Shani Howard

Receptionist

Los Angeles, CA

acb110@r.postjobfree.com - 323-***-****

WORK EXPERIENCE

Receptionist

Kaiser Permanente - Los Angeles, CA - 2005 to 2010

Follow appropriate patient registration/check-in and out policies and procedures •Communicate with health

care providers, staff, patients and visitors •Professional phone etiquette •Knowledge of computer and computer

keyboard •Handle detailed responsibilities of cash handling

Guest Services

Burke Willams - Culver City, CA - 2007 to 2008

Culver City, CA •Explaining availability to guest and scheduling spa services •Answer Multi-line phones in a

professional and detailed manor with heavy call volume •Provide information about the Spa •Assist guest with

any problems or complaints or refer to supervisor according to guest needs

Make Up Artist

Enjoy Your Face Inc - Los Feliz, CA - 2003 to 2006

Provide exceptional customer service •Account for register, receipts and deposited money

•Knowledge of current procedure for accepting checks and traveler checks •Create special effects such as

scars, or a particular "look", three-dimensional faces

EDUCATION

Makeup

Downey Makeup Academy - Downey, CA

2013 to 2013

Cosmetology

Universal Beauty College Los Angeles - Los Angeles, CA

2011 to 2012

High School Diploma

Rialto High School - Rialto, CA

2001

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