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Customer Service Management

Location:
Los Angeles, CA
Posted:
January 13, 2014

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Resume:

John P. Matthai

**** ***** **.

Canal Winchester, OH 43110

Home phone: 614-***-****

Email: acb4g5@r.postjobfree.com

Objective: to work in a positive environment where I can make a difference

in the lives of others.

Certifications

Certified Personal Trainer, National Academy of Sports Medicine

(NASM)

CPR/AED

Essentials of Life Coaching

Education

B.S. in Physical Education with a concentration in Sport Management,

Pensacola Christian College, Pensacola, FL

December 2009

. Management Minor

Work Experience

Personal Trainer

September 2013-present

. Gained skills in listening to people and helping them achieve their

goals

. Improved time management skills

. Improved communication skills with customers

. Improved Planning and Organization skills

Team Member, Chick-fil-a, Columbus, OH

August 18-September 2013

. Improved multi-tasking skills

. Learned how to provide second mile customer service

. Improved teamwork skills

Student Pastor, Faith Church, Valley Center, KS

July 2012-August 2013

. Gained experience in leading and managing over 40 people

. Gained planning, promoting, and organization skills

. Improved public speaking skills

. Learned how to truly care about and help people

. Learned how to create great experiences for "customers"

. Learned how to deal with a variety of people and problems

Student Pastor, Bible Baptist Church, Gulfport, MS

July 2010-July2012

Sales Associate, Bed, Bath & Beyond, Pensacola, FL

August 2009 -June2010

. Gained Customer Service Skills

. Developed skills selling focus items

. Improved teamwork skills



Contact this candidate