SHANNA-KAY GARRICK

***** *** ** *********, *** York 11413

718-***-**** (cell) 718-***-**** (home) acax23@r.postjobfree.com (email)

Objective: To secure a position which will allow me to expand and acquire new

Skills also to find experience that will benefit this institution and gain

additional exposure.

Education: Samuel J. Tilden High School 2007

Associate in liberal Arts 2010

BS in Human Service 2013

Skills: Punctual, High Energy, Detailed Oriented, Organized, Personable MS Word

and Excel, Outlook, PowerPoint, Internet Savvy, Data Entry, Type 50-55 wpm,

PTOS, Appointment Pro, and Clinicient EMR, Vitera Intergy EHR

Experience: Premier Pediatrics Brooklyn, New York

Receptionist 02/2013-Present

• Making and confirming appointments

• Billing and coding

• Medical records

• Signing in patients

• Composing Referrals

• Collecting Co pays

• Answering heavy volume calls takings messages

• Data entry

• Signing in patients

Experience: Metro Sport Med Physical Therapy Brooklyn, New York

Case Coordinator 02/2011-01/2013

• Working with Pelvic floor and lymphedia Specialist

• Making and confirming appointments

• Signing in patients

• Collecting Co pays

• Calling no shows and cancellations patients

• Checking authorizations

• Answering heavy volume calls takings messages

• Data entry

• Call doctors office for update prescription and referrals

• Review new patients policy and making sure all document are signature

• Making sure therapist have a full schedule

• Responsible for waitlist

• Constructing PowerPoint for therapist speech

• Explanation of benefits

• Medical records

Experience: Spear Physical Therapy New York, New York

Verification Specialist/Receptionist 05/2009-02/2011

• Assisting patient with their daily exercises

• Verifying insurance

• Explanation of benefits

• Typing up benefits summary

• Answering and transferring phones calls

• Taking payments with cash and credit card

• Booking appointments

• Data entry

• Printing, faxing, and scanning

• Speaking to patients and doctors on a daily basis

• General office work

• Creating charts

• Greeting, meeting, and checking in patients

• Taking intake over the phone

• Tracking Authorizations

Experience: Pace Advertising Agency New York, NY

Administrative Assistant/Tearsheat Administrative 08/06-09/08

• Match Insertion orders to proof

• Photo copy, PDF, and faxing documents

• Process job numbers daily

• General Office work

• Answering 15-20 phone lines

• Transferring phones calls to their right extension

• Making sure messages are delivered to appropriate party

• Distributing mails Scheduling messengers pick up for DHL, UPS, and FEDEX

• Making errands for CFO, CEO, and Chairman

• Signing for incoming and outgoing packages

• Filing, Data entry, and Spreadsheets

• Directing switch board

• Enter all production and time sheet

• Enter expense report for chairman, CEO, and President

• Filing copy of job sheets daily

• Strip and file pink and white invoices

• Mailing out invoices at the end of each billing period

• Ordering office supplies

New York Cares: Volunteer

06/2011-Present

New York Cares

Big Brother / Big Sisters 09/2007-08/2007

Internships

Kingsbrook Jewish Hospital 01/2013-Present

Hands on Comprehensive Care Management 01/ 2011-Present

Selfhelp Community Services, Inc 09/2009-2011

References will be furnished upon request

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