Joe Fiato

acaxur@r.postjobfree.com

*** ******** **. ******* ****, NY 14127

716-***-****

Professional Skills:

. Business and Facilities Management

. Construction Processes

. Customer Service

. Contract Negotiation

. Microsoft Office Suite and Information Technology

. Lead, Organize, and Direct Personnel

Relevant Work History:

Field Collections Specialist

6/2008 - 5/2013

Makotek Inc.

Buffalo, NY

. Worked independently to collect outstanding balances and equipment on

select Time Warner Cable accounts

. Successfully completed 80 - 120 non pay work orders per week

. Routinely exceeded production goals set forth by Company and Client

. Worked in compliance of all OSHA and Company safety standards

. Daily use of Client computer systems and Excel to track and report

production

. Utilized strong customer service skills in order to successfully

maintain high levels of customer retention and collection of

outstanding cable equipment

Owner/Operator

10/2000 - 5/2008

Progressive Framing Inc. / Ultimate Solid Surface Inc.

Buffalo, NY

. Lead carpenter in rough framing of residential homes for several area

contractors

. Fabrication and sales of solid surface and laminate countertops

. Worked professionally with contractors and individual customers to

complete jobs timely and within budget constraints

. Accurately bid jobs based on architectural drawings and client

requirements

Facility Manager

1/1997 - 8/2000

The Storage Depot

Boston, MA

. Business and facilities manager for large indoor self-storage

facilities and truck rental locations

. Managed multiple employees and conducted annual performance appraisals

. Maintained occupancy levels above ninety percent and exceeded sales

goals of moving and packing supplies

. Negotiated contracts with service providers in the maintenance and

upkeep of facilities

Education:

Northeastern University, Boston, MA - Business Management

Certificate Program

State University of New York College at Buffalo

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