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Customer Service Manager

Location:
Cheltenham, PA
Posted:
November 14, 2013

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Resume:

Andrew Pilgrim

** ******* ***. *********, ** 856-***-****, 856-***-**** acazce@r.postjobfree.com

Objective Seeking a position that will enhance my understanding of corporate administration

Education Villanova University, Villanova, PA September 2007 – May 2011

Political Science Major

Economics Minor

Multicultural Affairs Scholarship recipient

Delbarton School, Morristown, NJ September 2003 – June 2007

National Hispanic Recognition ’06

National Achievement Semi- Finalist ’05

Who’s Who Among American High School Students ’04 and ’05

NJ SEEDS Scholar ’02

Experience Operations Manager Long Term Department, Source4Teachers, November 2012 –

Present

Recruiting and Sourcing potential candidates

Entering and updating budget codes for finance department

Initiating mentoring paper work with school districts to enroll teachers in Provisional

Teacher Program

Working closely with HR administrators in over 80 school districts

Employee Relations Specialist, Source4Teachers, August 2012 –November 2012

General Client Services

Assist with termination process

Collect and file information for incidents including workers compensation

Ability to work in Excel and interpret data, utilizing pivot tables, etc.

Experience working with web based products

Process new hire files and paperwork to include W4's, I9's, 1099's etc

CSSR, Wells Fargo Co. – Consumer Banking December 2011 – August 2012

Recommending appropriate financial products for consumers

Processing transactions

Following bank policy and procedures

Cash handling

General Customer Service

Processing new account transactions

Cross selling bank products

Discussing and accepting credit applications

Programs NJ SEEDS – Educational Nonprofit June 2010 – September 2011

Transitioning existing student files to electronic format

Updating all recruitment materials for upcoming year and organized events

Developing new recruitment avenues and relationships for the upcoming year

Executing a summer recruitment plan, searching for diverse gifted students

Ensuring the consistency and maintenance of the database

Tending to the day to day office needs of the Programs department

Managing the inventory transfer and storage from St. Andrew's School (Delaware)

Assisted Development team in organizing donor files with Razor’s Edge

Andrew Pilgrim

28 Madison Ave, Montclair, NJ 856-***-****, 856-***-****, acazce@r.postjobfree.com, acazce@r.postjobfree.com

Intern, Overlook Hospital - Administration June 2009 – August 2009

Performed clerical work in the Radiology and Cardiology departments

Shadowed Radiologist and assisted them by bringing them the patient’s X rays that

needed to be read

Assisted in checking in both in-patients and out-patients patients that had

appointments in Radiology and Cardiology

Interests Policy making, law, public administration, education, and computer science

Andrew Pilgrim

28 Madison Ave, Montclair, NJ 856-***-****, 856-***-****, acazce@r.postjobfree.com, acazce@r.postjobfree.com



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