JONNELL L. GRIFFITHS

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JONNELL L. GRIFFITHS

**** ** ***** **** *****, Fl 33169 786-***-**** acb445@r.postjobfree.com

OBJECTIVE

A highly commendable guest service representative with skills and experience in

customer relations, sales, and support.

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EDUCATION

Miami Lakes Educational Ctr. 2000 – 2004 Miami Lakes, FL

Graduated top 20%

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Graduated with a 3.0 GPA

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Received high school diploma

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Broward College 2010 still attending Ft. Lauderdale, FL

3.73 GPA

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EXPERIENCE

United States Postal Service 2013 – Current Miami, FL

Data input

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Re sealing packages

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Bagging up packages

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Keying mail on various machines

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Always moving from one machine to the next

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Placing the mail in its right location

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Gale South Beach & Regent Hotel Front Desk Agent 2012 2013 Miami Beach, FL

Answer all incoming calls

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Check guest in/out

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Hanldles inquries about reservations

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Book reservations

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Assist guest with reservations for dining and clubbing

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Responsible for a bank

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Welcome and greet all guest

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Takes control and ownership of the front desk

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Hard Rock Hotel & Casino Players Club Rep 2010 – 2012 Hollywood, FL

Answered incoming calls

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Assisted guest with all reward card issues

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Assisted guest with opening and updating accounts

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Notated and loggied various account activities

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Responsible for training new employees

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Hard Rock Hotel & Casino On Call Greeter 2010 – 2010 Hollywood, FL

Scanned clients tickets

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Greeted and directed clients to their right location

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United States Postal Service Clerk 2006 – 08 Pembroke Pines, FL

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Operated machinery

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Sorted mail

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Prepared packages

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BellSouth Sales and Support Specialist 2005 Miami, FL

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Assisted customers with billing inquiries

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Increased company revenue by selling products and equipment

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Notated and logged clients activities

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Abercrombie & Fitch Visual Assistant 2004 – 05 Aventura, FL

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Arranged clothing on manikins

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Assisted cutomers with complaints and inquiries

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Prepared garments for manikins

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Mount Sinai Hospital Attendant 2004 Miami Beach, FL

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Assisted staff in out patient department

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Secured chemicals in lab

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Prepared documents for evaluation

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FootMart USA Sales Associate 2003 – 04 Miami, FL

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Assisted customers with apparel and accessories

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Dressed manikins snd stocked shelves

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Responsible for shipment and inventory

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Regulus Of Florida Administrative Assistant Summer 2000 Miami, FL

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Answered phones, set appointments

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Responsible for filing, faxing, and copying documents

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Data input

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INTEREST

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Politics, Stock Market, Reading Novels, and Poetry

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SKILLS

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Keyboarding 45wpm, Proficient in various computer programs: Fax,

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Telephone, Copy Machine, and can access the internet to do research.

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