Alexander M. Silver

Entrepreneur, Student, Career Seeker

Gainesville, FL

acayac@r.postjobfree.com - 561-***-****

Ambitiously seeking to secure a challenging and rewarding career opportunity in a dynamic high-tech

environment, making best use of my extensive customer service experience and technical computer skills.

WORK EXPERIENCE

Sole Proprietor

Most Affordable PC & Console Repair - Gainesville, FL - May 2005 to Present

I began freelance PC repair at the age of 17, advertising through craigslist.com, roadside signs, and door to

door style marketing. My business evolved when my knowledge for electronic repair expanded and I learned

how to repair video game consoles and various other electronic devices.

Loader/Sorter

United Parcel Service, Inc - Riviera Beach, FL - October 2007 to March 2010

Responsible for quickly locating the shipping label on incoming packages of up to 70 lbs. and securely lifting,

lowering, sliding and loading them on the correct truck or trailer while maintaining excellent care and handling

of the parcels.

Manager/Executive Chef

Hungry Howies - Lake Worth, FL - November 2005 to December 2009

Originally hired as Driver, then was promoted to day time Manager after about 2 months. I worked 6-7 days

a week, managing all restaurant operations during the day-time work shift. Responsibilities included opening

the store, preparing and cooking all orders, supervising staff, resolving customer complaints, and promoting

teamwork.

Retail Sales Associate/Cashier, PC Repair Tech

Circuit City Stores, Inc - Boynton Beach, FL - September 2006 to October 2007

Responsible for providing customers with detailed information on specifications and hardware installed in the

product of interest while asking and answering important questions to help customers find the product that

best suites their needs. In addition, I often helped Firedog PC technicians with the repair of computer systems,

although I was not originally hired as a PC technician.

Electrician Helper

Qualified Electrician, Inc - Boynton Beach, FL - June 2005 to August 2006

Worked full-time assisting with the installation and maintenance of electrical equipment and performed tasks as

required [i.e. wiring fixtures, mounting receptacles, workspace clean-up, storage of tools]. I also computerized

and managed a customer information database to significantly help with record keeping.

EDUCATION

BS in Engineerng

Santa Fe College - Gainesville, FL

2012 to 2015

BS in Computer Programming

Palm Beach State College - Lake Worth, FL

2006 to 2007

High School Diploma in General Academics

Family Tree Private School - West Palm Beach, FL

2004 to 2005

GED in General Academics

Palm Beach County Adult Education Center - West Palm Beach, FL

2005

Magnet Program in Air Force Reserve Officer Training Core

Lake Worth Community High School - Lake Worth, FL

2002 to 2004

SKILLS

Highly skilled in installing, diagnosing, repairing and troubleshooting computer hardware and peripherals. Well

versed in installing windows, software, applications, antivirus and patches. Working knowledge of networking

devices, routers, modems, and printers. Profound understanding of technical manuals and schematics. Adept

at repairing computer hardware including Windows-based PCs and Macintosh Apple platforms. Proven ability

to manage multiple troubleshooting tasks simultaneously while maintaining the quality of results. Extensive

experience in backup and image management software. Expert user of Microsoft Office Applications (Word,

Excel, PowerPoint and Access). Able to configure VPN and server/client side hardware and software. Proven

record of managing time and priorities effectively. Ability to work without supervision. Committed to learn and

relate technical concepts promptly. Knowledge of lotus notes troubleshooting and configuration. Proficient in

working with users remotely. Demonstrated expertise in Microsoft Windows XP, Vista, 7 and 8. Effective skills

in supporting server-room team. Familiar with active directory security and policies. Strong attention to detail.

Good organizational skills. Able to lift up to 150 lbs. Good customer service capability. Excellent analytical and

problem solving skills. Outstanding communication skills to relate with team members and support workers. A

+ Certified in 2004, Microsoft Certified in 2006, 9 years experience repairing computers and electronic devices.

CERTIFICATIONS

CompTIA A+ Certification

November 2004

Microsoft Certified

2006

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