Alexandra Beauliere

Email: acb4b6@r.postjobfree.com

**** ***** ****** *** **

Flushing, NY 11367

Phone: 646-***-****

SUMMARY:

6+ years customer service experience.

6+ years data entry experience.

Excellent reputation with customers as a competent, knowledgeable, and

helpful professional.

Honest, reliable, and productive.

EDUCATION:

Graduate Student at St. John's University, Queens, NY

Major: Criminology and Justice

Graduated May 15, 2011

Graduated June 2, 2005 Bachelor of Arts Queens College, Flushing, NY

Major: Media Studies

Cumulative GPA 3.1

EMPLOYMENT:

November 2012-Present: Office Assistant, A.M. Custom Construction

Enter Employee Hours

Use QuickBooks to enter credit card charges, pay, and enter bills

Entering vendor and customer information in Quickbooks

Keeping track of emails

Correspond with clients and vendors via email, fax or phone

Drafting proposals

Using the Internet to research companies products or services for price

quotes

Reconciling company credit card monthly

Light filing

Answering phones

Keeping track of and obtaining W9 forms and Insurance Certificates

Using Excel to generate weekly payroll reports

Make bank deposits

January 2012 -Oct. 2012: Billing Department, Law Office of Leon

Kucherovsky, Esq.

Inputting and submitting verification requests to clients and insurance

companies

Working with attorneys to draft letters responding to verification requests

Liaise with insurance companies, personal injury attorneys, and clients

Inputting denials and filing law suit

Investigating, researching, and resolving claims made on denials and

verification requests

Inputting and submitting letters informing clients of Examination Under

Oath Appearances

March 15, 2006-April 15, 2011: Teller Manager, JP Morgan Chase

Helping to supervise tellers, teller referral coaching, weekly

observations, assisted in scheduling, and discipline of employees

Ensuring the workplace is stocked with sufficient forms and cash

Greeting customers and assessing their needs

Ensuring forms are filled in correctly

Checking customers' identification

Accepting deposits, paying out withdrawals, performing telegraphic

transfers or whatever service the customer requires

Counting money

Recording all transactions in the computer system balancing daily banking

records, keeping an orderly set of files

Proving and replenishing the ATM machine, proving the currency and coin

vaults

Placing orders for coin and currency, preparing shipments for armored

couriers

Summer 2008: Customer Service/Cashier, NY& Company

Helped customers with clothing selection, finding the right sizes etc.

Aided customers in and out of the dressing room

Guarded the front door

Cashier

Get customers to apply for NY & Co. Card

March 2005-February 8, 2006: College Assistant, Queens College Buildings

and Grounds-

Create purchase orders

Update supplies monthly

Process all request for Petty Cash

Compile information and prepares bid tabulation for purchasing

Research information on products via internet-check for distributors

Update and maintain vendor information and setup account with new vendors

Type purchase and material requisitions for processing

August 2004-March 2005: Customer Service/Cashier, Queens College Bookstore-

Handled Customer's Online Orders

Cashier

Handled customer's complaints and concerns

Aided students in finding specific books using the online catalog system

Stocked Shelves with current semesters books

February 1998-December 5, 2003: Administrative Assistant/CSR, All Bilt

Uniforms

Handled customer's complaints, and concerns

Liaison between All Bilt Uniforms, and Mary Kay Cosmetics

Operated a 10 line switchboard

Filing of orders and invoices for Hertz Rental Car, and Mary Kay Cosmetics

Entered orders for Mary Kay Cosmetics, and Hertz Rental Car

Billing of invoices for Mary Kay Cosmetics, and Hertz Rental Car

Running allocations for Mary Kay Cosmetics

COMPUTER SKILLS:

Microsoft Office Suite, Microsoft Outlook, Outlook Express, Lotus Notes,

Word Perfect, IBM AS-400, Internet knowledge, QuickBooks, Photoshop CS5

REFERENCES: Furnished upon request

SPECIAL SKILLS: Type 50 words per minute, Completion of two week training

at 3-1-1

AWARDS AND HONORS: Dean's list Queens College Spring 2005 semester

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