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Customer Service Engineer

Location:
Houston, TX
Posted:
January 07, 2014

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Resume:

Amanda Hall

**** ********* ***. **** ****: 832-***-****

Houston, Texas 77036 email: acb05f@r.postjobfree.com

Education:

Stafford High School, Stafford, Texas

Graduated with honors and received athletic scholarships.

• Rank #18 of 191

• Cumulative GPA: 3.36

• National Student Honor Society (3 years)

Texas Southern University, Houston Texas

Pre-Engineering (minor)

• Cumulative GPA: 3.29

• TSU Ambassador

NTI Career Institute, Houston Texas

I completed NTI’s Mechanical Draftsmen program.

Engineer certified as of March 3, 2013. Cumulative GPA: 3.67

Work Experience:

Menlo Logistics (Select Staffing), Houston TX, 10/03/2013 to Present

Material Handler/Order Puller-

Receive shipments off delivery trucks with a pallet jack, forklift.

Locate items with a RF gun.

Pull orders from locations that are due for shipping.

Lift boxes up to 75lbs.

St. George Place (K-5), Houston TX, 09/26/2013 to 11/13/2013

1on1 Basketball Coach-

Take attendance

Get the kids warmed up through exercises for the daily drills/games.

Introduce the basics of basketball

Provide a skill for the day

Be a teacher; guide the kids

Men’s Wearhouse Distribution Center, Houston TX, 02/06/2013 to 07/15/2013

(Temp.) Shipping & Receiving Laborer-

Tend to daily warehouse clerical duties.

Process new tickets to proper areas of the warehouse.

Assist with loading and unloading shipments on and off delivery trucks.

Pack, label and ship pallets of items to be scanned and delivered.

Discovery Green, Houston TX, 11/17/2012 to 01/27/2013

(Seasonal) CPR certified Skate Monitor-

Cash/credit card handling.

Provide excellent customer service, skate lessons and assistance.

Use CPR safety and emergency procedures on injured skaters/customers.

Houston Zoo, Houston TX, 08/27/2012 to 10/03/2012

Photo Crew Team Member-

Resolve customer conflicts.

Create new projects.

Take pictures of families, groups, customers and employee’s.

Sale photos and handle customer transactions.

Voluntarily : Personally took care of my 56 year old diabetic grandmother who previously had a

stroke in August of last year and is now suffering from Alzheimer's as well as the loss of mobility on her

left side. Recently, this July decided to place her in a nursing home. (November 2011 to July 2012)

Primerica Financial Services, Houston TX, 09/2010 to 05/2011

Customer Service Clerk-

Regularly make inbound and outbound calls to customers and clients.

Answer telephones with a people friendly attitude to resolve customers’ questions.

Worked with clients to satisfy and meet their financial needs.

Brokers Grass Landscape, Stafford TX, 10/2007 to 06/2009

Sales/Stock Representative –

Set delivery appointments.

Assist with customer’s deliveries in company issued pick-up trucks.

Established a relationship with the employees as well as the customers.

Handle simple cash and credit card transactions.

Scan inventory.

Load and unload pallets of shipment on/off delivery trucks.

Skill Highlights:

• Data entry

• Punctual, people friendly

• Responsible and dependable

• Forklift, pallet jack experienced

• Goal orientated

• Diverse computer + networking skills



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