Nathaly Quintanilla Tapia

**** ******** **

Maplewood, MN 55117

612-***-****

acaz7z@r.postjobfree.com

SKILLS SUMMARY

● Fluent in English & Spanish (Verbal & Written)

● 6+ Month Experience In Retail

● 1+ Year Customer Service experience

● Experience using OpenTable

● Good Communication/ Teamwork Skills

● Detail Oriented

● Approachable, Positive and Outgoing

● Eager Learner

● Takes criticism with great attitude

● Food managing skills/ experience

● Cash handling experience

● Able to stand for long periods of time

● Basic Phone/ Computer Skills

WORK EXPERIENCE:

Formalwear Consultant- Savvi Formalwear, Roseville

September 2012- May 2013

Duties:

● Welcoming customers into store

● Educating customers about men’s formalwear attire

● Selling/ Renting Menswear

● Measuring/fitting customers into formalwear attire

● Light Cleaning

● Putting customer’s rentals together

● Scanning in orders

● Taking payments from customers

Sandwich Artist- Subway, North Saint Paul

June 2013 – July 2013

Duties:

• Greeting customer’s into store

• Taking customer’s orders

• Explain menu/ offers/ deals

• Make sandwiches

• Prep food

• Cashiering

• Cleaning/ Sanitizing store and equipment

Server- RosePointe Senior Living, Roseville

July 2013 – September 2013

Duties:

• Prep food/ beverages

• Greet customers at tables

• Taking customer’s orders

• Serve starters, beverages, meals and deserts

• Clean wait staff area

• Clean & reset tables

• Stock sugars/ salts & peppers on table

Host- Napa Valley Grille, Bloomington

September 2013- Present

Duties:

• Greet customers

• Find suitable table for customers

• Walk customers to table

• Hand out menus

• Explain wine lists/ meal menus

• Keep floor plan up to date using OpenTable

• Answer phones

• Make Reservations

• Confirm reservations

• Light cleaning

• Open/ Closing duties

EDUCATION:

General Education Development Diploma Maplewood, MN

Harmony Learning Center October 2013

Hospitality Management Inver Grove Heights, MN

Inver Hills Community College Currently Enrolled

REFERENCES:

Kelle Korbel Phone Number: 952-***-****

(Current Manager) Email: None

Scott Wytaske Phone Number: 651-***-****

(Former Manager) E-mail: None

Ana Villalobos Phone Number: 952-***-****

(Former Manager) E-mail: None

Amy Berbich Phone Number: 651-***-****

(Former Manager) E-mail: Available upon request

*More references available upon request.

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