Alicia R. Hamlin
***** ***** ****** ***. (Crosby, TX 77532 281-***-****
acb153@r.postjobfree.com
WORK EXPERIENCE -
EXECUTIVE ASSISTANT TO C.E.O.,President/C.O.O.
Vision Source National Headquarters, Kingwood, Texas
March 2007-Present
. Arrange all aspects of frequent travel for several top executives,
including airfare, hotel accommodations, transportation rental,
meeting agendas, dinner reservations
. Develop and maintain business calendars of C.E.O./President and C.O.O.
to include all meetings, appointments and travel plans
. Attend all confidential executive meetings and take detailed meeting
minutes
. Develop and maintain spreadsheets and management materials
. Create and send e-mail communications to all 4500+ members of the
Vision Source network and answering questions stemming as a result of
the communications
. Negotiate with vendor partners to obtain the best possible programs
and differentials for the Vision Source membership
. Plan and organize all aspects of executive board meetings including
travel, agendas, research topics of discussion, detailed minute
taking, creating PowerPoint presentations and menu planning
. Create and maintain expense reports for top executives
. Filter and respond to e-mail and phone messages on behalf of top
executives
. Maintain company website
. Serve on a marketing panel to help establish fresh new marketing
materials and campaigns
. Research projects as needed for several top executives
. Assist in coordinating all aspects of the complex annual Vision
Source North American Meeting held in different states and cities each
year
. Oversee daily office activity including equipment maintenance
EXECUTIVE ADMINISTRATIVE ASSISTANT TO DR. MIKE MANN
The Mann Eye Institute, Humble, Texas
2005-2007
* Managed Dr. Mann's personal and household banking deposits, A/P, A/R,
and budgeting
* Made travel arrangements for several people including airfare, hotel,
restaurants, meeting registrations and rental car agreements
* Created and maintained expense reports
* Filtered and responded to all mail, e-mail and telephone messages in a
professional and courteous manner
* Dictation of medical charts and correspondence
* Personal and clinical errands
* Established and maintained filing systems and procedures
* Educational presentations to all employees
* Assisted with payroll, insurance benefits, 401k, personal and
vacation time for 96 employees
* Assisted in organizing business and company-wide meetings including
preparing and distributing agendas and taking minutes
* Answered multi-line phone systems
* Documentation of patient charting while maintaining strict
confidentiality
* Trained new employees in several company departments
OPHTHALMIC ASSISTANT
The Mann Eye Institute, Humble, Texas
2003-2005
* Communicated with patients to further explain eye conditions and
treatment
* Wrote out and called in prescriptions for medications, glasses and
contact lenses
* Thorough chart documentation
* Patient pre-testing including manual refractions, Goldman tonometry,
auto refractions, muscle and pupil evaluation, pupil dilation, HRT
testing, topography, visual field testing
* Contact lens insertion and removal training with patients
* Spectacle frame styling
* Generally assisted optometrists, ophthalmologists and surgeons
throughout the day
RECEPTIONIST
Gulsby Engineering, Humble, Texas
2001-2002
* Answered multi-line phone system directing calls to the appropriate
person or taking and distributing messages
* Greeted clients visiting the office
* Assisted with payroll
* Prepared packages for courier pick up and accepting and distributing
incoming packages
* Filing and general office duties as needed
SECRETARY
Timco Custom Builders and Contractors, Channelview, Texas
2000-2001
* Assisted in preparing and securing job bids
* Research using the Internet
* Answered incoming calls and made follow-up calls
* Assisted with payroll and expense reports for field employees
* Greeted clients visiting the office
* Filing and general office organizing
SUMMARY OF QUALIFICATIONS
* Possess excellent verbal and written communication skills which enable
me to interface well with top level executives and staff
* Ability to perform effectively under stress and while handling
multiple simultaneous priorities and maintaining a professional
demeanor
* Proficiency with Microsoft Office products including PowerPoint,
Excel, Word, Outlook and QuickBooks
* Experience in positively managing and resolving conflicts
* Self starter who exercises excellent independent judgment
* Dependable and hardworking individual that values high standards and
strong work ethic
* Demonstrate broad strengths in operations management, vendor
management, staff development, purchasing, budgeting, negotiations,
marketing, organizational building and project management
EDUCATION
Texas School of Business, Secretarial Administration, Diploma - 1997
North Shore Senior High School, Honors Curriculum, Diploma - 1995