Susan Abramson
**** ***** ********* ****. #***
Los Angeles, CA. 90035
Cell Phone: 424/704-5567
Home Phone: 424/202-7161
EXPERIENCE --
FIRM NAME POSITION & DUTIES PERIOD OF
SERVICE
Fresh, Inc. Store Manager
2009-2012
Store Manager responsible for supervision, training and merchandising of
Fresh Store at The Grove. Responsibilities include recruiting/hiring
associates, training and developing all associates, developing ongoing
business relationships/partnerships within The Grove, community outreach
and events to promote brand recognition, instore and off-site events,
weekly/monthly reports, visual merchandising, and organizing and producing
store events.
Accomplishments Include:
. Sales/training leader responsible for hiring, training and supervising
staff at The Grove in building relationships through focusing on
exceptional customer service.
. Increased brand recognition by securing spot on American Idol Season
10, secured spot for skincare sales at Hank Azaria's Determined to
Succeed Charity Poker Fundraiser, secured spot on Wisteria Lane's
Cystic Fibrosis Foundation Fundraising, among other events.
. Increased sales volume by 9% for Grove when company average was at 1%.
. Secured multiple corporate sales generating additional $30,000 in
sales for Holiday gifting.
SpaceNK Store Manager
2008-2009
Store Manager responsible for supervision of SpaceNK Store in Bloomingdales
Century City. Responsibilities include developing ongoing business
relationships with Bloomingdales Senior Executives, Vendor/Account
Executives, visual merchandising and organizing and producing store events.
Accomplishments Include:
. Facilitated opening of all Southern California Stores
. Hired, trained and supervised staff to open up Century City location
. Maintained highest volume store on West Coast.
. Facilitated networking event with Bridal Department that previously
had exclusive national contract with Bobbie Brown
Barneys New York Chantecaille Counter Manager
2007-2008
Counter Manager responsible for the supervision of the Chantecaille Counter
at the Beverly Hills location generating $500,000 annual sales volume.
Responsibilities include developing ongoing business relationships with
account executives, designing and set up of countertop and case line
display units for multiple product lines and organizing and producing
counter events to market product lines.
Accomplishments Include:
. Recruit, hired, trained and scheduled Freelance Artists support
instore to maintain and achieve sales goals
. Achieved a 100% on 2 out of 2 Secret Shop Scores
. Generated the highest sales volume for a 2 day "At Counter Event"
beating both Chanel and Vincent Longo.
. Successfully increased sales 20% above LY within 3 months of joining
the company.
. Sales per hour of $280
Neiman Marcus Chantecaille Counter Manager
2004-2007
Counter Manager responsible for the supervision of the Chantecaille Counter
at the Newport Beach location generating $300,000 annual sales volume.
Responsibilities include developing ongoing business relationships with
account executives, designing and set up of countertop and case line
display units for multiple product lines, and organizing and producing
counter events to market product lines.
Accomplishments Include:
. Trained and supervised new hire employees (Sales Associates and
Product Specialist) for quick functionality on the sales floor for
Department
. Recruit, interview, hire and train Product Specialists/Freelance
Artist
. Developed spreadsheets for DM to track monthly, seasonal and yearly
department increases
. Implemented sales tracking for counter to maintain daily, weekly, and
monthly sales
. Led team to 2 awards for Spring 2006 "Highest Department Increase "
Beauty Week; N Circle
. Grew business to #4 ranking in the Nation from #15 ranking
. Achieved 44% increase versus plan of 23% above LY
. Plan and execute special events in addition to maintaining corporate
scheduled events
Macy's Clinique Counter Manager
2002-2004
Counter Manager responsible for the Clinique Counter at the Mission Viejo
location. Responsibilities include developing ongoing business
relationships with account executives, designing and set up of countertop
and case line display units for multiple product lines and organizing and
producing counter events to market product lines.
Accomplishments Include:
. Consistently led 2 counters (Main Counter & Kiosk) at minimum 22%
increases while working with DM for 6 months to find Kiosk Counter
Manager
. Led team to #1 ranking in Cosmetics Department for the first time in
Macy's Mission Viejo History within 3 months of taking over counter
. Led and maintained #2 ranking in department from #3 ranking for the
year
. Motivated team to maintain standards for opening new accounts
resulting in Department Award
. Achieved top producer in opening new accounts for cosmetics department
resulting in an award "Highest New Accounts in 1 Month" - reached 63
in one month
. Achieved and maintained Top Producer within 3 months of starting with
company
. As 3-Step Captain led team to success and recognition in National
"Clinique Talk" Magazine
Prior to joining the cosmetics field held a Senior Recruiter position for
Procurement Services Associates for 1 year in CA. Responsible for Human
Resources, business development, training hew hires, and customer service.
Prior to joining Procurement Services held an Office Manager/Service
Coordinator position with Accountants On Call/NexTECH Staffing for 3 years.