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Technical Support Systems

Location:
Thornhill, ON, Canada
Posted:
November 15, 2013

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Resume:

Stan Klychko

System Administrator / IT Specialist

** ****** ******** **** *****: 416-***-****

Thornhill, ON, L4J 7S9 e-mail: s acaz0r@r.postjobfree.com

Profile

Analytical, innovative, and result-oriented IT Professional with exceptional background building and

implementing processes that increase customer loyalty and retention, reduce costs, optimize business processes, and

improve collaboration between departments. Extensive research and analysis background, with demonstrated ability to

clearly assess fragmented information and create the successful solution. Extensive background leading and

overseeing professional teams, including mentoring employees and multiple-site located team.

17 years of Premier IT experience (9 in a media production environment)

Project plan, initiate, execute, complete and close in both simple and highly matrixed environments

Complete time sensitive tasks in order to achieve immediate goals in light of business objectives

Dedication to service; adaptability to new experiences and environments

Natural self reliance; I can both “team” and “solo” as required

Communicate effectively with diverse audiences via formal and informal presentation skills

Analyze and absorb new information and experiences quickly (a willingness to learn)

Areas of Expertise

HPC (High Performance Computing) Clusters maintenance

Perform daily check and maintain procedures for blade servers at Canada’s #1 (accordingly with TOP 500 list in 2004)

commercially used supercomputer/render farm

Failure diagnosis, repair and replace broken parts

Monitor and tune up cluster productivity

Data Management

Manage data, filers, backup, recovery, migration of NAS volumes

Design and Create tape special data archive/retrieving system

PBX and Call Center

Plan end install office phone system

Support for the remote call centre (FL, USA)

WEB

Create, modify, enhance different web sites (Flash, HTML, DHTML, CSS)

SEO (Search Engine Optimization) techniques and practices

Research, Marketing and Communication

Direct Mail and Email Campaigns Audience Segmentation, Data Extraction;

Marketing Reporting: Dashboards, Progress Reports and Post Analysis

Research Group Sampling (stratified sampling)

Technical Summary

Operation Systems

multiple platform environment (IRIX, Linux, Windows, Macintosh)

Data Storage

BlueArc, Isilon, Maximum Throughput, Network Appliance, CommVault Galaxy (Simpana)

DB & WEB Oriented technology

MySQL, IronSpeed Designer, Adobe Suite (PS, DW, etc.), PHP, HTML, DHTML, Flash, CSS.

CRM

SugarCRM, Infusionsoft

Office Applications

MS Office 97/2000/2003/2007/2010, MS Visio, MS Project; OpenOffice applications

Development Tools & Software Packages

Scripting (bash, Python); Iron Speed Designer (ASP Website design)

3D software packages (Houdini, Maya); Compositing (Shake, Nuke); Editing (FinalCut)

Career Summary

2010 – present IT Health Consulting Inc. Toronto, ON

Consultant

Client: Team Solutions

Provide QCAS (Quality Control and Analysis System) software training and technical support to new

paint defect analysts; design QCAS files to support different car models (“turtle”) in QA reporting; recommend

effective use cases to compliment company’s established business processes.

Client: Insurance Supermarket Inc.

Organized the office IT Infrastructure (network; phone system; CRM; web sites); provide technical

hardware and software support.

Client: Alcimex Corp.

Help to organized logistic schemas; provide technical hardware and software support.

2009–2012 Insurance Supermarket Inc. Toronto, ON

IT Management

Company Profile: Insurance Supermarket Inc, (ISI) is a licensed life insurance brokerage in Ontario

that was built on the marketing competency and customer centric vision. ISI utilize multiple marketing

channels with the emphasis on attracting high quality leads capitalizing on their own proprietary

technologies and latest innovative marketing techniques.

Responsible to all aspects of the IT right from the start operations of the company

Design and maintain custom made CRM system (based on SugarCRM)

Setup, migrate data to and maintain Cloud VPS which host 40+ web sites and few mail servers

Establish company's blog and forum and create and maintain multiple web sites (SEO optimization)

Setup Company’s computer network, desktops, laptops, phone system, MFU and other IT infrastructure.

2000–2009 C.O.R.E. Digital Pictures Inc. Toronto, ON

System Administrator/Storage Systems & Data Administrator/ Data Wrangler

Company Profile: C.O.R.E. Digital Pictures Inc. was a film and television computer animation

special effects studio, which has branched out into fully-animated television series and feature films. It was

one of the biggest independent Canadian VFX studio. At peak operation we had over 400 employees working

in a well-orchestrated fashion to produce a feature–length 3D animated motion picture.

I am proud of my contribution to the design, installation and maintenance of the various data systems and

clients that are the foundation of that business success.

Client support in a multiple platform environment (Linux, Windows, Macintosh). On the basis of a high availability data

center model, integrate and maintain enterprise class NAS storage systems (approximately 80TB) from multiple

vendors (BlueArc, Isilon, Maximum Throughput, Network Appliance).

Manage data and administer backup/recovery/migration of NAS volumes, servers and clients via CommVault Galaxy

(Simpana) software and other methods in a highly networked and heterogeneous computing environment.

Provide analysis to senior management in regard to ongoing operations and for departmental budgeting purposes.

Liaise with vendors in support and pre sales/sales capacity as required.

Work with Systems Department to support and maintain a high level of client satisfaction. Support 3D production staff

(client hardware and software systems) on an as needed basis.

1996–1999 Sakhalin Maritime Agency INFLOT Kholmsk, Russia

IT Specialist

Company Profile: INFLOT Maritime Agency provides consistently reliable services attending foreign

vessels entering Russian waters, on behalf of terminals, charterers and owners. The agency provides

coverage for ports in Sakhalin and Khabarovsk region.

Designed and developed the company network infrastructure.

Built multiple computer applications for company’s management and operational needs.

Conducted the comprehensive research of the competitive market, gathered customers feedback and incorporated the

results into the application development plan for the further updates

Supervised outsourcing development team.

1993–1996 Trust Company Garant Center Kholmsk, Russia

IT Specialist

Company Profile: “Garant-Center” provides multiple financial services. It acts as fiduciary and

custodian for asset management, stock transfer and other related arrangements in Sakhalin region.

Designed and developed the company's remote office.

Built electronic document exchange system for company’s branches and clients.

Provide basic and advanced support to employees for IT related matter

Special Certification

6-sigma certified specialist

Education

1987–1993 Far East State University Vladivostok, Russia

Bachelor in Science.

2003 Bramalea Assembly Plant/University of Western Ontario Brampton London(ON)

6 Sigma program specialist.

References Available Upon Req

Projects

ISI (Insurance Supermarket Inc.; 2009 2011)

nsurance Supermarket (site create & support: blog, forum, CRM integration etc.)

I

1.

inancial Group (site create & support)

F

2.

peciality Life (site create & support)

S

3.

Insurer (site create & support)

E

4.

anada Life Insurance (site create & support)

C

5.

apital Insurance (site create & support)

C

6.

ead Store (site create & support)

L

7.

eads Central (site create & support)

L

8.

asy Clean Water (site create & support)

E

9.

10. anada Mortgage Insurance (site create & support)

C

11. oans 4 All (site create & support)

L

C.O.R.E. Digital Pictures (2000 2009)

kyrunners (2009) (TV) (systems/technical support)

S

1.

plice (2009) (systems/technical support)

S

2.

uck (2009) (systems/technical support)

S

3.

he Spine (2009) ((systems/technical support)

T

4.

Urban Vermin" (2008) (systems/technical support)

"

5.

Would Be Kings" (2008) (systems/technical support)

"

6.

illshot (2008) (systems/technical support)

K

7.

urse.Fighter.Boy (2008) (systems/technical support)

N

8.

The Tudors" (2007 2009) (systems/technical support)

"

9.

ysteries of the Great Lakes (2008) (systems/technical support)

M

10.

ingtone (2008) (systems/technical support)

R

11.

Super Why!" (2007) (systems/technical support)

"

12.

Chop Socky Chooks" (2007) (systems/technical support)

"

13.

The Gathering" (2007) (systems/technical support)

"

14.

he Chair (2007/II) (systems/technical support)

T

15.

Iggy Arbuckle" (2007) (systems/technical support)

"

16.

irehouse Dog (2007) (systems/technical support)

F

17.

he Ant Bully (2006) (additional lighting, compositing, Imax production)

T

18.

he Wild (2006) (render wrangler: C.O.R.E. Digital)

T

19.

ucky Number Slevin (2006) (systems/technical support)

L

20.

Planet Sketch" (2005) (systems/technical support)

"

21.

esident Evil: Apocalypse (2004) (systems/technical support)

R

22.

Wonderfalls" (2004) (systems/technical support)

"

23.

gainst the Ropes (2004) (systems/technical support)

A

24.

y Baby's Daddy (2004) (systems/technical support)

M

25.

The Blobheads" (2003) (systems/technical support)

"

26.

The Save Ums!" (2003) (systems/technical support)

"

27.

pinning Boris (2003) (systems/technical support)

S

28.

othing (2003) (systems/technical support)

N

29.

alibu's Most Wanted (2003) (systems/technical support)

M

30.

he Music Man (2003) (TV) (systems/technical support)

T

31.

alem Witch Trials (2002) (TV) (systems/technical support)

S

32.

hey (2002) (systems/technical support)

T

33.

he Rats (2002) (TV) (systems/technical support)

T

34.

ru Confessions (2002) (TV) (systems/technical support)

T

35.

lade II (2002) (systems/technical support)

B

36.

he Time Machine (2002) ((systems/technical support)

T

37.

litter (2001) (systems/technical support)

G

38.

ho Is Cletis Tout? (2001) (systems/technical support))

W

39.

he Art of Woo (2001) (systems/technical support)

T

40.

ett Jackson: The Movie (2001) (TV) (systems/technical support)

J

41.

he Caveman's Valentine (2001) (systems/technical support)

T

42.

The Zack Files" (2000) (systems/technical support)

"

43.

inding Forrester (2000) ((systems/technical support)

F

44.

utty Professor II: The Klumps (2000) (systems/technical support))

N

45.

homas and the Magic Railroad (2000) (systems/technical support)

T

46.

Men (2000) (systems/technical support)

X

47.

Angela Anaconda" (2000) (systems/technical support)

"

48.



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