PROFESSIONAL OVERVIEW

A versatile 'hands on' Project Manager looking for a full time position as

a Director or Project Manager in the New York City or Long Island area.

Broad technology experience including Pega PRPC, DB2, Oracle, Sybase, MS

SQL Server, PeopleSoft, Sap/R3 and Oracle Financials, Unix, Visual Basic,

Visual C++ and COBOL. In addition, an individual with deep audit business

domain experience including Healthcare, Banking, Finance, Sarbanes-Oxley,

Internal Audit and CobiT practices, financial analysis and strategic

planning. Overall, a reliable and delivery focused senior level individual

contributor and strong team player/ mentor.

EMBLEM HEALTH January 2012 - PRESENT

QA PROJECT MANAGER

SUMMARY

In charge of 4 departments ( HMO, PPO, Environment and Outsourcing). Lead a

staff of 19 which includes Leads, Analysts and Engineers. Led Environment

group to complete the creation of 2 new PPO Environments which was

considered one the most successful projects of the year. In addition, took

over several failed projects ( ICD-10 and 5010) and led them to success.

As part of my mission, from Upper Management, I am a trouble shooter to

rescue failed projects. Major strength is the team. We focus on making all

projects a success, by ensuring cross-training among staff, team building

and making sure all deadlines are met. Focused on improving staff skills

and output. Ensuring that all road blocks to success are cleared.

- Led team to learn and implement HP QC and ALM. Performed various

metrics and reports on defects.

- Implemented 1st successful outsourcing project of 6 consultants to

augment internal team to many complete projects.

- Turned around several failed projects to success.

- Mentored staff and assisted in getting them promotions.

- Cross trained staff.

- We just don't talk about team playing, we live it every day. Ensure

staff work together, clear road blocks, cross trained and ensure team

spirit to help each other meet tight deadlines.

- Completed many successful projects including ICD-10, 5010, Medicare

2013, etc.

- Takes a customer focus approach when dealing with outside departments.

Very well respected among our customers.

- Works closely with Client/Server to ensure coverage from end-to-end.

- Promoted defect management process across 4 department areas.

- Implemented peer review of all artifacts.

- Ensured metrics were supplied to management.

- Standardized test artifact templates.

- Developed and promoted defect management process.

- Established entry/exit criteria for QA testing.

- Worked with internal developers and outside vendors.

- Developed standardized procedures for environment management.

- Performed testing on Qcare involving claims and claims payments

including batch systems, online systems and vendor files involving

repricing and finalizing claims payments.

- Conversion of 4010 to 5010 format.

- Implemented PPO testing environment.

- Incorporated Testing Automation across several department areas.

- Built a process for internal use to use a masking process to test

systems integration.

- Responsible for creating and propagating defect management process.

FUTURE VISION OF N.Y. 1986 - December 2011

CONSULTANT

INFORMATION TECHNOLOGY / Project Manager

- In charge of 40 management consultants. Let successful implementation

from proposal through implementation. Brought project within budget.

Produced weekly Budget vs. Actual reports with MS Project. Presented Board

with high level presentation and backup documentation. Hired and supervised

Juniors and Seniors. Received bonus upon project completion.

- Set goals, milestones and objectives. Created new reports to track key

performance statistics and budget versus actual results by region. Managed

migration to new Electronic Healthcare Records (EHR) and Imaging systems

from Legacy mainframe.. Promoted to handle multiple areas across Northeast

Region. Managed locations in Florida, New York and Connecticut. Created

Project Management Schedules and recruited staff for region. Facilitated

training of Staff to improve customer service.

- Followed ISO 9000:2000 to help meet ISO 9000 quality management

guidelines. Complied with SAS 70 for Type II Audit of service

organization's claim processing unit to benefit vendor reputation and

customer satisfaction. Thoroughly tested procedures from creation of claim

through payment to customer. Evaluated existing internal controls for risk

assessment. Documented work flows. Defined procedures to test various

processes to ensure integrity of data controls.

- Utilizing Microsoft Project to provide CIO with weekly status. Supervised

DBA group for international non-profit organization. Wrote internal

proposals to obtain project approval from upper management. Handled

multiple projects for Unix Administration, Operations and Programming. e

- For Unix Admin group, led team of 10. Met with Management to setup

implementation plan for installing Unix Server for Department. Met with

Vendors to provide cost estimates. Set up internal costing utilization for

Budget process. After installing hardware, met with Operations to setup and

document procedures for Backup, Disaster Recovery and nightly batch

processing.

- For Deputy Director of Motor Vehicles, setup up training for new

technology. Later led successful staff implementation to produce on-line

system to track expired registrations.

- Worked as a Project Manager Consultant for SAP/R3 and PeopleSoft. Met

with users to discuss issues and coordinated application specific solutions

for backend Server. Transformed Needs Analysis into in-depth requirements

and led team through Implementation. Helped team define reporting goals and

used technology expertise to load legacy data.

- Possess excellent oral and written communication skills to aid in problem

solving. Ability to work with executives in Finance, Accounting and

Information Technology. Proficient with Excel, Word, Visio, Access and

Project.

AUDIT / ACCOUNTING, Quality Controls/ Audit Manager

Led Sarbanes-Oxley team, created Audit Programs and refined scope of

requirements. Created procedures for implementation and maintenance of

Controls Database.

- Created test plan to monitor processes for Compliance of 404.

- Developed business and accounting process flows to identify control

components using graphic and written documentation required under

COSO.

- Documented each process control and identified control risk,

control objectives and designed controls.

- Completed Substantive testing on higher risk processes.

Substantiated account balances of F/S, Verified cutoff of

transactions. Sampled transactions before and after cutoff date and

verified if they were recorded in correct time period. Performed

valuation of commodities and ensured clerical accuracy of records.

Tested for financial statement presentation and disclosure.

As part of Internal Audit, followed ISO 9000:2000 to meet ISO 9000 quality

management guidelines.

- Complied with SAS 70 for Type II Audit of service organization's

claim processing unit to benefit vendor reputation and customer

satisfaction. In compliance with Model Audit Rule (MAR) in

reference to Financial Regulations for National Association of

Insurance Commissioners. (NAIC).

- Thoroughly tested procedures from creation of claim through payment

to customer.

- Evaluated existing internal controls for risk assessment.

Documented work flows.

- Defined procedures to test various processes to ensure integrity of

data controls for Audit Trail. Validated effectiveness to meet

management's goal for control objectives.

PEOPLESOFT, Tech Lead

- Upgraded PeopleSoft installation from 8.4, to 8.9 and then to 9.

Performance specialist with the ability to tune applications from

Unix, PeopleSoft and database. Experience with PeopleSoft Tools,

Tuxedo Application Server, Configuration Manager, Weblogic, Cobol

and creating Crystal Reports for back-end report processing.

- Worked on Financial Management and Accounting, CRM, Human Capital

Management (HCM) and Human Resource Management (HRMS). Used

SQL*TRACE to fix bottle necks and improve on-line queries.

- Worked with Service Automation and Campus Solutions. Utilized

Application Designer and created PeopleCode and streamlined Cobol

applications. Verified and performed fixes relating to maintaining

Oracle and PeopleSoft data dictionaries. Experienced with

Enterprise Performance Management (EPM) and tuned PeopleSoft

applications and used Application Designer for tuning database and

indexes.

- Utilized Data Mover utility to export and import PS database to

deliver patches. Utilized Upgrade Assistant to help automate

upgrade procedures. Ensured that all systems are SOX compliant.

- Installed PeopleSoft Financials and HR. Documented user

requirements and business functions. Managed application to mature

implementation. Tuned SQR's, as well as Edit/Post and Reporting.

Upgraded database libraries as well as managed messaging queue.

Defined architecture to utilize client/server 3 tier. Made

recommendations on tuning.

SAP/R3, Tech Lead

- -Supported a broad range of SAP application modules that includes:

Customer Relationship Management (CRM), Product LifeCycle ERP, Supply

Chain Management, Supplier Relationship Management, Manufacturing and

Sap Service and Asset Management. In addition, utilized Duet to

interface MS Office with SAP data to help with financial reporting,

budget variances and analysis of aging reports for A/R and A/P.

- Experience with Human Capital Management (HCM), Financials and

Operations for improving assembly line management for manufacturer.

Documented functional requirements, business processes and

organizational structure to perform GAP analysis for new install.

SYBASE ASE / MS SQL SERVER, Administrator

- In charge of 5 Unix Sun machines and Sybase 15 servers. With Sybase

IQ, setup tables to be used as columns rather than rows to optimize

searching and increase performance for data warehouse.

- Handled day-to-day activities of maintaining servers, performing dump

backups, emptying logs, created databases, storage devices and stored

procedures, as well as bcp'd tables and ftp'd data across servers.

Created numerous shell scripts in sh, csh and ksh. Set up cron jobs

for scheduling and created sophisticated log routines to verify

production jobs ran correctly.

- Sybase IQ and Fast BCP to create tables without logging for data

warehouse. Skills utilized included physical database design,

performance database tuning, DBA/SA instruction, DBA/SA procedures,

implementation, and database recovery and repair. Created DDL, ran

utilities and monitored plans to increase performance and tune

multiple databases. Helped programmers on performance of PowerBuilder

applications.

ORACLE, Administrator

- Managed 20 Oracle Servers version 11g running PeopleSoft Financials

and HR. Scheduled backups and other scripts to maintain PeopleSoft

SQR's. Supported programmers as they were adding enhancements to HR

programs. Monitored environment and tuned large queries to reduce I/O

and decrease long running jobs. Worked with support personnel and

performed periodic maintenance to databases. Interfaced with

programmers on de-normalization techniques to speed queries. Set up

domains and trust relationships so users can access data across

network with permissions kept consistent. Relationships were

documented in enterprise model using SQL*Designer to diagram

referential integrity. Existing database schema was reverse

engineered.

- Upgraded Oracle Financials. Responsible for performance tuning Oracle

backend as well as performing Admin functions. Added users, performed

business process re-engineering. Managed tablespace utilization.

Completed capacity planning and performed stress test on new

implementation to make sure system can handle large volume of users.

Put in place backup procedures. Documented business processes.

- Worked in Content Management Department. Comcom is a crucial

application. Originally hired as the backup person for the ComCom and

Softheon imaging application specialists. Within 1 year, promoted to

the ComCom Primary specialist. This is very important, because up

until that time, there was no backup person able to function in

Production Support if the Primary Employee left the company

DB2 z/OS and DB2, Programmer/ System Analyst

- Programmed utility to cleanse 100 gigabytes of raw data from AS/400

DB2 on monthly basis. Minimized read/write I/O for single pass. Also,

tweaked SQL uploads to utilize fast BCP on MS SQL Server. Monitored

transactions and defined optimal queries to maximize load process and

meet performance benchmark goals. Reorganized Raid 5 to Raid 0 plus 1

(disk striping and mirroring). Performed capacity planning and

completed study to compare price/performance on Unix with costs

associated for Windows.

- Worked as a DB2 Systems Programmer for DB2 z/OS and DB2 for i, heavy

knowledge of DB2 internals and fixpacks. Implemented versions for NT

and Unix with AIX on AS/400. Loaded DB2 tars for install and installed

fixpacks. Created scripts for DB2 utilities. Tested DB2I, i.e., Spufi,

Dclgen, Program Preparation, Precompile and Bind. Used DSN utilities

to facilitate programmer productivity. Issued DB2 commands such as

display and term. In addition, worked with Omegamon for performance

tuning. Set up exception testing defaults to monitor DB2 performance.

- Installed BMC Mastermind productivity tools. Created JCL, issued ZAPs

and set up load modules for DB2 Alter, DASD Manager, Catalog Manager

and Activity Manager. Added CLISTs for menu interface to ISPF.

Installed numerous Platinum products and new version of TMON. Set up

SMP/E for IDMS. Created CLIST and Rexx programs with ISPF Dialog

Manager to create utilities for manager. Used TMON for performance

tuning of on-line CICS program from 17 minutes to 3 seconds. Built

"debug" mode routine to aid programmers.

- Programmed with COBOL embedded SQL statements for cursor-based

manipulation. Read in multiple records to speed up transaction

processing. Composed reports with maps to enhance current reporting

capabilities. Monitored performance of applications with Explain and

key statistical reports. Performed SQL review and gave recommendations

that reduced I/O of key Sales Tracking application. Utilized LOAD

utility to automate loads.

PEGA PEGARULES PROCESS COMMANDER (PRPC), Business Architect and System

Architect

- Implementation lead for PRPC versions 5.4 and 6.2 Using Microsoft

Project, created project plan to complete full project life cycle of

phases ( Inception, Elaboration, Construction and Transition. Worked

with Subject Matter Experts and setup workshop for Direct Capture of

Objectives (DCO). Managed team for high Return On Investment (ROI)

Sliver (Application). Used Application Profiler to create Workflows

and then used Application Accelerator to create initial application.

Lead Architect on 3 Slivers and utilized Healthcare and Project

Management Frameworks to develop re-usable modules. Helped train

Manager on Management Portal and setup workstations for Developer

Portal.

- Utilized Healthcare Framework to develop multiple Slithers. Worked

with DBAs to map Abstract and Concrete (instantiated non re-usable

classes) for data model. Defined re-usable components. Programmed with

various Rulesets and utilized Resolution for Major, Minor and Patch

migrations to production. Experience with Work Pools for collection of

work types and work classes.

UNIX ADMINISTRATOR / INTERNET

- Created C++ utility to perform data integration across web sites

utilizing XML for data interface exchange. Used CoInitialize to

initialize documents and CoCreateInstance to retrieve interface

pointers. VARIANT_BOOL was used to verify success of document loads.

IXMLDOMNodeList retrieved available XML tags. To get child nodes,

IXMLDOMNodeList was defined to C++ programs. In addition, wrote

results to MS SQL Server tables through ODBC. Also, wrote log utility

to benchmark various Web statistics.

- Worked with Visual C++ and Windows NT to interface with SDK to read

serial port and link terminal data to Java applications. Where

applicable, used Visual C++ to work with Oracle database to speed

database interface for fast inserts and updates. Prototyped functions

and defined variable scope to create reusable objects. Passed data by

address and pointers. Wrote numerous reusable objects for use by

other programmers.

- After installing Netra-i (Spark workstation 20) with Netscape

Communication Server, created Firewall for Gateway to Cisco Router and

enabled continued use of internal non-registered IP addresses and

converted them to external registered IP addresses for security. Proxy

Server and Firewall ensured protection from outside connections.

Replaced standard FTP and TELNET daemons with special Solstice

FireWall-1 FTP and TELNET daemons.

CLIENT LIST

Industry HEALTHCARE FINANCIAL INSURANCE

Services

Clients Emblem Health OTS (Output Technology Met Life

Express Scripts Solutions) Producer of Annual Prudential

Werner Lambert Report data for many Wall Street

Providian firms.

FHLB ( Federal Home Loan Bank of

NY)

SIAC ( IT support company for

NYSE)

CitiBank

Industry TECHNOLOGY GOVERNMENT UTILITIES

Clients IBM State Of Connecticut National Grid

DELOITTE & TOUCHE LLP 1984 - 1985

AUDIT MANAGER

- Worked with Partner to help in the planning of engagements by

assisting in the creation of Audit Plans, Audit Programs and

evaluating F/S Assertions. Identified significant controls and ensured

that adequate documentation was in place. Evaluated the design of

controls and created test plans for the testing of controls.

Participated in EDP audits and helped client staff gather

documentation. Performed internal control audit testing at field

locations.

- Worked with industry experts in real estate, manufacturing, banking,

brokerage, healthcare, insurance and distribution. Special projects

included Leasing, Fixed Asset Accounting, General Ledger

Implementation and Project Management. Traveled throughout the U.S.

assisting Senior Partner. Worked with Client Management to examine

Audit Trail. Provided key information from Technology areas and helped

MIS gather information for analysis. Interpreted MIS reports and

reformatted data for data loads.

COMMUNTIY ACCOUNTANTS 1981-1983

STAFF ACCOUNTANT

- Worked with various small clients to setup bookkeeping requirements

for financial reporting. Prepared G/L entries, reconciliations and

assisted in client compilations.

- Review of Internal Controls for small clients, i.e., incoming checks,

bank deposits, reconciliations and disbursements. Monitor credit card

and vendor accounts for accuracy.

- Recommended by superiors for "client start-ups" due to the ability to

work independently in multiple areas, such as, Data Processing, G/L

set-up and Reporting. Assisted clients in migrating to more intricate

Accounting packages.

HARDWARE

HP 9000 SERVERS, HP INTEGRITY SERVERS, HP-UX (10 and 11), IBM AIX

SERVERS, MVS/ESA, AS/400, RISC, AIX (5 and 6.1), SUN SOLARIS SERVERS, SUN

FIRE X SERVERS, SUN SOLARIS (8, 9 and 10).

SOFTWARE

DB2 7, 8, 9 and 10 (for z/OS Mainframe and DB2 for i Unix), MS SQL SERVER

(2000, 2005 and 2008, ORACLE DATABASE (9, 10G and 11G), ORACLE FINANCIALS

(9, 10 and 11I), PEOPLESOFT (8.4, 8.6 and 9), SAP/R3 (4, 4.5, 4.6 & 4.7)

and SYBASE ASE (11, 12.5 and 15).

COBOL, VISUAL C++, VISUAL BASIC, XML, WINDOWS 2000/XP/VISTA, SQL*NET,

SQL*PLUS, PL/SQL, SQL*FORMS, VI, TCP/IP, TOP, TAR, ZCAT. RAPTOR, FIREWALL-

1, ADHAWK, OSF/MOTIF, X-WINDOWS, LINUX, ERWIN, PLATINUM, UNIVISION, TMON,

CICS, REXX and PVCS.

WRITING CRENDENTIALS

- AUTHOR OF "RECRUITSOURCE PEOPLESOFT EXAM". Served as "industry expert"

to create on-line exam for recruiter's use. Exam includes 50 questions

that cover such topics as Administration, SQR's and performance.

Employers and recruiters can find, recruit, screen, process and hire

job candidates quickly, accurately and efficiently for full-time,

consulting/temporary and temp-to-perm placements.

- AUTHOR OF "RECRUITSOURCE SAP/R3 EXAM". Served as "industry expert" to

create on-line exam for recruiter's use. Exam includes 50 questions

that cover such topics as Administration, ABAP/4, and performance.

- WRITER FOR "FUTURES" magazine. Wrote numerous articles on Trading

Systems including Futures, Stocks, Commodities, Options, Derivatives

and ETFs. In addition, wrote book reviews on newly published books.

- WROTE BOOK "CSP: MASTERING CROSS SYSTEM PRODUCT".

Gives reader the main concepts of CSP so that the programmer can start

programming immediately and discuss CSP with associates. Concentrates

on getting the beginner up to speed quickly and easily. Includes tips

on performance, structured design, MSL management and ALF

considerations for DB2 and SQL.

EDUCATION

THE WHARTON SCHOOL, UNIVERSITY OF PENNSYLVANIA 1983

Bachelor of Science Degree in Economics.

ACADEMIC HONORS AND ACTIVITIES

Certified Management Consultant and Certified Professional Consultant

Member Who's Who Worldwide and Member of Who's Who Among Students in

American Colleges

Member of the Board of Directors of The Wharton Club of L.I.

Vice President of The Wharton Club of N.Y.

Dean's List with Distinction, Member Phi Theta Kappa, Phi Alpha Sigma and

Alpha Beta Gamma

President of Accounting Society

Chief "Black Belt Instructor" at University Of Pennsylvania

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