Kerri L. Martinez

**** ***** ****** ****, **** Worth Fl

33467

Home: 772-***-**** Email:

acayq1@r.postjobfree.com

Experience

[pic]

Service Finance Company

July 2012 - May 2013 Account Manager /

Collections Boca Raton, FL

Handling inbound and outbound collection calls. Document each loan

account accordingly. Scheduling of payments. Learning four computer

programs to operate daily in my position.

SKM Media Group

July 2012 - May 2013 Operations Manager

Port St Lucie, FL

Managed an 8 plus administrative staff and supported 4 owners and

sales team. Conducted overall management of marketing company and

maintained inventory. Trained new employees and participated in the

hiring process. Completed performance reviews for staff and tracked

all employees (22+), vacation and sick time. Responsible for email

marketing, internal advertising for SKM and tracked and disbursed

leads to the sales team. Still completed duties, which are listed

below in the Project/Production Manager position.

SKM Media Group

January 2009 - July Port St

2012 Project/Production Lucie, FL

Manager

Responsible for direct mail and email marketing campaign plans and

their execution as well as preparing data and resources

requirements, performance forecasting. Performed a range of office

support assignments, while learning the methods, processes, and

procedures of direct mail and data sales. Overseen a variety of

general office assignments where the processing of documents and

recording, retrieving, and distribution of data or information are

an essential part of the work. Handled all invoicing, payment

processing and update internal bookkeeping logs, which I created to

maintain better records of sales and profit, which are shared

internally with management. Supported Sales Team; provided accurate

information to help close a deal or to help influence the buying

decision of the consumer. Assisted t with sales and managed broker

accounts.

[pic]

One Source Systems, Inc.

February 2007 - Fulfillment Manager Boynton Beach, FL

January 2009

Managed, trained, evaluated and assisted with hiring the

fulfillment team. Managed email database of over 70 million members

for scheduling advertisement promotions. Import and Export data.

Created and maintained internal bookkeeping records utilizing Excel

and Quick Books. Analyze end of the month reports for billing

purposes. Research leads and strategies to market our promotional

products efficiently. Manage the accounts receivables and payables

as well as invoicing the client before scheduling campaigns.

Oversee the set up and scheduling of clients advertisements.

[pic]

Kimberly Credit Counseling

April 2006 - May 2007 Debt Consolidation West Palm Beach, FL

Counselor

Managed and maintained clients' unsecured loans and credit card

accounts. Effectively assisted clients with consolidating their

debt and help them achieve better budgeting habits. Received daily

reports of program status and reported statistics to upper

management. Provide quality customer service.

[pic]

NCC Business Services

December 2003 - April Collections &

2006 Customer Service Greenacres, FL

Effectively calculated repayment options for consumers as well as

offered assistance to help achieve their monthly budget goals. Took

inbound calls and made outgoing calls daily.

[pic]

Too Jays Gourmet Deli

December 2002 - Customer & Food Lake Worth, FL

September 2004 Service

Catering preparation, delivery and set up. In charge of telephone

orders and pick ups and the occasional waitress and hostess when

needed. Obtained 2 years cash handling experience, nightly audits

of sales and inventory.

[pic]

Star Diner

December 1994 - Payroll & Assistant Lake Worth, FL

December 2002 Manager

Managed the payroll records for the full Staff, as well as

organizing schedules and maintaining records of individual work

hours. Obtained 8 years cash handling experience. Assisted

management with new hires and terminations. When needed I would

assist as a Hostess/Waitress.

[pic]

Inter Floral Design Services

August 1993 - Lake Worth, FL

February 2002 Manager

Managed a 7 plus staff. Trained and hired Staff for exceptional

Customer Service. Conducted overall management of shop, Such as;

payroll, company books, inventory logs, banking and ordering of

necessary materials. Assisted with designing, both floral and

interior decorating. Also trained drivers and mapped out their

routes for both daily deliveries and the large capacity of

deliveries during the holiday seasons. Also assisted with

decorating and set up of larger functions, such as, weddings,

holiday parties and funerals. In charge of the overall appearance

of the store. Assisted with implementing goals for profit margins

and also monitored our inventory for loss prevention.

[pic]

Education

[pic]

Palm Beach State College

August 2010 - Present Associates Lake Worth, FL

Business

Administration

Currently attending, to obtain an AA degree in Business

Administration. Attend four months at a time, taking two to three

classes per semester and have six classes left to obtain my degree.

[pic]

[pic]

[pic]

References: Furnished upon request

Contact this candidate