EMILY REBECCA BURGE

915-***-**** – acaz70@r.postjobfree.com

San Diego, CA 92107

Highly organized and motivated transformational leader committed to achieving

professional responsibility and development in a long term career.

EDUCATION

• B.S Advertising and Public Relations

May 2009 - Evangel University, Springfield, Missouri

• Teenpact Leadership School 2002-2005

SUMMERY OF QUALIFICATIONS

• Effective in verbal, written and interpersonal communication

• Ability to think strategically with attention to details

• Adaptable and flexible in high energy environments

• Ability to explain and regulate job policies and procedures

• Ability to interact in a positive manner in a collaborative team environment

• Strong organizational skills with a client focused background

• Skill and patience to lead by example and through motivation and support

TECHNICAL SKILLS

• Over 7 years experience with Microsoft Office

• 2 years of website design and development experience in Adobe Dreamweaver

• 2 plus years of experience with Point of Sale systems

• 1 plus year experience EMR (Electronic Medical Records system)

EXPERIENCE

Medical Office Specialist (05/12- 08/13) West Florida Medical Group, FL

• Created professional deliverables for West Florida Medical Group including:

patient newsletter, new patient information and Medicare wellness information.

• Developed strategic plans and implemented solutions for medical practice operations to

increase patient satisfaction.

• Communicated with patients and providers to schedule, cancel, and reschedule patient

appointments

• Checked patients in and out of office and properly documented registration, verified

insurance, patient demographics and retrieved and filed medical records

• Entered patient charges, payments, and balanced and documented the day in the

computer for the office.

Vault Teller II (12/11 – 05/12) Regions Financial, FL

• Established relationships with clients in a difficult demographic due to extremely high

customer volume while meeting month goals for sales.

• Maintained responsibility and accountability for personal drawer and branch vault.

• Handle responsibilities of verifying cash shipments and preparing coin and cash for

branch distribution

• Perform responsibilities of maintaining security standards and procedures of the bank

Project Manager, Public Relations (05/11 - 08/11) The Salvation Army, MO

• Assisted the Emergency Disaster Service team in Joplin, MO after May 22nd tornado

gathering news stories and press releases. Completed research for operations and logistics

team.

• Acted as Project Manager with responsibility recruiting and coordinating 200 plus

people for daily events, volunteers and core project team.

• Served as Community Service Director to accept and place workers, handle time sheets

and process end paperwork on completion of service.

• Worked as head secretary with leadership over departmental workers while developing

needed office print material.

Vault Teller II (11/10 - 04/11) Hancock Bank, FL

• Worked with bank manager to contact, schedule and conduct "bank at work"

presentations to local businesses.

• Developed strategy to strengthen customer service relations that were damaged due to

difficult bank mergers.

• Responsible for receiving and balancing customer transactions

• Daily balancing of the vault and handling of currency and coin orders

Bartender and Server (01/08- 11/10) Cobalt and Cracker Barrel

• Accountable for proper operations of a full service bar, cash drawer, and receipts.

• Handled cash, and inputted orders on various POS systems.

• Responsible for creating drink specials and advertising them to the bar's customers.

• Ability to handle unruly guests tactfully and maintain a happy atmosphere.

Dance Instructor (02/12 - 07/12) Time to Shine Performing Arts Studio, FL

• Planned choreography and organized students for dance recital and carried out practice

sessions and rehearsals for the students

• Assisted the other staff to substitute classes in multiple styles.

• Applied suitable and creative teaching techniques for various age groups

• Encouraged student improvement by guiding students on a personal level to assist them

with problems.

Freelance Work

• Composed TV scripts and brochures for Bishop State

• Worked with consulting project team to interview employees and student leaders for

comprehensive problem solving and communication assessment

• Created complete advertising campaign for non profit client/organization including

branding, SWOT analysis, and print media.

OTHER EMPLOYMENT

Marketing and Research (05/10 - 04/12) Lotus Business and Marketing Consultants, FL

Creative Promotions Intern (05/09 - 10/09) Adsmith Communications, MO

Marketing Intern (01/09 to 05/09) Travel Distinctive, MO

Creative Director, Consulting (01/09 - 05/09) Heart Healing Hope, EU Launch, MO

References and communications portfolio available upon request.

Contact this candidate