load balancers.
. Implemented and Troubleshoot VPN tunneling between Various Netscreen,
Cisco and Checkpoint products
SHAWN C BROWNSON Page 2
Internap Networks, McLean, VA 1999 - 2005
Senior engineer, Installation/Team lead (2001-2005)
. Trained new engineers on configuring and installing BGP, Diversity
Plus, DNS and IP allocations in keeping with Internap standards
. Created training documentation and outlined lesson plans for other
personnel to train new hires.
. Launched Amsterdam private network access point (PNAP)
. Managed the European networking operations and customer turn-ups.
. Oversaw London PNAP to become cash flow positive faster than any other
location company wide
Engineer, Installation (1999 - 2001)
. Guided new customers through installation process, ensuring what they
ordered met their expectations.
. Ordered circuits and hardware for new and existing customer
installations.
. Coordinated all details of the install from circuit ordering to router
configurations.
. Completed configurations for customer equipment if they lacked needed
proficiency.
. Tested new circuits for 24 hours to ensure high reliability prior to
bringing on line.
Epoch Networks (formerly HLC Internet), VA 1995 -
1999
Manager, Installations (1998 - 1999)
. Managed 20 person team covering installs from Denver to New York
. Trained and supervised all newly hired install engineers
. Supervised ordering, configuring, and installing new routers to all
POPs East of Denver.
Engineer, Install (1998)
. Configured company and customer routers for installations including
Frame Relay, Fractional and full T1 & DS3 circuits as well as DSL.
. Tested circuits for new turn ups and performed troubleshooting with
carrier to resolve any issues.
Specialist,Dial up Technical Support (1995 - 1997)
. Oversaw helpdesk expansion from a two person operation to a total of
40.
. Reviewed resumes, managed coworkers, and coordinated between the
Customer Care Center and the home office in Irvine, CA.
. Maintained center's call tracking software and database.
. Produced graphs and charts for upper management and board of investors
use using Crystal Reports.
MILILTARY SERVICE
United States Air Force
Specialist, Electrical Power Production
. Co-developed remote monitoring system for generators reducing manpower
requirements for power production by over 15%
. Co-invented tool that reduced manpower and heavy equipment
requirements for barrier sleeve removal. This saved the Air Force $15
million annually while increasing safety
. Implemented cleanup process of Clark AB, Philippines as a member of
the ACC Environmental Compliance Assessment Program
. Security clearance at separation Top Secret