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Project Manager Customer Service

Location:
Austin, TX
Posted:
January 08, 2014

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Resume:

HELLO

MICHAEL SHIRES

OBJECTIVE

SUPPLY CHAIN MANAGEMENT/SENIOR BUYER with an organization that values entrepreneurship, solid

business judgment, a results driven achiever, relationship building, strong communication skills, proven

logistics expertise, impressive vendor management techniques, and an effective leader with a

demonstrated track record of significant savings through negotiation or discovering alternative sources of

supply.

SKILLS

Business-centric proactive troubleshooter, can identify problems, execute solutions. Results driven

negotiator with long history of significant savings acquiring variety of materials in electronics, aerospace,

and defense manufacturing. Effective collaborator, easily cope with change, even in the middle of a

negotiation. Exceptional ability to see around obstacles to achieve desired result. Notable diplomatic

and customer service skills explaining dynamics of marketplace to engineers and stakeholders.

Intermittent six sigma team participant performing root cause analysis. Planning evangelist.

EXPERIENCE

A E R O S PA C E A N D D E F E N S E T E A M L E A D H A A S G R O U P I N T E R N AT I O N A L 2000-2013

Started as data entry clerk for premier global chemical management services company. Immediately

recognized for solid business acumen and ability to assimilate new processes effortlessly; promoted

quickly through the ranks to assistant buyer, buyer, sourcing project manager, senior buyer, team lead.

Developed vendor management techniques that created partners instead of adversaries and measurably

improved on time delivery. Assigned project management to pilot new Oracle based purchasing platform;

feedback from that effort resulted in an elegant purchasing solution that would ultimately transmit

purchase orders to suppliers via internet.

Moved to startup account Seagate Technology; program was in disarray and severely behind in savings

projection for the calendar year. With little more than six moths remaining, turned the account around

meeting plan, saving Seagate $400k for the year. Received first Haas Employee of the Year award for this

performance.

Assigned another startup account, UTC Hamilton Sundstrand. Instrumental in resolving hundreds of

specification issues resulting in no stalled orders, non-conforming materials were minimized, and no

production shutdowns. This exercise also exposed an opportunity for 30% overnight savings in pre-

mixed frozen adhesives, implemented immediately.

Promoted to aerospace and defense team lead managing twelve reports across multiple aerospace

customers. Supervised all composites purchases for Raytheon Missile Systems. Maintained client

quality standards and JIT delivery metrics through effective vendor management.

RECENT ACCOMPLISHMENT

Successfully negotiated difficult composites agreement for orphan product its manufacturer declared

obsolete but essential to Raytheon Missile Systems. Raytheon is now assured flow of this exotic product

through 2014.

E D U C AT I O N

Texas Tech University, University of Texas at Austin, Bachelor of Science

512-***-**** 8 7 0 1 W E S T PA R M E R L N AUSTIN, TX 78729 acb1p6@r.postjobfree.com



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