Gail Diane Higgins
SUMMARY
Experienced administrative assistant with consistent record of high performance standards,
including attention to schedules, deadlines, and quality of work; record of conscientious
application and reliability; dedicated work ethic; ability to compose correspondence and handle
confidential information; excellent organizational skills; professional level support in a wide
variety of tasks and functions. Ability to work independently with accuracy, multi-task, and
exercise judgment in carrying out assigned responsibilities. Team player, dedicated to
accomplishment of common organizational goals.
EMPLOYMENT HISTORY:
Rose International Employment Agency
Becton Dickinson 09/2013 - 12/2013
5859 Farinon Drive
San Antonio, TX 78249
210-***-**** (Cynthia Boswell, Supervisor)
Administrative Assistant
• Posted PO confirmations and acknowledgements into SAP system.
AppleOne Employment Agency
Holiday Touch Retirement Communities 09/2012 – 10/2012
Madison Estates
8645 Fredericksburg Road
San Antonio, TX 78240
210-***-**** (Cynthia Parkinson, Supervisor and Manager)
Telemarketer
• Called people inviting them to tour the retirement community and also to events and
offering complimentary meals
AppleOne Employment Agency
Neptune Society 10/2011- 5/2012
8910 Bandera Road
Suite 301
San Antonio, TX 78250
210-***-**** (Steve Anderson, Boss and Sales Manager)
Administrative Assistant I
• Call people interested in the company to set up appointments for sales representatives
Gail Higgins
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Department of Family and Protective Services, Child Protective 09/2010- 04/2011
Services
7130 Hwy 90 West
San Antonio, Texas 78227
210-***-**** (Monica Perez, Supervisor)
Administrative Assistant I
• Greet clients
• Answer phones
• Prepare and close case files for investigators
• Order supplies
• Monthly reports
• Inventory
The University of Texas Health Science Center at San Antonio 1989 – 2010
7703 Floyd Curl Drive
San Antonio, Texas 78229
Dental / Division of Dental Diagnostic Sciences, 06/2008 – 08/2010
Administrative Assistant-Associate
• Greet visitors
• Answer phones
• Prepare and mail out correspondence
• Prepare travel, purchase and service requisitions and payment vouchers
• Maintain and order office supplies
• Maintain office calendar
• Prepare annual department inventory
• File retention
• Faculty and staff time and leave reports
• Assist with annual Forensic Fellowship program preparation
Department of Medicine/Division of Clinical Epidemiology, 09/2002 –
06/2008
Administrative Assistant I
• Assist senior faculty member with all aspects of his correspondence and communications
• Facilitate communication transmissions (e-mail, etc.) when faculty member travelled
• Transcribed dictation of abstract reviews, manuscripts and book chapters
• Handle phone
• Process requisitions
• Prepare travel, purchase and service requisitions and payment vouchers
• Prepare and edit PowerPoint presentations
• Maintain faculty resume /CV
• Greet pharmaceutical representatives and other visitors
• Maintain faculty member’s license renewal paperwork
Gail Higgins
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School of Nursing
Department of Acute Nursing Care, 09/1994 – 09/2002
Administrative Secretary
• Secretary for department faculty, ensure all routine office functions completed
• Type faculty and course correspondence and material (handouts, quizzes, syllabi, etc.)
• Arrange and set up luncheons
• Take minutes at department meetings and edit committee minutes
• Process exams and schedule make-up exams
• Schedule meeting rooms
• Process travel requests, authorizations and reimbursements
• Order textbooks for faculty
• Annual March of Dimes department representative
• Secretarial work for Sigma Theta Tau Nursing organization
Gail Higgins
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EDUCATION:
San Antonio College of Medical and Dental Assistants
San Antonio, Texas
Graduated: 1978
Received diploma for Medical Assistants
Passed exam for Registered Medical Assistants
San Antonio College
San Antonio, Texas
Graduated: 1976
Received Associates Degree in Early Childhood Education
Gail Higgins
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Professional References:
Spencer Redding, DDS, MEd
Professor and Chair – last boss
University of Texas Health Science Center at San Antonio
Division of Comprehensive Dentistry
567-3450
Paul Summers
(Boss at UTHSCSA Nursing School)
567-5889
acb20g@r.postjobfree.com
Mary Heye, PhD, RN
215 El Cerito Circle
San Antonio, TX 78232
490-0260
Barbara Chapman
731 W. Rosslynn Ave.
Fullerton, CA 92832
e-mail: acb20g@r.postjobfree.com
Beverly Santos
7123 Thrushview, #13
San Antonio, TX 78209
Cynthia Parkinson
8645 Fredericksburg Road
San Antonio, TX 78240