Cynthia Y. Smith

919-***-****

acay3k@r.postjobfree.com

BACKGROUND SUMMARY

Leadership Proven, Solid, Productive, Efficient, Highly Organized, Reliable

Articulate, diligent, hardworking candidate. A highly-motivated and results-driven professional phlebotomist 9+ years clinical, patient and public health research experience. Driven by new challenges and desire to be successful in all endeavors. Proven track record of improving efficiency. Possesses the highest degree of integrity, adaptable to changing situations, with excellent time management skills. Demonstrated ability to handle complex issues within short time frames. Advanced communication and interpersonal skills with all levels of internal and external customers. Excellent written/verbal communication, critical thinking, creative problem solving. Proficient organizational and planning skills. Demonstrates efficiency and the capability to manage extensive high-volume patient staffing, as well as individual productivity. Performs well both as an independent contributor and a team member.

AREAS OF EXPERTISE, TRAINING, SKILLS AND QUALIFICATIONS

*Biometric Measurement Specialist

*Direct Patient Care

*Medical Documentation

*Confidentiality Assurance

*Patient/Family Teaching

*Spirometry Testing Specialist

*Niox Testing Specialist

*Capillary and Venipuncture

*EKGs

*Physical Assessments

*Specimen Collection -

*Geriatric Blood Collection Specialist

EDUCATION

2003-2004 Alamance Community College Graham, NC

Phlebotomy Certification

February 2004

ASCP Certification

Cynthia Y. Smith

PROFESSIONAL EXPERIENCE

Social & Scientific Systems, Inc.

1009 Slater Road

Durham, NC 27703

Supervisor: Elizabeth Long 919-***-****

December 2008 – Present

Agricultural Lung Health Field Specialist

Relate professionally to IRB study participants and study staff, following Human Subjects guidelines, maintaining professional confidentiality. Responsibilities include extensive travel to volunteer subjects’ homes and other healthcare facilities to conduct research study activities, creating and maintaining appointment schedules and contact as field agent for these home visits. Use computer applications to proficiently complete data entries and transmissions from the field. Conscientiously responds to all study participant communications. Additional responsibilities: administer consent forms, questionnaires, and other data collection forms to participants, instituting accurate research protocol. Collecting specimens and biometrics are key to job success, and are efficiently and professionally completed in a timely manner. Specimens are shipped to the main office from outlying locations. Ability to manage difficult blood draw situations with experience and skill. Job is performed without errors and within deadlines. Ensure safe transport of equipment and supplies. Provide support and training to new field techs, including meeting in remote locations to help new staff perform blood collections and add experience.

NextCare Urgent Care

September 2004 – September 2008

Lab Technician

Responsibilities include ensuring lab safety and performing a variety of routine blood drawing procedures to include venipuncture, techniques using standard equipment to include vaccutainer tubes and sleeves, tourniquets, syringes and butterfly needles, conferring with patient to obtain information for laboratory records, explain procedures, allay fears and elicit cooperation. Utilizes standard procedures for the maintenance of positive patient identification. Proficient in ensuring profile labs are performed accurately (e.g cardiac enzymes, rapid flu, rapid strep, throat culture prep, mono testing, hemoccult, ESR, CBC, Chem lab testing, and urine cultures and analysis, etc.).

Additional duties include: welcoming patients, obtaining intake information, including,personal data, medical history, requesting records and files from other healthcare providers,

Cynthia Y. Smith

PROFESSIONAL EXPERIENCE continued

make patient referrals, responding to general inquiries. Retrieve and file medical records and reports, prepare and coordinate specimens and cultures for dispatch to laboratory; obtain initial lab and diagnostic test results.

Clinical Skills

•Take vital signs – blood pressures, temperatures, weight, and height, visual acuity testing, ear irrigation, etc.,

•Assist with exam and minor office procedures including OB/GYN,

•Prepare treatment rooms for patient examinations,

•Drape patients with covering and position instruments and equipment in preparation for minor outpatient surgical procedures,

•Assist physician with I&D of wounds,

•Provide care of wounds, lacerations, splints, burns,

•Suture and staple removal,

•Administer and monitor nebulizer treatments and observe response,

•Instruct patients in use of Incentive Spirometer, checking for optimal peak flows,

•Nerve conduction studies,

•Conduct breath alcohol testing, DOT and non-DOT drug screens,

•Clean and sterilize instruments using Autoclave process,

•Operate X-ray, Electrocardiograph (EKG), Centrifuge and other equipment to administer routine diagnostic tests or call medical facility or department to schedule patients for tests,

•Inventory and order medical supplies and materials,

•Perform daily Quality Control of in-house testing equipment,

•Dispense medications, and

•Review after care instructions with patients and their families.

Walmart November 1989 – April 2003

Support manager, departmental manager, sales associate.

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