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Customer Service Manager

Location:
United States
Posted:
November 14, 2013

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Resume:

Ricardo Torres Jr

*** **** **** ****** ****, MO *4158 816-***-**** acaye2@r.postjobfree.com

Profile

Professional motivated to deliver exceptional customer service proven to result in successful business outcomes.

Demonstrated history for attention to detail and maintaining a very high level of financial accuracy and

sophistication.

Diplomatic and tactful with professionals and non professionals at all levels. Accustomed to handling sensitive,

confidential records. Flexible and versatile – able to maintain a sense of humor under pressure. Thrive in deadline

driven environments. Excellent team building skills.

Skills Summary

Detailed experience with purchasing and relationship development.

Energetic performer consistently cited for unbridled passion for work, sunny disposition, and upbeat,

positive attitude.

Bilingual, speak and write Spanish and English.

Education

Park University, Parkville, MO

Bachelor of Science emphasis in Management

Minor in Marketing

Professional Experience

Absolute Recycling

201 W 11TH Ave

North Kansas City, MO 64116

2011 Current

Senior Account Executive

• Absolute Recycling is an all green company that focuses on Non hazardous waste recycling.

• Focus in Purchasing waste oil.

• Purchasing of waste oil around the Midwest area, from creating relationship to negotiating price to the

developing of contracts to satisfy agreements.

• After purchasing was finalized and contract signed, focus would be the development of an effective

collection plan for the product to be delivered in effective and quick fashion.

• Develop new accounts and service them continuing relationship and sustaining constant communication.

• Customers range from Auto Dealership groups, large manufacturing companies, auto service shops.

• Customer relations support for company in assistance with President of the company.

Spanish customer service for the company, developing and supporting customer service for the Spanish

speaking customers.

• Developed Marketing campaigns for the company.

Ricardo’s Delivery

7409 N Lewis ave

Kansas City, MO 64158

2005 2010

General Manager

• Negotiation of new product.

• Direct purchasing with vendors and possible new distribuitors.

• Developing relationships with current vendors and develop new relationships with possible vendors.

• Delivered produce to various stores/factories/etc.

• Kept track of inventory leaving and received customer payments.

• Acquired new customers.

• Direct contact with customers, provided prices, detailed product information.

• Salesman and Customer Service.

• Organized and stocked warehouse.

• Worked first hand with all of the daily revenue from customer payments.

AhtletixNation Inc

13505 S Murlen

Olathe, KS 66062

(August 2010 –February 2011)

Sports Editor.

Editing software operations.

Design and organizational skills.

Decision making on editing and video design.

Website design skills.

Longview Community College

500 SW Longview Road,

Lee's Summit, Missouri 64081 2105

Assistant Coach 2011 2012

First Base coach

Hitting coach

Infield/outfield coach

Personal Achievments

2007 NJCAA DII Baseball National Champion, Starting 3rd Baseman. At Longview Community College.

Played Baseball for Junior College Team overseas representing the United States of America in Germany

and Czech Republic the summer of 2006, 3rd Place.

Recruited to Metropolitan State College of Denver on 2007 with a Full Athlete Scholarship, Largest

Division II NCAA in the country.



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