MARIA M. ELIZALDE

** ********** ***. ***. ** Chula

Vista, CA. 91910

619-***-**** Email:

acaw5h@r.postjobfree.com

RETAIL BEAUTY CONSULTANT

OBJECTIVE:

Provide excellente

customer service, product expertise,

knowledge service to all

customers. Determine

customer needs and suggests products

to meet their needs by

followong SEPHORA'S

WECARE service and selling strategy.

Participates in creting

and maintaining the

SEPHORA inside JCPenney

appearence according to Sephora's

concepts. Perform

operational activities like correct pricing,

schedules, replenishment,

merchandise sets,

updates, inventory controls to reduce

shrinkage. Maintain cashier

functions and duties,

utilizes all tools to build sales.

Bilingual/Bicultural, fluent in

Spanish both verbal and

written.

WORK HISTORY:

SEPHORA, Chula Vista,

CA

Senior Product

Consultant (2011-2012)

JCPenney, Chula Vista,

CA

Department

Supervisor for Division 2. (2005-

2011)

Senior Customer

Service Specialist (2004-2005)

Department

Supervisor for Division 1. (2003-

2004)

Cosmetics Beauty

Advisor. (1992-2003)

Customer Service

Specialist for Catalog (1991-1992)

ACCOMPLISHMENTS

AND CONTRIBUTIONS:

Facilitated point of sale

classes to new hires to increase

efficiency and productivity.

Conducted and developed

credit, check and bad debt prevetion

training to new hires.

Conducted interviews to

prospect new hires.

Recognized as Customer

Service All-Star by regional

managment on numerous

occasions.

Spearheaded fund raising

events such as after school program

and United Way.

Excelled in meeting the

goal for new credit applications

(ICAPS)

EDUCATION AND

PROFESSIONAL TRAINING:

JCPenney and SEPHORA

Chula Vista, California.

Numerous workshops,

seminars and professional

development courses.

REFERENCE:

Appropiate personal and

professional references are

available upon request.

Contact this candidate