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Customer Service Manager

Location:
Chula Vista, CA
Posted:
November 15, 2013

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Resume:

Vanessa Pearsell

Dental Office Manager - Dr.David Wynn

Chula Vista, CA

acaz00@r.postjobfree.com - 410-***-****

To secure a management position where my past experience and customer service skills will be put to

productive use.

WORK EXPERIENCE

Dental Office Manager

Dr.David Wynn - Oceanside, CA - August 2007 to Present

Request information from law enforcement officials, previous employers, and other references to determine

applicants' employment acceptability.

• Explain company personnel policies, benefits, and procedures to employees or job applicants.

• Record data for each employee, including such information as addresses, weekly earnings, absences,

amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

• Examine employee files to answer inquiries and provide information for personnel actions.

• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

• Arrange for advertising or posting of job vacancies, and notify eligible workers of position availability.

Registered Dental Assistant

Dr. David Wynn - Oceanside, CA - August 2001 to August 2007

Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist

during dental procedures.

• Expose dental diagnostic x-rays.

• Record treatment information in patient records.

• Provide postoperative instructions prescribed by dentist.

• Assist dentist in management of medical or dental emergencies.

• Take and record medical and dental histories and vital signs of patients.

• Instruct patients in oral hygiene and plaque control programs.

• Order and monitor dental supplies and equipment inventory.

• Clean and polish removable appliances.

• Make preliminary impressions for study casts and occlusal registrations for mounting study casts.

EDUCATION

Associate

San Diego State University - San Diego, CA

2003

ADDITIONAL INFORMATION

KEY SKILLS:

• A patient listener who fully focuses on speakers and understands a variety of accents.

• Strong skills in time management, prioritizing, and meeting deadlines.

• OSHA control management.

• Inventory control.

• Practice compliance auditing.

• Dental insurance billing.

• Excellent knowledge of dental care financial analysis.

• Payroll processing and accounts payable and receivable

• Office Marketing

• Treatment Coordinating

• Procedure Sales

• Schedule Management



Contact this candidate