Christine M. Grant

**** ***** **** ****

Eagan, MN 55121

651-***-****

acaw8x@r.postjobfree.com

Objective

To obtain a position in the financial industry with opportunity for

professional advancement.

Qualifications

I am a hard working individual that has been successful at every job

obtained in the past. I have extensive experience in customer service

especially within the financial industry, both in retail banking and

collections. With my previous collection positions I consistently met

and exceeded the goals set for me by management. On several

occasions I was recognized as employee of the month. I often assisted

with the training of new collectors. I believe that rewards come

from hard work, diligence, and teamwork.

Education

1985 - High School Diploma from Jefferson Sr. High School,

Cedar Rapids, IA

Some College/Liberal Arts

Relevant Experience

January 2010 to Present - Russ' Home Repair Service, Eagan, MN

Providing assistance to business owner and coordinating with the

clients on various types of home improvement projects

June 2010 to July 2012 - Wentzel Consulting, Plymouth, MN

Providing administrative assistance to property tax business

Consulting on a part-time basis involving sales and marketing

services

July 2007 to January 2010 - Alliance One Inc., Eagan, MN

Senior Account Specialist

Responsible for collections of charged off credit card accounts

Assisted debtors in negotiating payoffs, settlements, or payment

plans

Knowledgeable with credit reports

Skip tracing experience including use of Accurint reports

Performed side by side training with new collectors

June 1999 to July 2007

Homemaker, Wife and full-time Mom

Assisted customers with bringing accounts current and avoiding charge-

offs

July 1995 to June 1999 - Fleet Bank, Colorado Springs, CO

Senior Collections Manager

Responsible for collections on accounts 30 days past due to charge

off

Responsible for skip tracing accounts

Obtained client credit bureau reports

Training of new staff

July 1992 to March 1994 - Doors, Inc., Cedar Rapids, IA

Secretary/Bookkeeper

Responsible for general bookkeeping duties

Tracked UPS and freight orders

Documented accounts payable and receivables

Answered phones, filing, and payroll duties

February 1990 to July 1992 - First Trust and Savings Bank,

Cedar Rapids, IA

New Account Representative

Obtained Series 6 Insurance License to establish annuity and mutual

fund accounts

Opening/closing personal and business checking and IRA accounts

Responsible for training new account representatives and encoding of

checks

Selling and redeeming bonds

Assisting teller with daily balancing

References Available Upon Request

Contact this candidate