Management Manager

Chris Kenyon CAPITAL IZING ON TECHNOLOGY TO

SOLVE BUSINESS ISSUES

404-***-**** ********@*****.*** www.linkedin.com/in/kenyonchris/

Innovative Technology Leader who brings the benefits of technology to solve business issues

while managing cost and risk. Very successful in building relationships with decision makers,

seizing control of critical problem areas, and delivering on customer commitments. Dedication to

productivity, flexibility, and innovation. Long record of building and maintaining high performing

teams that integrate with the business side to achieve company goals.

CORE COMPETENCIES

Strategic Planning and Business Continuity and

Implementation Disaster Recovery

Mergers & Acquisitions Compliance and Auditor

Security and Data Protection Management

(Secret Clearance) (HIPAA, HITECH, SOX, GLBA,

Project Management PCI DSS, SSAE 16)

Performance and Quality Vendor Negotiation and

Management Management

Mobile Systems Team Collaboration

Budget Control and Cost International Management

Reduction

KEY CAREER ACCOMPLISHMENTS

Transformational IT Leadership: Established a global shared services organization.

This support structure brought significant efficiency to the organization with

consolidated teams, sites, and targeted third party vendor management. Increased

productivity and quality of service while reducing expenses.

Technology Innovation: Created an International Processing Platform. Led this $55

million effort to consolidate four similar globally dispersed platforms into a single EU

location to support $300 million in International business. This state of the art payments

processing platform enabled substantially reduced costs, increased capabilities, and

improved customer experience.

Bottom Line Growth: Fueled nearly $500 million in new revenue by partnering with

the business and enabling their success with the delivery of stable, secure, and compliant

products and systems. Including the creation of a new ecommerce gateway as well as

multiple mobile payments solutions.

Dedication to Security: Founding member and Past Chairman of the Payment

Processor Information Sharing Council, ( PPISC). Helped establish this organization as

part of the Financial Services Information Sharing Analysis Center and provided a

collaborative forum for sharing information about fraud, threats, vulnerabilities and risk

mitigation in the payments industry.

Global Reach: Global CIO who ensured stability and accuracy for approximately 1.2

million merchants in over 30 countries throughout North and South America and the

European Union.

International Management: Provided leadership and guidance to a team of

approximately 650 people spread across nine countries.

Focused on Budget Control: Managed annual global budget of $120+ million and

average new capital plan of $25+ million. Drove yearly efficiency reviews resulting in

reduced costs from contract renewals and automation implementations. Led the creation

of multiple back office systems to include a full merchant accounting and billing system.

This enabled the organization to bring these services in-house and reduce costs by 30%,

additionally negotiated the outsourcing of all equipment rental and repair, resulting in a

$4.2 million gain and an ongoing 12% reduction in expenses.

Strategic Technology Direction: Set the technology direction for an acquisition focused

global transaction processing company. Creating, enhancing, and securing transaction

processing systems in nine data centers in six countries.

Team Collaboration: While assuming the CIO role for Elavon, for two years held a

dual role of General Manager for First Horizon Merchant Services with additional direct

responsibility for its approximately 450 people and 55,000 customers. Established cross

function teams to ensure the successful integration of this $425 million acquisition.

EMPLOYMENT HISTORY

Chief Information Officer US Bank/Elavon Atlanta, Georgia 2006

2013

$1.5 billion merchant acquiring arm of US Bank that provides services to more than 1.2

million merchants in over 30 countries throughout North and South America and the

European Union.

First Tennessee Bank/FHMS Denver, Colorado 1996

2006

2000

Chief Information Officer

2006

1998

SVP Technical Operations

2000

Memphis, Tennessee 1996

VP Operations

1998

FHMS was the $120 million merchant acquiring division of First Tennessee Bank providing

services in North America and the Caribbean.

EDUCATION & CERTIFICATIONS

Lean/Six Sigma Green Belt

Healthcare IT Certification

Bachelors of Science-Business Management (225 credits completed) Projected 2014

DEFINING RELATIONSHIPS

•

Chairman - PPISC Sharing AHIMA

Council Technology Association of

IT United Cabinet, United Way of Georgia

Atlanta Junior Achievement of Atlanta

Technology Industry Advocate

Techbridge

Roswell Job Networking (RUMC)

HIMSS

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