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Sales Customer Service

Location:
Overland Park, KS, 66210
Posted:
November 15, 2013

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Resume:

Daryl W. Johnson ? ***** Cody St. Overland Park, KS 66210

913-***-**** 913-***-****

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Award winning achiever

SALES MANAGEMENT ? TRAINING & MOTIVATION

B2B & B2C Sales ( Market Analysis ( Forecasting ( Strategic Planning (

Lead Generation Presentations ( Negotiations ( Key Accounts ( Partnerships

( Finance ( Budgets ( P&L

Customer Service & Support ( Recruiting ( Incentives (Coaching ( Team

Building

Dynamic, goal-driven and versatile business leader with 15+ years of

experience surpassing expectations for market share, revenue growth,

profitability and customer satisfaction. Facile learner with background in

capital equipment sales, construction, automotive and consumer goods

industries. Astute analyst, strategic thinker and creative problem solver.

Personable, articulate and persuasive; writes with clarity, strength and

style. Consultative sales expert; inspires trust and confidence. Powerful

presenter and savvy negotiator with a polished closing style; secures

valuable relationships. Develops and motivates high-performing teams.

Nearly quadrupled sales for Multiquip, a top producer for 9 consecutive

years.

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CAREER TRACK

Account Representative August 2013 -

November 2013

ARROW MATERIAL HANDLING PRODUCTS

LENEXA, KS

Sold broad and deep line of construction equipment attachments through

multiple channels. Hunter role primarily responsible for developing

business from new accounts.

CCE/Rental Sales

2011 - 2013

FOLEY EQUIPMENT

OLATHE, KS

Sold and rented wide variety of Caterpillar and allied vendor products

to multiple markets including construction, agricultural and oil/gas.

Responsible for overall territory management and growth, forecasting,

and profitability. Closely monitors competitive endeavors and

effectively combats same in order to achieve and maintain market

domination.

Director of Sales 2009 - 2011

Accurate Control Systems Tampa, FL

Built and directed sales organization from ground up. Hired, trained,

motivated and supervised national sales force of territory managers.

Wrote SOP'S, job descriptions, and compensation plans. Worked with

management team to formulate and execute marketing strategies.

Represented company at trade shows, association meetings, and networking

events. Presented to C-level corporate management as well as single

location owners and managers. Product line serves the hospitality

industry.

District Sales Manager 2000 - 2009

Multiquip, Incorporated Carson, California

Deliver vision, energy, acumen and leadership vital for meeting key

performance goals for a world leader in the manufacture and distribution

of light and medium sized equipment lines for construction professionals

with dealers in 70 countries. Analyze market; formulate strategies and

drive promotional initiatives targeting construction and equipment rental

firms in an assigned region. Train dealer representatives. Track the

performance of dealer sales forces within the district. Make

presentations, close major sales and manage key accounts. Control a

consigned inventory.

< Established track record for highest annual sales in a field of 40

peers; named Sales Representative of the Year 2002 / Grew soil

compaction product line sales by 200% in 2000

< Supplied intensive sales training and individual mentoring and

coaching; designed effective sales incentives.

< Developed and presented dealer programs that included teaching

marketing and sales technique, in addition to providing detailed

product knowledge.

< Rendered responsive and thorough customer support services that

resulted in high rates of customer satisfaction and account retention.

< Acquired technical knowledge of rammers, rollers, compaction

equipment, portable lighting, pumping, cutting, placing and finishing

equipment, generators, welders and other products.

Sales & Leasing Representative 1998 - 1999

James-Rivard Pontiac-GMC / Ferman Chevrolet Tampa, Florida

Spearheaded revenue development for vehicle sales and leasing to

consumers and corporate accounts. Identified business prospects and

specific needs; devised marketing approaches and tactical plans. Assisted

individuals with making product choices that fulfilled performance and

financial requirements. Ran credit reports and processed financing

applications.

< Exceeded the national sales average by 33%; troubleshot customer

problems and went the extra mile, which fostered loyalty and referral

business.

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OTHER EXPERIENCE

Purchasing Director 1995 - 1998

R&R Construction Company Chester, New Jersey

< Saved thousands of dollars procuring materials and services for a firm

with $30,000,000 in yearly contracts; negotiated deep discounts;

designed an inventory control and tracking system.

Senior Microbiologist Prior to 1995

Colgate Palmolive Morris Plains, New Jersey

< Directed technicians in test laboratory in a large manufacturing

facility; contributed to ISO 9000 certification; wrote standard

operating procedures and earned a Quality Improvement Award.

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LEARNING CREDENTIALS

Degree studies in Psychology

Westminster College New Wilmington, Pennsylvania

Chemistry / Microbiology

College of Morris Randolph, New Jersey

Additional courses, seminars and workshops include:

Marketing / Sandler Professional Selling Skills / Sales Management /

Leadership / Finance

Numerous product knowledge trainings

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SOFTWARE PROFICIENCIES

Microsoft Excel / Word / Outlook ? Salesforce.com ? Ag-Tech

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PERSONAL

Willing to perform work-related travel

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