Customer Service Manager
Resume:
Crystal Renee Weibert
**** *. ****** ****** **********, IN 47711
acayvf@r.postjobfree.com
Accomplished Administrative Assistant Experienced in Property Management & Small Business
Dear Associate,
I’d like to give you a brief overview of my skills and experience as I am confident that I could bring value to
your company as your next Property Manager, Assistant or Administrative Services employee. In my attached
resume’ you’ll see how my qualifications meet your requirements. Though my field of expertise is in Property
Management, I am however, up for the challenge that change brings if directed into another field. Having
worked in various administrative positions, I adapt well and learn quickly.
Though currently employed and working within my usual field, Vincennes Indiana turned out to be a bit of a
longer daily commute than what I had in mind. Spending approximately three hours per day traveling, as a
single mom, isn’t in the best interest for my family, unfortunately. I’m going to continue to stay on board,
learn & prosper in this Tax Credit/ HUD managerial position however, until I can find another great
opportunity just a bit closer to home. My current employer is aware of my endeavors to seek Evansville
employment thus proper notice & time allotment must be given courteously from any future employer.
In Search of:
• To find stable employment with growth, advancement & longevity within the Evansville, In., small
business community. Willing to permanently relocate to another area for the right position.
General Qualifications:
Assistant Manager Maple Park Apts./ Vincennes, IN
•
Administrative Assistant Woodland Park Apts./ Evansville, IN
•
Administrative Assistant Bill Stout Properties/ Louisville, KY
•
Office Manager General Dentistry/ Louisville, KY
•
Upon reviewing my resume, please feel free to contact me to discuss further how my skills and expertise
might benefit your company. I’d be pleased & honored for the chance to meet with you!
Cordially,
Renee’ Weibert
Crystal Renee Weibert
© 812-***-**** or © 812-***-****
acayvf@r.postjobfree.com
Objective:
1.
Seeking to find a long term, stable position with an esteemed, reputable company.
A Smart, fast learning, easily adaptable individual with strong leadership abilities, well adapt &
knowledgeable in administrative, managerial & clerical roles. A positive and valuable contribution
to your business that’s up for the challenge of a bright new beginning.
Employment:
I I.
Maple Park Apartments (Intercoastal Group of Companies)
~ Assistant Manager ~
(08/16/2013 to the present)
Currently held position as the Assistant Manager for a HUD/ Tax Credit Subsidized
housing facility with just under 150 units, located in Vincennes, Indiana. Duties include
though are not limited to the following:
Directly assisting the manager in all areas of property management
•
Daily filing & processing of HUD & Tax Credit laws and forms
•
Leasing, marketing, application processing, all areas of customer service
•
Accounts receivable/ check scan system payment entry
•
Work order issuance and assisted supervision of the maintenance & janitorial staff
•
Unit, buildings, grounds inspections (move ins, move outs) etc
•
Delinquencies, recertification’s, interim adjustments, evictions, etc
•
Background checks (criminal, credit, OFAC, rental, employment) etc
•
Daily use of the property management software, Yardi (Voyager)
•
AmeriQual Foods (Global Employment Solutions)
~Administrative: Inventory Control Specialist~
(07/16/2012 till 03/15/2013 temporary assignment ended)
While this position is outside the realm of my general field of expertise, I learned, adapted
and prospered in duties that include the following:
Verifying & recording all paperwork, formulas and numerical information pertaining to
•
certification of production
Regulating & recording inventory (cycle counting)
•
Generating all food production work orders for the following day
•
Working with Adonix software inside admin,/office of production facility
•
Preformed short term security work, monitoring cameras & plant traffic
•
Woodland Park Apartments
~Administrative Assistant~
(02/07/2011 till 06/11/2012 laid off)
Administrative employee for a local apartment community with just under 400 units.
Duties included but were not limited to the following:
Directly overseeing of maintenance, grounds & cleaning personnel
•
Leasing (tours, application processing, preparation of lease & all legal documents, renewals)
•
Final determination of applicants (all verifications & background & checks)
•
Accounts receivable/ rent & vendor collections
•
Distribution of work orders, follow up, inspection, ordering of supplies
•
All areas of customer service as it relates to property management
•
Daily marketing and posting of online advertising
•
Knowledge & daily use of the property management software, Spectra
•
Move outs, eviction processing, final settlement letters etc
•
Supervising the preparation of apartments as it pertains to maintenance, painting, HVAC,
•
plumbing & housekeeping
Bill Stout Properties & Stout Services LLC
~Administrative Assistant~
(08/2007 through 09/2010)
BSP is a property management company handling single family rental homes, multi family
units, apartment complexes, commercial property as well as condominium management
throughout the city of Louisville, Ky. During my 18 months of employment, my various
duties included, though were not limited to the following:
All areas of property management: clerical, administrative & management
•
Direct supervision over the maintenance team of employee's administratively
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All outside disbursement of plumbing, hvac, electrical, roofing etc
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Invoicing, proposals, filing of insurance claims
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Contract renewal, pricing & negotiations
•
Assistance w/ applications & leases, legal documents, filing & records
•
Overseen the complete maintenance & physical condition of properties
•
Overseen the timely turnover (prep/leasing) of vacant units
•
All areas of customer service as it relates to owners, tenants, associations & vendors
•
Daily use of the property management software, Yardi
•
In charge of the 24 hour emergency maintenance phone service for the company
•
Dr. Charles B. Conley, D.M.D.
~Dental Office Manager~
(04/2000 through 12/2007)
General dentistry practice where I served as the office manager and consequently
the only employee. Dr. Conley has since passed on and the practice no longer
resides but during my time there my various duties included though were not
limited to the following:
All customer service areas: patient relations/ hospitality
•
Scheduling
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Billing
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Insurance claims/ processing/ preapproval of procedures
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Accounts receivable
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Accounts payable
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Light cleaning, dental assisting & various coordinating tasks to assist the dentist
•
Area of Strength & Accomplishment
I I I.
Excellent communication skills (written & verbal)
•
Proficient in Microsoft Office: Word, Excel, Outlook
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Typing skills: 65+ words per minutes
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Commendable organizational & managerial strengths
•
Graduate of ADA, Louisville, Ky., Holding certificates in Dental Assisting & X ray as well as
•
Dental Front Office Management
Ivy Tech/ USI; International Studies & Journalism non degree as transferring to USI for
•
bachelors (Currently Un enrolled)
Character References (may contact):
IV.
Suzie Morrison
•
(Advantage Commercial Realty Owner)
Dr. Ramin Kazemi DMD
•
(General Dentist)
Emma Brown
•
(Onsite Manager for Global Employment Solutions)
Contact this candidate