LaTonga Adams
Phenix City, AL *****
Email:acayso@r.postjobfree.com
Home: (334) - 291-6365
Cell: (706) –718-0042
Work Experience:
T.E.A.R.S. INC, Phenix City AL.
Clinical Assistant
April 2013 to September 2013
Interacts with all departs within the agency to provide referral and intake of clients within TEARS, INC.
Acts as liaison between TEARS Inc., and the school system, develop weekly schedules for
interns/therapists. Collaborate with the clinical supervisor about any clinical issues or concerns with
mental health or substance abuse pertaining to clients. Work closely with the prevention department on
intakes and referrals. Process billing for all insured Medicaid clients thru Alabama Medicaid system.
Ensures that all TEARS Inc. clinical policies and procedures are followed correctly. Attend all scheduled
court hearings representing TEARS clients. Assist in the development of clinical forms, policies, and
procedures. Participates in assigned activities, maintain a weekly referral list for clinical supervisor and
or projects director. Acts as a liaison between interns/therapists: in the absence of the project director,
clinical supervisor. Attend all meetings that are in the interest of the clinical department, counsel interns.
C.E. McKenzie and Associates, LLC, FT. Benning GA
Assignment & Termination Counselor/Inspector
March 2008 to February 2012
Provided clerical support to service members that arrive to the Housing Division Office. Explained and
briefed incoming single soldiers of policies concerning rules, policies, and regulations pertaining to
assignments, maintenance procedures, clearing and sanitation, prepared orders and appropriate
information on each individual solider, recurring info letters (flash,) which includes after hours
information and contact numbers for needs while occupying their dwelling. Assignments and
Terminations, using the agency web base eMH system while inputting new resident personal information.
Responded to telephone inquiries from customers seeking information regarding eligibility for barrack
rooms, ensures applicant completes in processing packets to include eMH applications, after applicant
completed an established checklist. Briefed soldiers on the Installation Standard Operating Procedures
and Policies, Assigned soldiers to the barracks complex in accordance with unit orders. Scheduled
appointments for inspectors to assign new soldiers to barracks space, scheduled appointments for
termination of soldiers departing installation due to expire term in service (ETS), permanent change in
station (PCS), off post move, intra-post move etc. Received and maintain all files for all assigned
barracks, Performed inspections, clearance of barracks and tenant maintenance requirements. Prepared
required forms, records, and files pertaining to assigned work, retrieved data from various information
sources, both manual and electronically, prepared reports and briefings. Conducted weekly grounds and
common area inspections; monthly room inspections and provides results to higher-level staff.
Department Of Human Resources, Phenix City, AL
Family Self Sufficiency Case Management
October 2006 - October 2007
Assisted professional staff with providing administrative support, group interviews, distributed pamphlets
or forms, answered general questions regarding basic eligibility for work participation and requirements
after orientation. Verified clients contact with employers by contacting references after proper
orientation, assisted clients in developing resumes, completion of forms and other documents, provided
service for initial and/or on-going placement support, collaborated with JOBS case manager in support of
services, followed up with employed clients. Worked with employers to develop employment
opportunities for participants directed by JOBS staff.
Self-Employed Phenix City, AL
Child Care Provider
June 2005 - September 2006
Delivered in-home childcare for infants and toddlers up to three years old. This included basic care and
teaching. Scheduled and participated in meetings with parents or guardians to discuss their child’s
progress and needs. Recorded progress and developed strategies for stimulating learning and
development in-home. Improved language development, social skills. Prepared breakfast, lunch and
snacks, entertainment and outside activities. Provided a safe and healthy learning environment as well as
childcare.
Synovus Technologies Inc. Columbus, GA
Cash Management Business/ System Analyst-Entry
July 2004 - May 2005
Assisted in maintaining system changes for cash management applications, made approved updates to
systems and verification to ensure accuracy which included changes, and additions to systems pertinent to
cash management products and services, tested enhancements and process improvements, supported
affiliate bank personnel and commercial customers.
Synovus Technologies Inc. Columbus, GA
Operations Associate II
September 2002 - July 2004
Processed incoming return deposit items for all affiliate banks. Maintained and updated system tables
required for processing, reconciled, and processed not our items with cash letter preparation to designated
locations. Reconciled special handling returned deposit items to ensure quality standards were met.
Columbus Bank & Trust, FT Benning GA (Commissary Branch)
Lead Teller
August 1999 - September 2002
Supervised and scheduled the work of all tellers in the main office and/or branch to ensure efficient teller
operations. Provided guidance to tellers on customer service, assisted with customer transactions, and
balancing daily settlement. Maintained lobby management to maximize customer service and sales
opportunities, collections, notes or exchange, trained and coached new tellers. Compiled with bank
policies and procedures, ensured appropriate branch cash supply, ordered currency, prepared currency
shipments, opened and closed vault daily, controlled cash vault, and distributed daily cash to tellers.
Conducted all credit and debit transactions in compliance with established bank policies and procedures,
understood the bank security policies, assisted with the opening and closing procedures and maintaining
codes, alarm function, cameras, cash control, kept proper cash supply on hand and performed daily proof
record while maintaining an acceptable difference record, received and paid out monies, maintained
accurate records of all transactions, cashed checks within assigned limits, accepted savings deposits and
withdrawals, post interest and balances as required, accepted loans, credit card, utility and other
payments, issued money orders, official and travelers checks, issued or redeemed savings bonds, formed
daily settlements of teller cash proof transactions, processed night deposits and ATM transactions,
demonstrated high level of accuracy and efficiency.
Total Systems Columbus, GA
Quality Specialist 1
October 1993 - August 1999
Performed inspections of incoming raw materials, work in progress and completed products, thorough
knowledge of procedures and process within a specific production area. Inspected materials and products
to ensure conformance to client/company specifications using established guidelines, monitored daily
workflow to ensure quality and service level agreements were met, exercised independent judgment,
researched document and communicated production, and quality problems to management and team
members. Loaded and unloaded materials involved in quality process and movement in and around
assigned production area, attended classes to maintain the highest level of knowledge regarding
department practices, procedures, and policies, assisted in orienting and training lower level team
members. Displayed professionalism both dress and conduct, and cooperated in a team environment,
complied with company standards/policies/procedures, multi-tasked, managed time productively and
practiced confidentiality.
Education:
Mt. Olive High
University Of Phoenix: Graduation date, May 2015
Skills: Trained and certified on Microsoft office applications which includes word, excel, PowerPoint,
outlook, ability to think logically, good organization, attention to details and good communication skills.
Social Organizations: 100 Women on the Move, Therapeutic Fostering