Post Job Free

Resume

Sign in

Systems Engineer

Location:
Chattanooga, TN
Posted:
January 07, 2014

Contact this candidate

Resume:

Roddey M. Coe

**** ******** *** *** *** . Chattanooga, TN 37421

865-***-****

acb1f7@r.postjobfree.com

SUMMARY

Team-oriented, self directed, thorough and reliable technical professional

with experience in technical support, sales, project management, network

administration and installations, PC configurations, hardware diagnostics,

PC software training, help desk support, and customer service management.

Ability to translate customer needs into technology solutions and

implementation strategies. Microsoft Certified Professional who thrives in

a technically challenging environment. Superior troubleshooting and

technical support abilities with PC's and servers, networks, and

client/server applications. Hands on experience with:

Windows Server (2000 ( 2003 ( 2008 ( Microsoft Hyper-V 2012

2012) VMware vSphere 4 and 5

Microsoft Windows (DOS ( 2000 ( XP ( Network design and maintenance

7 ( 8) Active Directory

Policy development

Dell Equallogic SAN

PROFESSIONAL CERTIFICATIONS

Microsoft Certified IT Professional CompTIA Cloud+

Microsoft Certified Professional CompTIA Network+

Microsoft Certified Technology Specialist CompTIA A+

Microsoft Certified Desktop Support Technician Certiport IC3

PROFESSIONAL EXPERIENCE

Modis, Chattanooga, Tennessee

10/2013 - Present

Server Support Specialist

. Contractor in support of Volkswagen Group of America.

. Actively provide server, desktop, and configuration support for software

and hardware for production and office environment.

. Responsible for network infrastructure support

. Provide VMware vSphere and vCenter 5.0 support and administration

. Monitor server environmental elements

. Using ITIL Change Management, research and install server OS updates and

security patches

. Implement redundant DNS between international locations

Ripley Entertainment, Inc., Gatlinburg, Tennessee

05/2012 - 11/2012

Senior Systems Analyst

. Responsible for Active Directory, Exchange and SQL administration.

. Provide support for seven Ripley attractions, to include Believe It or

Not museum, Guinness World Records, and multiple mini golf locations.

. Actively provided desktop, configuration, and phone support for software

and hardware.

. Assist in maintaining Wordpress website

. Expand and maintain VMware vSphere 4.1 utilization

. Support and provide administration for Siriusware software package,

encompassing point of sales, reservations, and retail applications.

KDL PATHOLOGY, Knoxville, Tennessee

04/2009 - 05/2012

Systems Administrator

. Maintain network security policy, address server security issues and

apply appropriate security patches and upgrades in compliance with HIPAA

and CAP guidelines

. Established new IT policies, which defined acceptable use of IT assets

within the company.

. Fulfilled administrative responsibilities including the addition and

changes to user desktops, email, and facilitating backup and restoration

policies.

. Actively provided desktop, configuration, and phone support for software

and hardware.

. Researched and implemented virtualization technology, reducing total cost

of ownership by 30%.

. Implement and administrator for VMware vSphere 4 on 3 hosts, utilizing

Dell Equallogic SAN storage, high availability (VMWare HA), vCenter, Data

Recovery, and vMotion. Updated to 4.1

. Coordinate and direct projects, making detailed plans to accomplish goals

and directing the integration of technical activities

. Confer with pathologists and laboratory staff to discuss project

specifications and standard operating procedures

. Plan and direct the installation, testing, operation, maintenance, and

repair of laboratory equipment

. Responsible for evaluating laboratory instrument and software

specifications and selecting the best solution to fulfill business

requirements

. Implement and employ Spiceworks help desk software to track technical

support requests received from laboratory personnel

. Manage end user support requests for HyperPath (Laboratory Information

System) with the software vendor, Technology on Demand, Inc.

GERDAU AMERISTEEL, Knoxville, Tennessee

02/2007-02/2009

Regional Technical Services Coordinator

. Directly accountable for company IT assets in 6 states and assist

nationwide

. Administer and maintain multi-server Windows LAN, 100+ workstations and

100+ end-users

. Provide technical training to users

. Provide end-user support for Microsoft, aSa, Bentley, and custom

applications

. Analyze needs, make recommendations, and purchase IT assets

. Maintain domain controllers, file servers, terminal servers, and SQL

servers

. Maintain network security policy, address server security issues and

apply appropriate security patches and upgrades in compliance with the

Sarbanes-Oxley Act

CIRCUIT CITY, INC., Knoxville, Tennessee

2006-2007

PC Technician

. End-user support for hardware, software, and Windows operating systems

. Setup wired and wireless networks for customers and corporate operations

. Remove viruses, spyware, and adware from PCs

. Provide technical training to customers and employees

RECEIVABLES MANAGEMENT BUREAU, INC., Knoxville, Tennessee

2006

Network Technician

DRS PIZZA, INC., Maryville, Tennessee

2003-2005

Assistant Manager

UNITED STATES ARMY

1999-2002

Electronics Technician

VOLUNTEER EXPERIENCE

American Youth Soccer Organization, Southeast US

Region 1159 Member, Board of Directors

02/2013 - Present

Section 5 VIP Administrator

09/2013 - Present

Autism Society East Tennessee, Knoxville, Tennessee

Member, Board of Directors

04/2012 - Present

Vice President

04/2013 - Present

EDUCATION

Associate of Applied Science, Information Technology

Fountainhead College of Technology, Knoxville, Tennessee

PROFESSIONAL DEVELOPMENT

Chemical-Terrorism Vulnerability Information (CVI) Authorized User Training

Department of Homeland Security

Linux/Unix System Administration Certificate

University of Illinois - Office of Continuing Education

Red Hat Linux Essentials

CGS Learning Services

Leading Change Workshop

Personnel Decisions International, Tampa, Florida

Microsoft and CompTIA Training

New Horizons Computer Learning Center, Knoxville, Tennessee

REFERENCES

Erin Pederson

Chief Operating Officer

StaffMe.net, LLC.

920-***-****

Brook Dickerson

Executive Director

Autism Society East Tennessee

865-***-****

Roxane Loehmann

Systems IT Supervisor

Graphic Packaging International

813-***-****

Trista Summers

Business Systems Analyst

Gerdau

813-***-****



Contact this candidate