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Customer Service Manager

Location:
Detroit, MI
Posted:
January 12, 2014

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Resume:

Markelle Snider

Cell: 616-***-**** email: acb34u@r.postjobfree.com

**** ********** ***** **. ****

Grand Rapids, Mi 49512

Summary: Highly motivated professional interior design graduate seeking a design position. Areas of expertise include AutoCAD drafting, space planning and digital and hand rendering methods. Strengths include detail oriented work habits, and a commitment to exceed high standards while managing time constraints effectively. Education and work experiences provide understanding of client needs, budget limitations and appreciation of

collaboration.

Education: BFA- Interior Design

Graduation Date: May 2009

Kendall College of Art and Design

Grand Rapids, Michigan

Accredited by the Council for Interior Design Accreditation

GPA- 3.75 / 4.0

Experience:

November 2012 - Present

Freelance Contracting

Designer. Home remodel with addition. Provide space planning ideas, floor plans, sketches, and three dimensional views of the new renovation to the client. Material and finish selections, as well as custom cabinetry work.Communicating with the contractors and suppliers while customizing to the clients wants and needs.

September 2010 – Present

Design 1 Salon Spa

4693 Wilson Ave.

Grandville, Mi 49418

Salon Assistant Manager. Providing superior customer service while supervising the daily operations of the salon. Specializing in customer dispute resolution, training, and event coordination. Supporting staff and customers through client interaction and orders.

Fall 2007 – June 2009

Donna Cohen Interiors

6143 28th St. SE

Grand Rapids, Mi 49546

Intern. Filing of purchase orders and paperwork, organization of discontinued fabrics, space planning and AutoCAD drafting for client prep work, communication with general contractors and sub-contractors, material and finish selection, order samples, products and materials, and client walk through.

January 2006 – September 2010

Panera Bread

3150 Alpine Ave.

Grand Rapids, Mi 49544

Assistant Manager & Training Specialist. Management of employees and shift, customer interaction, handling of customer complaints, scheduling of 30 associates, cash handling, deposits, ordering of supplies and product, training of all new employees, orientations, interviews and time management.

Computer Skills:

- AutoCAD – CAP Studio

- Google Sketch Up

- Adobe Photoshop

Activities / Awards:

- Active member of Kendall Student Chapter of ASID September 2006 - May 2009

- Named to the President’s List: All Semesters (Awarded based of grades)

- Final Studio project showcased at NeoCon Summer 2009



Contact this candidate