ARLYNE M. DELMAN

**** ******* ***** *****

Cell:

770-***-****

Marietta, Georgia 30068

acaxmv@r.postjobfree.com

STRENGTHS

Team Leader Special Events Domestic and International Inside-Outside

Coordination Travel Sales

Project Customer Focused Lead Generation HR Management.

Management

Budget Management Contract Negotiation Consultative Sales Cold Calling

PROFESSIONAL SUMMARY

EQUIFAX, INC., Atlanta, GA

2008-Present

Sr. Executive Assistant

Executive level administrative support to the Senior Vice President & Chief

Security Officer and (5) Vice Presidents.

. Excellent planning and organizational skills with the ability to manage

time effectively.

. Process complex administrative project assignments error free.

. Significant calendar management for SVP and (5) VPs including responding

to all meeting requests.

. Manages the process for the annual Global Security Summit meeting, Three

Year Security Strategic Planning meeting and Town Hall meetings working

cross-functionally to determine meeting schedules, agenda and

presentations; handles all meeting logistics related to Atlanta-based

meetings. Research appropriate venues; ensure proper contracting and

budget management by working with Procurement; manage rooming lists;

arrange ground transportation; responsible for choosing catering team.

. Works effectively ad cooperatively with internal and external customers

and management.

. Manage incoming and outgoing phone and email communications.

. Maintain various departmental database systems..

. Maintain strict confidentiality on highly sensitive matters.

. Completes online expense reports for SVP and (5) VPs.

. File, fax, open and distribute mail and order supplies.

. Create and handle presentations, complex reports, confidential

correspondence and files.

. Interface with customers and maintain internal and external

relationships.

. Works directly with travel agency on domestic and international travel

arrangements in order to maximize the

corporate discount.

. Process purchase requisitions and invoices.

. Administer programs, projects and or processes specific to the operating

unit served.

. Scribe as required to document meeting minutes and action items.

LEGACY HEALTHSOURCE, LLC, Marietta, GA

2007-2008

Senior Recruiter

. Oversee and manage all aspects of business operations, marketing, staff

and consultant recruiter teams, administrative personnel, HR, candidate

selection processes, training, business development strategies, vendor

selection and P&L.

. Offer professional recruiting, staffing and career management for

professionals, clinicians and hourly employees. Provide screening,

interviewing and qualifying services to our healthcare executives, human

resources and corporate clients.

. Oversee all business/alliance partners as well as managing all aspects of

the firm's marketing operations including the development and management

of key healthcare clients at the C-Level and with our Fortune 500

Accounts.

. Developed new client business through outside sales, networking, lead

generation and cold-calling on clients in the healthcare, sales,

industrial, educational, financial and manufacturing markets.

. Increased Placements by 100% in 2007

. Ranked #1 in National Sales for 2007

PFIZER/PHARMACIA CORPORATION, Atlanta, GA

2000-2007

Sr. Executive Assistant / Regional Office Manager

Executive level administrative support to the Regional Vice President

(RVP), Regional Business Director (RBD), Regional Sales Directors (RSD),

Regional Manager (RM), 9 District Managers and 100 Sales Reps. Utilized

project management expertise partnering with RVP in special projects to

support business growth efforts.

. Assisted RVP and RBD in managing the RBC Operational and Expense Budget

of $15.4 million.

. Negotiated contract reductions achieving $413,900 cost savings:

o Hotel room rate reduction resulting in a savings of $300,000 for

Regional Plan of Action Meeting.

o Secured $90,000 reimbursement from AT&T.

o Negotiated a 9% rate reduction for temporary services.

o Negotiated new contract for mail pick-up resulting in a savings of

$11,200 per year.

o Changed coffee vender resulting is a savings of $.20 per cup.

ARLYNE M. DELMAN

PAGE TWO

Coordinated RVP, RBD, and RM's international and domestic trips including

lodging, presentation transportation, shipping schedules, customs clearance

and meeting schedules.

Completed special projects as requested by the RVP, RBD and RM:

o Team lead in the planning of all Southeast Region POA, RM/DM,

training and leadership meetings; coordinated all meeting

necessities; travel for 800+ attendees, arrange celebrity

speakers/entertainment, media coverage, awards, selected meeting

site locations, negotiated hotel contracts, arranged meeting space,

domestic and international travel budgets, ground transportation,

conference and meeting rooms, food and beverage, A/V requirements.

o Coordinated all in-house professional and social events hosted by

the RVP and executive staff.

o Designed RVP Annual Business Review and regional business meetings,

powerpoint presentations and excel reports.

o Regional liaison with the sample management team/project managers

to ensure proper sample allocation, ordering and delivery of sample

resources. Implemented inventory sample re-order levels resulting

in the reduction of manual order entries from 100 orders per month

to 15 orders per month.

o Created, updated and disseminated monthly regional publication.

o Managed personal details for the RVP, RBD and RM and their

families.

Managed RVP $2.5 M Betsy Budget. Process RVP, RBD, RM field requests for

speaker programs, educational grants, exhibits and charitable contribution.

Inform stockholders of progress of requests and track promotion expenses.

Maintained RVP, RBD and RM calendars, triage emails, sort/route mail, input

and audit expense report submissions and reimbursements, track Goal

Achievement Reports.

Assisted RVP, RBD and RM in recognizing top sales performers. Create

congratulatory letters and special awards honoring their achievements.

Track monthly sales contests and announcements.

Instituted uniform recruiting and interviewing procedures and

security/background checks.

Supervises temporary personnel staff. Review and revise all job

descriptions, classifications, duties, qualifications and requirements.

Managed the new hire on-boarding process and terminations with RM and DMs:

maintain regional rosters, files and databases including Atlas, PICS,

ComCal. Acted as liaison with home office HR department.

Provided information to managers/sales personnel on benefits, fleet,

company policies and timing of processes. Maintained confidential employee

files with respect to performance and personnel issues.

Worked closely with Regional Attorney and relevant approval committees on

company's compliance requirements.

Maintained regional equipment and necessary supply inventory.

Created and updated weekly Market Share, Operational T&E Budget and Meeting

Budget reports.

SPACEKRAFT, A WEYERHAEUSER COMPANY, Marietta, GA

1990 - 2000

Executive Assistant / Operations Manager / International Sales Service

Manager

Provided high-level executive support to the General Manager (GM) and

Steering Team consisting of 5 high-level Managers, assisting with the

production of special projects resulting in the appropriation of $18

Million for a second facility in Indianapolis and $20 Million for a third

facility in Portland.

Completed special projects as requested by the GM:

14. Team lead for Indianapolis and Portland facility openings

o Responsible for maintaining and adhering to high level budgets.

o Solicited celebrity speakers including the Mayors of Indianapolis

and Portland, and the SpaceKraft CEO.

o Scheduled multi-media press coverage of both openings coordinating

meetings with the Mayors of Indianapolis and Portland.

o Liaison with Chamber of Commerce personnel

o Selected and negotiated contracts with all outside vendors

including food and beverage caterers, floral designers,

entertainment, AV equipment and furniture rental.

o Created all marketing and promotional pieces.

o Designed Lucite plaques and individual gifts.

o Scheduled guided tours of each facility.

15. Identified, selected and supervised the successful implementation of

PeopleSoft Order Management Operating Software.

o Liaison with PeopleSoft consultant team identifying order entry and

report tracking requirements.

o Worked in test environment successfully streamlining problem areas

in system.

o Developed monthly, quarterly, and year-end domestic and

international reports.

o Trained the sales service personnel on PeopleSoft software.

ARLYNE M. DELMAN

PAGE THREE

16. Managed trade show exhibitions, including tradeshow booths; graphics;

A/V equipment; furniture rental; shipments, promotional items, pre-and

post conference merged mailings, collateral and program

advertisements.

o Negotiated with tradeshow coordinators and additional value add-on.

o Contracted graphic designers to develop booth tradeshow theme.

o Created all marketing and promotional pieces.

. Team lead for sales meetings and training seminars; domestic and

international travel for attendees; selecting meeting locations;

arranging meeting space; sleeping rooms; food and beverage; A/V

requirements.

. Managed all personal "lifestyle" details for the GM including special

gifts; personal and international travel; charitable and community

relations; scheduling automobile maintenance and filing personal

medical forms for the family.

. Supported GM and Steering Team by organizing calendar events and

producing high-level powerpoint presentations and excel reports,

maintained organizational charts, handled supply orders, inventory

levels, and departmental equipment up-keep.

. relating to company benefits, organization / management development,

staffing, compensation, training and employee relations.

. Interviewed, hired, trained and managed administrative staff.

Responsible for writing performance appraisals for direct reports.

. Supervised temporary personnel staff. Reviewed and revised all job

descriptions, classifications, duties, qualifications and requirements

. Functioned as the liaison with off-site travel representatives scheduling

detailed domestic and international travel arrangements for division.

. Managed the receiving, preparation and processing of all international

sales orders in an accurate and efficient manner.

. Worked directly with International Freight Forwarders scheduling

shipments and administration of Letters of Credit.

. Prepared international documentation; Commercial Invoices, Packing

Slips, and Pro Forma Invoices.

. Created and downloaded month-end domestic and international sales

reports.

. Responsible for cross training employees in both domestic and

international sales service.

PROFESSIONAL DEVELOPMENT

. Middle Management Training

. Service Plus: Beyond Customer Expectations

. Coaching Skills for Continuous Improvement

. Management Skills of the Administrative Assistant

. The Individual's Role In A Team

. Leading Through Change

. DISC I and II

. OZ Principle: Getting Results Through Individual and Organizational

Accountability

. The Seven Habits of Highly Effective People

. Implementing The Continuous Improvement System

EDUCATION

Brooklyn College

SOFTWARE SKILLS

MS Word, Excel, PowerPoint, Outlook, Lotus Notes, Publisher, Adobe, Visio,

WinZip, PeopleSoft, Org Manager and SAP

Contact this candidate