MARIA B. WELCH

Jupiter, FL

561-***-****

acb0ms@r.postjobfree.com

CUSTOMER SERVICE SPECIALIST

Detailed, Organized, Efficient

SKILLS & STRENGTHS

Client Services Focused Retail Sales & Marketing Inventory Management

Effective Communicator Cash Handling Experience Conflict Resolution Skills

Proficient Computer Skills Mentor & Tutor Flexible Schedule

Basic Office Equipment Product Knowledge Teamwork & Planning

EMPLOYMENT

Substitute Teacher, PALM BEACH COUNTY SCHOOL DISTRICT, West Palm Beach, FL 2012 - Present

Experienced with teaching Kindergarten through fifth grade students

Managed classroom and provided instructions according to plans as prepared by the classroom teacher

Provided classroom environment which promoted active learning

Assisted with daily routines, distributing and collecting supplies, lunchroom dutie s, monitoring students at recess

Kept attendance records and managed grades books

Worked with students to help reinforce learning objectives

Adhered to all education policies and procedures

Used appropriate judgment to act in the best interest of students at all times

Tennis Concierge, MIRASOL COUNTRY CLUB, Palm Beach Gardens, FL 2007 - 2011

Greeted and assisted members with needs for scheduled tennis matches

Played tennis with members and provided training to better their skills

Created and implemented tennis activities for members

Provided information regarding tennis activities by communicating to members by e -mail

Updated website and distributed flyers to market activities pertaining to tennis

Planned and managed tennis mixers, events and leagues

Provided assistance and information to members in the tennis pro-shop

Answered member questions and resolved issues with service provided

Beauty Consultant, MARY KAY COSMETICS, Jupiter, FL 2000 - 2008

Provided outstanding customer service with clients purchasing cosmetics and accessories

Built individual and vendor line sales volumes by establishing and maintaining customer relationships

Demonstrated consistent adherence to company standards and procedures

Provided in-house training with cosmetic application to clients and pre -booked facial consultation events

Maintaining a proper amount of merchandise by monitoring inventory counts and ordering items in demand by client

Took payments, issued receipts and change due to clients

Reconciled cash, check payments and made bank deposits

EDUCATION

Bachelor's Degree-Communications, University of Memphis Memphis, TN

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