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Customer Service Quality Assurance

Location:
United States
Posted:
January 09, 2014

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Resume:

NEOSENYS CARPIO

**** *** ****** ***

Schertz, TX 78108

Cell Phone: 361-***-****

Email: acb16v@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. 9 years of military experience in logistics support

. 6 years of experience in Contracting and Purchasing

. Currently a Contracting Officer (CO) working at least 40

hours per week.

. Worked at least 40 hours per week/full time for the length

of entire career.

. Proficient in: MS Excel, MS Word, MS Outlook and MS

PowerPoint

. Secret clearance

Education

Empire State College B.S. in Business/ Management

2006 to 2009

Bellevue University Master of Science in Management

2010 to 2012

Training

Contracting Officer Limited Warrant (under $5M)

April 2013

Level I Acquisition Certification Defense Acquisition Workforce

Improvement Act July 2009

Level II Acquisition Certification Defense Acquisition Workforce

Improvement Act May 2013

Work Experience

772 ESS Contracting Specialist 4/26/11 to present

. Execute three major programs as the designated Primary CO in

support of Broad Agency Announcements, Massachusetts Military

Reservation Wind Turbine Procurement and Maintenance and Great

Lakes Performance Base Remediation.

. CO Responsible for all pre-award/post award functions for

actions under $5M (sixty percent of the workload).

. Prepare/issue pre-award documents, conduct cost/price

analysis, negotiate and award Title I, Title II and

construction Firm Fixed Price (FFP), Cost Plus Fixed Fee (CPFF)

and Time and Materials (T&M) Indefinite Delivery Indefinite

Quantity (IDIQ) Task Orders valued at over $80M dollars while

assigned to the contingency flight. These actions were executed

for the US, Afghanistan, Kuwait, Iraq, Qatar and Oman.

. Perform cost/price analysis for proposals, which includes

validating all cost, profit, and other direct costs, saving the

government a total of approximately $300K per task order. The

validation process includes validating Rest and Recuperation,

Travel, Per Diem, lodging, Visas, Permits, Foreign taxes,

Uplift, Insurance, General and Administrative fee, Theater

Business Clearance, and car rental.

. Award Advisory and Assistance (A&AS) contracts through

General Service Schedule (GSA) valued at $20M through adequate

price competition and received praise from top level customers.

. Successfully perform post award functions such as: contract

admin, add/delete modifications, as well as de-scoping,

Termination for Convenience, cure notice, request for equitable

adjustments, indirect rate adjustments and liquated damages,

monitor Contract performance for Davis Bacon compliance,

milestone schedule compliance, inspections, progress reports and

all other aspects/requirements of the contract.

. Develop/Maintain a ConWrite guide to train new personnel.

Guide is currently being used by the section to train new

Airmen.

. Actively plan and participate in meetings concerning PBRs and

other actions to accurately maintain the flow of information and

promote team building throughout the flight.

. Knowledgeable with Source Selection procedures, Single

Source, Sole Source, GSA, Federal Business Opportunity

Procedures, commercial acquisitions, consolidating requirements,

and bundling requirements, Quality Assurance Surveillance Plans,

Streamline Acquisition Strategy Summary, Contract Data

Requirements List (CDRLs), Davis Bacon Act (DBA), Truth in

Negotiations Act (TINA), Weighted Guidelines Program, ConWrite,

Electronic Document Access (EDA), System for Award Management

(SAM), Federal Awardee Performance and Integrity Information

System (FAPIIS).

Booz Allen Hamilton Contracting Specialist

5/3/2010 to 4/15/11

. Directly accountable to the Contracting Officers to ensure all

paper work is properly documented and filed (such as

Determinations and Findings, Acquisition Plan development,

Contracting Officer Representation letters, Technical

Evaluations, Other than full and open competition memorandums,

Technical Surveillance plan, Decision Document, Unsussesful

Offeror letter, 2579 Small Business Coordination, and all other

correspondence associated with the contract).

. Conduct pre-award functions for over 50 contracts to include:

contracts for Architect and Engineering (A&E), construction,

Research and Development Broad Agency Announcements (BAA),

Worldwide Environmental Restoration & Construction 09 (WERC09),

Environmental, Construction and Operations & Services 2009

(ECOS09) and Performance Based Remediation (PBR) contracts.

. Prepare award documents (from initial solicitation to award) for

BAAs for AFCEE's Technology Research and Development program,

achieving maximum results and many praises for fast and accurate

results.

. Process Request for Proposal (RFP), complete Bilateral and

Unilateral modifications, and conduct price analysis to select

the best candidate in order to protect the Government and save

money.

. Monitor contractors utilizing Excluded Parties Listing (EPLS)

data base.

. Use Electronic Document Access (EDA) database to view prior

contracts and correct many Contract Deficiency Reports to ensure

contracting unit accuracy.

. Develop and publish Request for Information (RFI) to help the

Air Force find the best contracting Vehicles.

. Directly responsible to prepare pre-negotiation and negotiation

memorandums prior to entering negotiations with Contractors to

obtain the best product possible.

. Coordinate with Small Business and legal to ensure proper

documentation is turned in on time.

. Develop templates for Proposals and Government Objectives to

help ensure accuracy between Contractor's proposal and

government Objectives.

. Prepare and distribute Non-selection letters to unsuccessful

offerors for the FY10 BAAs.

. Coordinate and participate in debriefings for the BAA programs

and PBRs.

. Knowledgeable in the following programs/tools: ConWrite,

Weighted Guidelines, GSA Advantage, Federal Business

Opportunities (FEDBIZOPS).

United States Navy 10/25/2000

-12/15/2009

South Central Regional Maint. Purchasing Manager/Contracting

Specialist 10/04/06 to 12/15/09

. Supervised and managed a seven (7) personnel purchasing

department for 2 years. Received award for being the best

purchasing department of the South Region.

. Conducted monthly audits of the Government Credit Card program,

drastically reducing discrepancies by 50% by 2 months.

. Processed and purchased over 2.5M dollars of supplies annually

using Government Credit Card and received maximum rebates of

6,000 and zero discrepancies.

. Reviewed card holders transactions to ensure no unauthorized

charges were being made (big purchases to the same vendor,

taxes, or electronic equipment).

. Prepared two new policies concerning vendor negotiations, price

analysis, and quality of product; determine best price, and

proper delivery terms to further the efficiency of the

purchasing department.

. Developed new spreadsheet (log) to ensure all purchases are

being tracked in real time.

. Implemented a reconciliation program to eliminate errors during

monthly reconciliation, reducing errors from 30% to zero every

month.

. Developed RFIs and RFPs using the General Service Administration

(GSA) Advantage System.

. Evaluated all proposals prior to award to ensure all proper

documentation was obtained.

. Conducted thorough market research to purchase material in

support of 14 Navy ships, saving the Navy over 10,000 dollars

monthly.

. Maintained good communication with vendors to ensure smooth and

efficient transactions.

. Processed, evaluate and track over 100 contracts in support of

10 Navy ships.

. Performed price analysis and market research for over 100

contracts.

. Completed closeout procedures for over 100 contracts.

. Ensured timely payment for all contracts 100% of the time using

Wide Area Work Flow (WAWF).

USS Dwight D. Eisenhower Inventory/Shipping/Receiving/Purchasing

04/15/02 to 10/04/06

. Conducted over 100 inventories with a successful rate of 99% or

better accuracy.

. Processed over 200,000 items through the Issues and Receipts

process.

. Managed database for 68,000 Navy stock inventory valued in

excess of 20 million dollars.

. Maintained 15 stock storerooms with 100% percent of all material

replenished on time.

. Processed 200,000 plus receipts timely to ensure stock levels

were properly maintained.

. Packaged, shipped and tracked critical and routine material to

overseas locations such as Japan and Bahrain, worth over 2.5

million dollars with an accuracy rate of 99%.

. Expedited over 5,000 critical within 2 years.

. Responsible for all inventories of Depot Level Repairable high

dollar items, and maintain an accuracy of 100% as mandate it by

the Supply Officer.

. Credit Card holder for a total of 2 months prior to transfer in

order to help present card holder to consolidate all records

correctly.

Aviation Support Center Expediter/Customer Service Clerk

10/25/00 to 04/15/02

. Depot Level Repairable expediter in charge of tracking all turn-

ins from 12 aviation squadrons.

. Responsible for weekly status reports due to the Maintenance

Officer.

. Maintained the weekly part status report to ensure accuracy and

receipt of parts.

. Tracked and processed incoming material to ensure promptly

delivery to customers and delivery accuracy.



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