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Engineer Technical Support

Location:
Colorado Springs, CO
Salary:
60000.00
Posted:
January 08, 2014

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Resume:

Sheri White

**** ********* ***** **.

Colorado Springs, CO 80920

acb16b@r.postjobfree.com

719-***-****

Objective: To obtain a position in OSP Engineering with a leading company.

****-*******

Pikes Peak Association of Realtors

Technical support for Realtors key system and member services

Program, train and troubleshoot the Realtors keys and lockbox system. Track inventory and run reports for

accuracy. Work with all smart phones, fobs and cellular companies to provide key service on phones. Assist

customers with billing questions and other internal rules and regulations.

2006-2008

Worked temp jobs in offices doing administrative work, designing databases, and start-up projects. Also

supervised employees and performed HR duties.

2002-2006

Tri-State LTD

Auto Insurance Underwriter

Made decisions on auto insurance applications to determine if the individual would be a risk to the company or

not. Pulled state records and researched driving behavior of the applicant.

Trained agents on new products and worked with Microsoft office products.

2001-2002

Hewlett Packard

Unit Supervisor

Supervise a team of 12 employees for technical support and new rollout projects.

Worked with Microsoft Word, Excel and Powerpoint. Headed team meetings, and HR duties.

2000-2001

Jea Tech - Contracted to Qwest

Autocad design and drafting

Designed telphone cable placement for new sub-divisions. Determine where to place pedestals, conduit, and

checked easements with the city or county records. Used Autocad for all designs using Qwest symbols, placing

and adding cable counts and fiber optic.

1999-2000

CDI Corp - Contracted to Qwest

Outside Plant Engineer

Responsible for designing and overseeing the installation of telecommunications equipment and facilities,

electronic switching systems, copper wire and fiber optics. Taking field notes, taking measurements with DMI

and wheel for cable placement, checking pedestals for correct cable counts and making sure the correct pairs are

hooked up, designing pole replacements, inspecting new building backboards, and attended monthly utility

meetings. Hand drew and use of Autocad to design jobs. Designed new cable placement, correcting counts,

pedestal replacements, conduit and fiber optic for residential and commercial properties.



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